Safe Ship Moving Services Review
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141 Customer Comments & Reviews - see all comments
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Safe Ship Moving Services is a relocation service based out of Boynton Beach, Florida. They specialize in long distance interstate relocation of household goods and auto transportation. Long distance moves with Safe Ship start at $1500 and offer a wide variety of service options, including full-service packing/unpacking, disassembly and reassembly, auto transportation, and storage in route.
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141 Customer Comments & Reviews
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I recently had the pleasure of using Safe Ship Moving for my long-distance move, and I couldn't be happier with their services. From start to finish, they demonstrated professionalism, transparency, and exceptional customer service.
What initially impressed me was their honesty about being a moving brokerage and their process of assigning a reputable moving company for my move. This upfront transparency gave me confidence in their services right from the beginning.
Nothing they quoted me was true. They misrepresented prices and the discounts they quoted disappeared on pickup. Not a reliable company.
Scam company. Don't give them a deposit over $100! They stole $1300 From me, and aren't liable to return it because they assume no one will follow up with legal action I guess. DO NOT USE THIS IS NOT REAL MOVERS.
You can look up their dog info on fmsa and gov website will show they have no fleet and nothing but complaints.
Disgusting experience. No resolution to lost possessions, damaged possessions and I was given boxes of someone elses possessions. Total fail.
Samuel went out of his way to recover a move I had made with a different broker. He took the time to research and communicate with me on what would be happening and how. If you want clear communication and trustworthy customer assistance go with safe ship moving and save yourself from the hassle a different broker could cause.
Safe Ship moving went above and beyond. They made sure my move was handled correctly.
Pro: Patrick, our initial contact, was the best salesperson I've encountered in many years--personable, listening to all our questions and worries, and very, very reassuring. Cons: Unfortunately, reality did not live up to his promises. The company he matched us with, Bentley Moving and Storage (based in CO), was horrible. The workers who picked up our things were polite and efficient, but they totally ignored all indications that some boxes were fragile, and the bill of lading was very marginally filled out. The fact that our load was taken from Albuquerque to Denver to be offloaded to a warehouse before then being loaded onto a truck for Boise turned out to be a big mistake in... Read More
I have a mixed review for Safe Ship: 1) For the most part, Safe Ship is good at keeping communication, which is the main issue that I've had in the past with other moving companies. Tom Keese and especially Gavin O'Malley were extremely helpful and responsive throughout the entire process. However, Wendy (I didn't get her last name) was extremely UNHELPFUL. At pickup, the movers were trying to add extra fees and said they wouldn't begin loading my stuff until I paid these fees, or until I got Safe Ship on the phone to tell them otherwise. I was put on hold for Wendy at customer service. She never picked up, never called me back, and after 1.5 hours of waiting, I caved in and ended up... Read More
They aren't a moving company. They give you a super high quote and talk about how they're the best of the best. They don't even know who is going to be moving you so all of their promises are sort of meaningless. They contract you out to whomever they can find. It doesn't matter what you count or how thorough you are in your initial inventory. You never see any exact counts, then when they do the "quality control" call, they act like you miscounted and have way more stuff and massively bump up the already high quote. They won't take credit cards because they don't want you to have any protections. They use fake "top ten lists" websites to advertise, but there are never any genuine positive... Read More
Move was ok. Ended up costing a little more because I brought more stuff. I realize interstate moving takes a while, took about 2 weeks for my stuff to get here
Top Rated
Our Partner
- #1 Choice for 3+ Bedroom Moves
- $500 Discount for all Consumers Advocate readers
- 24/7 customer service throughout your entire move
- Free storage available upon request
- Veteran and family owned and operated
- Auto relocation services available
- USDOT: 3570396
