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Safe Ship Moving Services Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
164 Customer Comments & Reviews - see all comments
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Safe Ship Moving Services is a relocation service based out of Boynton Beach, Florida. They specialize in long distance interstate relocation of household goods and auto transportation. Long distance moves with Safe Ship start at $1500 and offer a wide variety of service options, including full-service packing/unpacking, disassembly and reassembly, auto transportation, and storage in route.

How Do We Rate Safe Ship Moving Services?

Breakdown

4.9/5
Services Offered
5.0/5
Coverage Area / Company Type
4.9/5
Reputation

Our Overall Rating: 4.8 / 5 (Excellent)

Safe Ship Moving Services will connect you with an FMCSA licensed and insured motor carrier to facilitate all your moving needs, including packing and unpacking, free storage of your belongings en route, optional auto transport, and more. Free quotes are available so you can shop around and compare without making any commitments.

Services

Service Offerings
Residential
Corporate
Government/Military
Distance Offerings
Local
Interstate
Quote Options
Online
Phone

Services Offered - 4.9 / 5

Safe Ship Moving Services offers interstate moving services to residential, corporate and military customers. They provide optional bundling of your moving services with auto transport. You can get a free quote by filling out a simple form on the website or calling directly to a toll-free number. All estimates provided are binding estimates based on the customer’s requested move size and services.

Reputation

BBB Rating
B-
Trust Pilot Rating
3.6 out of 10
Year Founded
2020
Date Collected
2022-04-21

Reputation - 4.9 / 5

Safe Ship Moving Services has a C rating on the Better Business Bureau, based on 155 verified reviews. The company is the subject of quite a few complaints, but does take the time to respond to customers' concerns. The most recent complaints on the BBB website have been answered, but not resolved. It has a 2.8 rating on Trustpilot, with most negative reviews focusing on delayed moving times and lack of transparency surrounding the initial quotes given.

The company's customer services hours are from 9am to 6pm, Monday to Saturday and its website includes a live chat option. You can to a live representative using this feature.

Safe Ship is fully compliant with the FMCSA and has zero violations with the Department of Transportation. Its latest audit was in November, 2021.

Fleet Details

Department of Transportation License Number
3475743
MC License Number
1139083-B

Fleet - 5 / 5

Being an interstate moving broker means Safe Ship Moving Services has no fleet of its own, but instead coordinates between the client and a moving company it trusts to handle the actual relocation. As a broker, the company acts as an advocate for its customers and can help speed up the process of arranging for your move. That frees customers up to concentrate on other tasks—which are numerous when you're making a long-distance move.

Contact & Additional Info

Homepage URL
Company Phone
(888) 798-2852
Headquarters Address
200 Knuth Rd, Boynton Beach, FL, 33436

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164 Customer Comments & Reviews

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M
M S
6/10/2024
Our experience with this company was horrible. They start out with a competitive bid for the job. Ours started at 18 K. By the time of final delivery the cost was 30K. Almost half of our possessions were damaged or beyond repair. Safe Ship doesn’t actually do any of the move, they sub contract to other companies that do the actual move. We did not find our sub contractor, All Together Movers, reputable or caring for our possessions. I could go on with many other issues but I think my point has been made. My advice is to avoid this company.


J
John G
6/7/2024
This Company is the WORST!! I had the worst moving experience with this Company. Their Customer Service is the Worst. My Contact Agent Paul Ouellette Logistics Coordinator was the Worst. He was supposed to help with my move and make it smooth, HE DIDN'T!! I had to take care of all the Details. I Highly DO NOT RECOMMEND THIS COMPANY. Run from them!! They are a Sham. I used them because they say Veteran Owned, so I gave them a try, me being a Veteran myself. They just use the Phrase "Veteran Owned"


tomchakd
6/1/2024
Do not use this company. Please find someone else. They are a Broker, a "middle-man", and not a moving company. My experience is very similar to the many complaints I've now read both here and on BBB website. Here's their procedure: They entice you with a low price. They may even tell you that they have a small window of opportunity to move you from point A to B, because they just happen to have an empty truck passing your way. Regardless, they will pressure you into signing a document with them and not tell you everything you really need to know. A recurring example of this is they will tell you they know how much space your stuff will need, but they will document much less space... Read More


matthew.david.zipper
5/17/2024
This is company is a broker! They are middle men. Do not waste your time with Safe Ship Moving company. They are comprised of sales agents at the top that promise you things that cannot be delivered. On the initial sales call while they were drafting my binding-estimate I notified them that I have one major requirement. I live in a city and cannot have a tractor trailer pulling up to block traffic, I need a 26' box truck. They said that's ok, no problem. When the movers came to pick up my belongings, they told me that a big tractor trailer will be delivering on my belongs to final destination. The broker never instructed the movers of this. Trying to get on the phone with Customer Service... Read More


zack.lepchitz
4/25/2024
Ship safe is not a moving company, they are cons and thieves who who claim to be moving brokers. In other words they are terrible middle men who provide no real service. DO NOT use them. Setting your money on fire is a better use of it, you’ll at least get heat.


T
Tory
12/31/2023
It’s a scam. They say they are Veteran Company. The people that talk to you will sweet talk you. However, after we hired them we had the worst experience. No one we encountered after hiring them was a Veteran. Our estimate was $4000 to move my elderly mother. When then showed up to move her they bullied her into additional charges totaling over $7,700. Our delivery was delivered late and 85% of my mothers things were damaged. The boxes had water damage like they were left outside. We were heartbroken. My mothers whole life to broken and we have photos. Do not fall for it. Hire another company. There are so many out there. Safe Ship is a total sham.


scottcamden881
12/13/2023
I recently moved from Jackson, Mississippi, and was thoroughly impressed with Safe Ship Moving. Their team were professional and punctual throughout the process. The pricing was pretty god and offered great value for the quality of service provided. Overall, Safe Ship Moving made my moving experience smooth and painless. Highly recommended Safe Ship for anyone not wanting to move themselves.


carolinestrauss8
12/13/2023
Do NOT use. This is the worst experience in moving, 30 days ago our items were picked up, the company is UNRESPONSIVE on delivery date. They have lied to us weekly that the items are on the way and say they "cannot get in touch with movers as they are only the broker". We have submitted complaint on BBB. Absolutely insane that they cannot let us know where our stuff is or when it will arrive.


Conner K
12/6/2023
The moving team that Safe Ship sent was professional, efficient, and took great care of my belongings during my move. They made what could have been a stressful process incredibly smooth and hassle-free. My wife recently had neck surgery so she was unable to do much of anything. Im glad everything went so well.


jasonmarkson76
12/5/2023
My friend and I hired Safe Ship Movers for an interstate move from Brooklyn, NY to Nashville, TN. We chose to work with Safe Ship because of the many positive reviews we found online as well as the competitive price point amongst your competitors. Our initial estimate, which seemed reasonable, ended up more than doubling by the end of the move. The representative offered us a special promotion of ~$2,600 based on the amount of items we told him. This was significantly less than the other companies we researched so we felt confident that this would be the right move. After putting down an initial deposit, we were informed that we would receive a call in a few days to check in and add any... Read More



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Our Partner
  • A+ Rated Moving Company (Carrier)
  • FIDI Accredited Moving Company
  • $350 discount when you mention (over the phone only)
  • One month of storage FREE
  • Auto transport available
  • US DOT: 2293832