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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
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yvonne l
6/23/2020
the technician was vary helpful and was wearing his protective mask to keep us safe from any virus contamination.. Thank you

richildstewart
6/23/2020
Michael Winston was my service technician. He was knowledgeable, polite, answered all my questions and delivered excellent customer service.

amandatrainer18
6/23/2020
Euestbio was wonderful! Very professional and thorough. Company is great at responding to your needs and coming out if you see any bugs.

A
Amy M
6/23/2020
Nicole was great! She called before she arrived and when she arrived she addressed my concerns and treated the areas. She also removed wasp nests on the deck.

Rosa G
6/23/2020
Rufus was respectful of the property. He did a great job reviewing the service (I’m a new customer). Very pleased!

Jason B
6/23/2020
Shawn was awesome! Our daughter is one.... he explained the chemicals and informed us that if we sprayed inside the home we should keep her out of the house for a certain period of time. We decided not to spray inside this time, but appreciated the info he provided.

sikorafamily5
6/23/2020
Dale was extremely knowledgeable and was very patient in listening and addressing all of my concerns. It is noticeable that he is passionate about his job. Best technician we have had to date. I highly recommend him and would request him for future services.

Elizabeth H
6/23/2020
This technician was pleasant and knowledgeable. I will feel comfortable and indeed happy with him coming back!

M
Michael B
6/23/2020
Bryan Howlett was our technician for this evening. He made a great first impression on us representing your company. He described what he would be doing and asked about problem areas. He did an amazing job clearing all the spider webs from the front of our two-story home. My wife was thrilled! I hope we get Bryan or someone just as diligent as he was for future visits. Happy Tristan knocked on our door this evening. Thanks, Michael Beggrow

jdaly754
6/23/2020
Fantastic service! He was friendly, personable, and went the extra mile. He personalizes Aptive Environmental! Joe Daly

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$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control 
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