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Safe Ship Moving Services Review


ConsumersAdvocate.org Rating: 4.7 / 5 (Excellent)
141 Customer Comments & Reviews - see all comments
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Safe Ship Moving Services is a relocation service based out of Boynton Beach, Florida. They specialize in long distance interstate relocation of household goods and auto transportation. Long distance moves with Safe Ship start at $1500 and offer a wide variety of service options, including full-service packing/unpacking, disassembly and reassembly, auto transportation, and storage in route.

How is Safe Ship Moving Services rated?

Breakdown

4.9/5
Services Offered
5.0/5
Coverage Area / Company Type
4.8/5
Reputation

Overall Rating: 4.7 / 5 (Excellent)

Safe Ship Moving Services will connect you with an FMCSA licensed and insured motor carrier to facilitate all your moving needs, including packing and unpacking, free storage of your belongings en route, optional auto transport, and more. Free quotes are available so you can shop around and compare without making any commitments.

Services

Service Offerings
Residential
Corporate
Government/Military
Distance Offerings
Local
Interstate
Quote Options
Online
Phone

Services Offered - 4.9 / 5

Safe Ship Moving Services offers interstate moving services to residential, corporate and military customers. They provide optional bundling of your moving services with auto transport. You can get a free quote by filling out a simple form on the website or calling directly to a toll-free number. All estimates provided are binding estimates based on the customer’s requested move size and services.

Reputation

BBB Rating
B-
Trust Pilot Rating
3.6 out of 10
Year Founded
2020
Date Collected
2022-04-21

Reputation - 4.8 / 5

Safe Ship Moving Services has a C rating on the Better Business Bureau, based on 155 verified reviews. The company is the subject of quite a few complaints, but does take the time to respond to customers' concerns. The most recent complaints on the BBB website have been answered, but not resolved. It has a 2.8 rating on Trustpilot, with most negative reviews focusing on delayed moving times and lack of transparency surrounding the initial quotes given.

The company's customer services hours are from 9am to 6pm, Monday to Saturday and its website includes a live chat option. You can to a live representative using this feature.

Safe Ship is fully compliant with the FMCSA and has zero violations with the Department of Transportation. Its latest audit was in November, 2021.

Fleet Details

Department of Transportation License Number
3475743
MC License Number
1139083-B

Fleet - 5 / 5

Being an interstate moving broker means Safe Ship Moving Services has no fleet of its own, but instead coordinates between the client and a moving company it trusts to handle the actual relocation. As a broker, the company acts as an advocate for its customers and can help speed up the process of arranging for your move. That frees customers up to concentrate on other tasks—which are numerous when you're making a long-distance move.

Contact & Additional Info

Homepage URL
Company Phone
(888) 798-2852
Headquarters Address
200 Knuth Rd, Boynton Beach, FL, 33436

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141 Customer Comments & Reviews

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K
Karen S
4/24/2023
Do not use this company. They came and took our belongings and kept on going. They did contact us and told us we could have our belongings for $20,000 probably after going through them . We did contact the police but these people are slick and the police told us to go to small claims court. They took all of our pictures, AQHA all around trophies, 14 AQHA trophy buckles, a $10,000 silver show saddle and all silver bridles and halters that I can’t replace. They took everything from our house leaving us with nothing. This includes furniture, clothes and kitchen appliances. I will never be able to replace my belongings. We are retired and it took a lifetime to make our memories that we will... Read More


lepchitz.zack
4/19/2023
*** I am taking this from my BBB review. Please note their response, which highlights how Safe Ship Moving Services treat their clientele and how they chose to address me for public viewing all the while never addressing their short comings in not providing our move with the necessary cubic footage and allowing the movers to upcharge us by 8k and honoring their own "Bidding Estimate" within their own policy (website below). https://www.fmcsa.dot.gov/sites/fmcsa.dot.gov/files/docs/Rights-and-Responsibilities-2013.pdf If there was a way to give them negative stars I would.DO NOT USE THIS "SERVICE COMPANY" THEY ARE FRAUDS AND CONS To start, I want to define the word Broker. A... Read More


sarah.frey2014
4/10/2023
Your stuff will definitely not be safe with them. Either will your money. They will lowball you a quote even though you are completely up front about how much stuff you have just to win your job. I ended up paying three times the amount I was originally quoted upon pickup of my stuff when I was left with no other options because we had to be out that day. Our stuff was loaded into one truck and then unloaded and reloaded into another truck without our knowledge and it was completely mishandled. All of our stuff was jammed into this other truck and way less cubic feet were used. On top of that, we lost a quarter of our property during this move because of either how they handled it when... Read More


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Tony G
3/31/2023
Don’t trust the fake 5 star reviews. They will broker to another moving company who does not take care of your belongings. I had over $800 worth of damages and was only offered $170 due to the contract I signed. Who has any idea that someone will treat your things like trash. Especially since I was so patient with them about the whole think and spent almost 3k with them. As a company you should do the right thing. Don’t waste your money and time with them.


T
Tony G
3/31/2023
Don’t trust the fake 5 star reviews. They will broker to another moving company who does not take care of your belongings. I had over $800 worth of damages and was only offered $170 due to the contract I signed. Who has any idea that someone will treat your things like trash. Especially since I was so patient with them about the whole think and spent almost 3k with them. As a company you should do the right thing. Don’t waste your money and time with them.


vraffone1
3/29/2023
do not do business with safe ship of any place in the country they are a scam and everything has a up charge no matter what it is i have already pay the full amount they have asked of over 6k to move everything i own and they are now asking for over 1k more to deliver it to my noe place


dallasjwebb
1/22/2023
Very long short - they sell the contract to criminal 3rd party companies and lie to the Better Business Bureau.


J
Jason D
1/10/2023
This company sucks, we still have not gotten our stuff they are holding it hostage. Quote one price then of $3500 and it actually was $8500..


J
Jason D
1/10/2023
Horrible Company if you are a vet DO NOT hire this company!! They are not moving you they hire a third party mover. Once they get their Money they cut you lose. We have been waiting for our HHG since 1Dec!! It’s Jan!


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Timothy G
1/9/2023
They provided me with an incredible moving experience, and they are the movers that everyone should hire. Top Rated Van Lines amazing organization impressed my mother. She appreciated the fact that her cabinets were packed in boxes before being carried into the truck in a proper manner. Everything arrived safely and on time, and I can assure you that my mother hasn't been happier in a long time.



Top Rated
Our Partner
  • #1 Choice for 3+ Bedroom Moves
  • $500 Discount for all Consumers Advocate readers 
  • 24/7 customer service throughout your entire move 
  • Free storage available upon request 
  • Veteran and family owned and operated
  • Auto relocation services available 
  • USDOT: 3570396