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Safe Ship Moving Services Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
164 Customer Comments & Reviews - see all comments
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Safe Ship Moving Services is a relocation service based out of Boynton Beach, Florida. They specialize in long distance interstate relocation of household goods and auto transportation. Long distance moves with Safe Ship start at $1500 and offer a wide variety of service options, including full-service packing/unpacking, disassembly and reassembly, auto transportation, and storage in route.

How Do We Rate Safe Ship Moving Services?

Breakdown

4.9/5
Services Offered
5.0/5
Coverage Area / Company Type
4.9/5
Reputation

Our Overall Rating: 4.8 / 5 (Excellent)

Safe Ship Moving Services will connect you with an FMCSA licensed and insured motor carrier to facilitate all your moving needs, including packing and unpacking, free storage of your belongings en route, optional auto transport, and more. Free quotes are available so you can shop around and compare without making any commitments.

Services

Service Offerings
Residential
Corporate
Government/Military
Distance Offerings
Local
Interstate
Quote Options
Online
Phone

Services Offered - 4.9 / 5

Safe Ship Moving Services offers interstate moving services to residential, corporate and military customers. They provide optional bundling of your moving services with auto transport. You can get a free quote by filling out a simple form on the website or calling directly to a toll-free number. All estimates provided are binding estimates based on the customer’s requested move size and services.

Reputation

BBB Rating
B-
Trust Pilot Rating
3.6 out of 10
Year Founded
2020
Date Collected
2022-04-21

Reputation - 4.9 / 5

Safe Ship Moving Services has a C rating on the Better Business Bureau, based on 155 verified reviews. The company is the subject of quite a few complaints, but does take the time to respond to customers' concerns. The most recent complaints on the BBB website have been answered, but not resolved. It has a 2.8 rating on Trustpilot, with most negative reviews focusing on delayed moving times and lack of transparency surrounding the initial quotes given.

The company's customer services hours are from 9am to 6pm, Monday to Saturday and its website includes a live chat option. You can to a live representative using this feature.

Safe Ship is fully compliant with the FMCSA and has zero violations with the Department of Transportation. Its latest audit was in November, 2021.

Fleet Details

Department of Transportation License Number
3475743
MC License Number
1139083-B

Fleet - 5 / 5

Being an interstate moving broker means Safe Ship Moving Services has no fleet of its own, but instead coordinates between the client and a moving company it trusts to handle the actual relocation. As a broker, the company acts as an advocate for its customers and can help speed up the process of arranging for your move. That frees customers up to concentrate on other tasks—which are numerous when you're making a long-distance move.

Contact & Additional Info

Homepage URL
Company Phone
(888) 798-2852
Headquarters Address
200 Knuth Rd, Boynton Beach, FL, 33436

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164 Customer Comments & Reviews

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bradforda656
11/10/2023
I had the pleasure of working with Safe Ship Moving for my recent move from Wisconsin to Napa Valley, California, and I can't praise them enough for the exceptional service they provided. From the moment I contacted them for a quote to the final delivery of my belongings, the entire experience was outstanding. First and foremost, their customer service was top-notch. The team was responsive, informative, and attentive to my specific needs throughout the entire process. They helped me plan the logistics of my move, provided a clear timeline, and ensured that I felt well-prepared every step of the way.


N
Nicole A
11/9/2023
The actual move itself was executed flawlessly. The movers arrived on time, well-prepared, and treated my belongings with the utmost care. The attention to detail in packing and handling was impressive, ensuring that my valuables arrived at the destination in perfect condition. Moreover, the entire logistics of the long-distance move were well-coordinated, making the transition to my new home smooth and stress-free. Safe Ship Moving went above and beyond to ensure that all timelines were met, and I felt like a valued customer throughout the process.


G
Gordon R
11/9/2023
From the moment I initiated the moving process, their team exhibited the utmost professionalism and efficiency. The dispatch team, in particular, stood out for their exceptional coordination and communication. They ensured that every aspect of my move was well-organized and seamless. Their attention to detail was remarkable, and I felt confident that my belongings were in capable hands.


S
SCOTT H
11/7/2023
I recently had the pleasure of using Safe Ship Moving for my long-distance move, and I couldn't be happier with their services. From start to finish, they demonstrated professionalism, transparency, and exceptional customer service. What initially impressed me was their honesty about being a moving brokerage and their process of assigning a reputable moving company for my move. This upfront transparency gave me confidence in their services right from the beginning.


susanstewart99
11/5/2023
Nothing they quoted me was true. They misrepresented prices and the discounts they quoted disappeared on pickup. Not a reliable company.


kg8489
9/16/2023
Scam company. Don't give them a deposit over $100! They stole $1300 From me, and aren't liable to return it because they assume no one will follow up with legal action I guess. DO NOT USE THIS IS NOT REAL MOVERS. You can look up their dog info on fmsa and gov website will show they have no fleet and nothing but complaints.


Sovereign R
9/14/2023
Disgusting experience. No resolution to lost possessions, damaged possessions and I was given boxes of someone elses possessions. Total fail.


bbrandt43
9/13/2023
Samuel went out of his way to recover a move I had made with a different broker. He took the time to research and communicate with me on what would be happening and how. If you want clear communication and trustworthy customer assistance go with safe ship moving and save yourself from the hassle a different broker could cause.


S
Sam P
9/13/2023
Safe Ship moving went above and beyond. They made sure my move was handled correctly.


doavur
9/12/2023
Pro: Patrick, our initial contact, was the best salesperson I've encountered in many years--personable, listening to all our questions and worries, and very, very reassuring. Cons: Unfortunately, reality did not live up to his promises. The company he matched us with, Bentley Moving and Storage (based in CO), was horrible. The workers who picked up our things were polite and efficient, but they totally ignored all indications that some boxes were fragile, and the bill of lading was very marginally filled out. The fact that our load was taken from Albuquerque to Denver to be offloaded to a warehouse before then being loaded onto a truck for Boise turned out to be a big mistake in... Read More



Top Rated
Our Partner
  • A+ Rated Moving Company (Carrier)
  • FIDI Accredited Moving Company
  • $350 discount when you mention (over the phone only)
  • One month of storage FREE
  • Auto transport available
  • US DOT: 2293832