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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
mcderm01
6/17/2020
Matt met me at the front door, we went around my property and I explained the area's that I felt were problems. Matt explained how he was going to treat these area's and what the results would be. He then about his work, after he completed his work, he returned and explained any findings then asked if there was anything more that he could do.


L
Linda
6/17/2020
Very friendly and detail oriented - really listened to my concerns regarding our problem areas and checked back with me when the service call was complete. Found wasp nests that I didn’t see. Very happy!! Thank you!!


D
Dolores F
6/17/2020
We had our first treatment today. Technician Chad Stone was very professional,courteous and friendly. He explained everything he was going to do. We are very pleased with the service.


S
Sandy e
6/17/2020
Very efficient and friendly. Right on time and done quickly. Highly recommend him.


Attrell H
6/17/2020
The technician was nice, professional, and did a great job. No complaints.


Timothy B
6/17/2020
Did a very thorough job. Reminded us to keep our dogs in for about 20 minutes. Service has been great so far.


J
Jennifer J
6/17/2020
I'm pretty sure this service guy did not do anything. He parked at the front for about 20 minutes and left. Too bad, I want my money back.


steele.fritsch
6/17/2020
Very professional and friendly. Respectful of property and showed up on time.


E
Elisabeth
6/17/2020
Nathan is great! So polite and professional Took care of a wasp problem Explained everything Thank You!


lovelaw1971
6/17/2020
This cool guy (Brian) who's a rep for the company approached me as I was about to leave the house. He pointed out that I and several neighbors in my neighborhood were having wasp nest problems around our homes. His knowledge quickly got my attention and I signed up. As soon as he signed me up. He had his technician (Kevin) in place to start the job. These guys were very professional and explained the entire process of what they were going to do! They did exactly what they meant. Brian and Kevin are awesome! Thanks guys!



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