Promoted
Our Partner
- A+ Rated Moving Company (Carrier)
- FIDI Accredited Moving Company
- $350 discount when you mention (over the phone only)
- One month of storage FREE
- Auto transport available
- US DOT: 2293832
Safe Ship Moving Services Review
ConsumersAdvocate.org
173 Customer Comments & Reviews - see all comments
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Safe Ship Moving Services is a relocation service based out of Boynton Beach, Florida. They specialize in long distance interstate relocation of household goods and auto transportation. Long distance moves with Safe Ship start at $1500 and offer a wide variety of service options, including full-service packing/unpacking, disassembly and reassembly, auto transportation, and storage in route.
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173 Customer Comments & Reviews
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Our family needed to move within a month, so found Safe Ship online. The call was everything we wanted to hear. Veteran owned company, veterans would deliver our goods, and no issues with our timetable. On that initial call, my wife started to walk them through the house to detail all that would be moving. She was told that wasn’t necessary, they only needed to know the “big stuff.” We contracted with them to have the movers pack the house, asking if it was even possible to pack the house and the truck the same day, they assured us it was. 48 hours before our scheduled move, they wanted to do a video walkthrough of the house. It was then that they said we had more things that we originally... Read More
Also, avoid this company at all costs. For a whole house move we were quoted $25000, half up front, $6000 on pickup, and $6000 on delivery. We put this on a credit card, all seemed well. Upon pick up, we were not asked for payment, although we asked. I said we can put this the same card, right? and were told fine. The company safeship contracted, "Wayflower" did not show up on the agreed date but were a day late. The packing went well, although they did miss some items, about 3 loads in my Kia Sportage. Tomorrow is the day to be delivered to our new house, and we got a call that we need to pay the balance $12000 in cash, a cashier's check, or zelle. This is not at all the... Read More
We contracted with Safe Ship to move my son's furniture from our home to Virginia. The move was an unmitigated disaster. First, we had to call and call to get the furniture delivered in a timely manner. Then the furniture was destroyed by the Safe Ship movers. His dresser looks like a shark bit it. They lost his 55" TV which was in a huge box and two other boxes. Safe Ship delivered two boxes of other peoples stuff. Customer service is mediocre at best. Expect to spend hours on calls to get answers. My wife and I have moved many times and this was by far the worst moving experience ever. I highly recommend that YOU SHOULD NOT USE SAFE SHIP and if you do, you WERE WARNED.
Worst moving service in the USA. Rip Off...Beware Not veteran owned, so called they use that to make you feel safe. And if there is a veteran in the ownership they could care less about your move or the care of your possessions. We hade about 4-5 thousand dollars of damage to our goods and were offered $111 dollars. When we talked to Safe Ship they said it was the contractor moving company's fault. So if you are thinking about Safe Ship just know they take your money and then leave it up to you to resolve any issues. I am a veteran of 27 years in the Navy Submarines, and not just veterans they could care less about you or your family. I talked to Bianca from Safe Ship and she said it... Read More
When I first contacted Safe Ship moving in May, I felt comforted in the information I received. However, it was a false sense of security as I was left without my belongings for 6 days and I kept being transferred and put on hold whenever I contacted Safe Ship Moving Services. They charged me an expedited shipping fee with the understanding that I would receive my belongings on July 1. They never refunded me the expedited shipping fee (despite saying on the phone and in an email that they would). When I finally got my belongings (on July 6), I opened boxes and unwrapped my things to find them broken and/or damaged. They are misleading and unreliable, stay away!
Safe Ship - Do not do business with this company They are unreliable and the companies they assign to your moves are rude and crass. From beginning to end they were awful to deal with. For my move two companies were hired by Safe Ship (Oasis Moving based out of Las Vegas and then ABC Moving based out of Florida). The staff of Oasis (driver and helpers) at the pickup point insisted on me giving them a 5 star rating while onsite even before loading (standing over my shoulder in an intimidating way). They claimed for larger tips they would lie about the size of my move) They were extremely intimidating and rude. The delivery team from ABC moving wanted to deliver my load after dark in... Read More
First, the company changed the date of pick-up, now it was 2 days earlier than originally decided. Then, the company showed up 2 hours earlier than originally communicated. Now, 22 DAYS LATER, no one can tell me where my household possessions are being held hostage!!! Are they on a truck? Are they in a storage facility? Absolute crickets from this company with NO ONE being willing to step up and find my possessions. Oh, did I mention I have a 2-year old, I'm in a new city, state and apartment WITH NO POSSESSIONS, and my husband reports for military duty TOMORROW!!! RUN and RUN FAST, spend the extra dollars to get a company that owns its mistakes and failings!!!!
Avoid this company at all costs — worst moving experience ever. I booked an interstate move through this broker, and it was a complete disaster from start to finish. What they promised and what actually happened were two completely different things. • Unprofessional Movers: The moving crew they sent were late by a day, careless, completely unprofessional, and some men did not speak English making it difficult to communicate where items belong. Items were packed haphazardly, fragile items were tossed in with no protection, and boxes were crushed. They came out of the truck upside down. More of my items are ruined rather than intact. The majority of the pieces arrived damaged or... Read More
I would not use this company if they were the last moving company on earth. They are expensive, they take advantage of people, and they use contractors for the actual move. My elderly aunt (who has mental illness) was asked to put a deposit down 2 months before her move. Within 5 days of finding out she had put a deposit down & how much it was going to cost, I tried getting a refund (2 months BEFORE the moving date). I gave proof of partial ownership on both houses, power of attorney, and explained the illness and they refused to refund her the over $4k deposit. They couldn't give us an exact date to move until it "got closer", all they care about is the money. A local company that... Read More
Safe Ship Moving Services All in all our move went well. We did have one ceramic pot that was broken and another small pot that was damaged but everything else was delivered in good condition. New Mexico: The packers in that location were all very nice and courteous. They worked diligently all day to get us packed and loaded on the moving truck. There were 5 packers and the truck driver. Only 2 could speak English so that made it hard to communicate. Some things got packed that were supposed to stay with the house. But overall the day went smoothly. Tennessee: The 3 men unloading and the driver put everything exactly where we wanted it. They did a great job unloading... Read More
Top Rated
Our Partner
- A+ Rated Moving Company (Carrier)
- FIDI Accredited Moving Company
- $350 discount when you mention (over the phone only)
- One month of storage FREE
- Auto transport available
- US DOT: 2293832