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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
J
John W
6/2/2020
Susanne Boretsky did a great job today. Very through. Addressed all my concerns. Thanks much!

B
Bradley C
6/2/2020
👏👍🤘technician was very kind and explained everything very thoroughly and was quick and thorough

T
Teka H
6/2/2020
Josiah came to the door and was very thorough and polite. He went over in detail what was going to be done and after he finished he let me know what to expect in the next 36 hours.

J
Jewel J
6/2/2020
He went over the contract with us and sprayed areas. I did notice that he cleared the eaves of cobwebs and wasp nests and gave a good application to a tree stump in our front yard.

dandrums81890
6/2/2020
Salvador was tireless in the heat today and performed in such a way to bring credit to himself and the Aptive Organization. Thank You

N
Neil &
6/2/2020
Hate to say it but we still have a lot of stink bugs inside our screened in porch after your visit. As I type I count16.

D
Dan R
6/2/2020
Very professional and explained everything he was doing. To this point, we are very satisfied, The next step will be the results of the treatments.

D
Danny
6/2/2020
very nice tech and very informational on the and about the services A+ rating

enelome0328
6/2/2020
Technician was friendly, knowledgeable and listened to my concerns and a answered all of my questions.

R
Roberta L
6/2/2020
Good afternoon... Dan called me this morning to inform me that he was on site. He asked if there was anything in particular that concerned me. I informed him that we had started seeing spiders. He said ok and that if we continued to see them after two weeks to contact the office for follow up service. Wonderful customer service. On another note, is there something that can be done about mosquitoes in the backyard. If not I understand. I really love your service.

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  • Residential and commercial pest control 
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