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Moving Nation Company Review

58 Customer Comments & Reviews - see all comments
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A relative newcomer to the moving industry, Moving Nation is a domestic transport company that specializes in long-distance moving and corporate relocation. It also offers packing services, short- and long-term storage options. Consumers can request free, no-hassle, customizable quotes either online or via Moving Nation's customer hotline.

How is Moving Nation rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.4 / 5 (Excellent)

Established in 2012, Moving Nation is a transport, packing, and storage company that services the continental U.S. for household moves or corporate relocations. The company offers an array of moving options that span from simple short-term storage solutions to complex, long-distance moves. Through their website, Moving Nation proclaims that its professional staff, including coordinators and movers, provide the required assistance for each customer's specific needs through their array of customizable features. The company does not have a large online presence, it has a no-frills website with little information regarding their operations, but the few reviews that are available are universally positive. In addition, it advertises predictable pricing, meaning that customers are not saddled with surprise costs after they provide their services. The company is licensed for interstate commerce by the Department of Transportation, providing the necessary authorizations to conduct business anywhere in the U.S.

Services

Service Offerings
Residential
Corporate
Distance Offerings
Local
Interstate
Additional Services
Storage
Packing & Unpacking
Online Tracking

Services Offered - 4.5 / 5

Moving Nation provides local and long-distance moving services for residential or corporate customers. It also provides two types of storage solutions: a short-term option of up to 30 days while you complete your move and settle in, or a long-term plan to store your valuables in a secure and customizable vault. Additionally, Moving Nation offers several packing alternatives depending on your particular needs: full-service packing, fragile-only packing, or self-packing assistance. This guarantees that a customer's preferred method is used to handle their valuables before the move. Although prices are not advertised on Moving Nation's website, it gives customer's the option to request an online quote or to call one of their customer service representatives to receive assistance.

Reputation

2017 Complaints
0
2016 Complaints
0
BBB Rating
A+
Number of BBB Positive Reviews
5
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
0
Trust Pilot Rating
8.6 out of 10
Year Founded
2012
Date Collected
2019-03-07

Reputation - 4.5 / 5

Although Moving Nation was established rather recently, it currently enjoys a favorable reputation in terms of customer satisfaction. Online reviews are not numerous but are overwhelmingly positive in both the Better Business Bureau (BBB) and Trust Pilot websites, and the company also received sparkling grades from each institution. Coupled with the glowing reviews emphasizing the company's professionalism and efficiency, they have no outstanding or filed complaints, either. Their website does not offer much in the way of online resources or tools, but they do offer basic tips to prepare for a move and packing valuables. Moving Nation does provide customers with a dedicated customer service hotline during regular business hours, and free online quotes.

Fleet Details

Number of Drivers
18
Fleet Size
12
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
2303682
MC License Number
888114

Fleet - 4.5 / 5

There is little information online regarding Moving Nation's drivers and fleet. However, they are licensed by the U.S. Department of Transportation (DOT) and are certified with a Motor Carrier (MC) number, with some company details available through the DOT's website.

Contact & Additional Info

Homepage URL
Company Phone
(470) 280-6500
Headquarters Address
320 W Lanier Avenue #200, Fayetteville, GA, 30214

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58 Customer Comments & Reviews

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pagegardner
11/2/2019
Moving Nation is the worst moving company ever. They moved us from VA to Durham. They arrived a week late and many of our most precious items were broken. They broke an art deco piece of ours in the VA house and just walked away. My husband suffered an injury as they were unloading things from truck. One surgery later... They have been completely unresponsive after we filed a well-documented claim re: broken and lost items (yes, lost). Do not even consider this company. And, if anyone from the company is reading this, please respond to our repeated inquiries.


F
Fabian H
10/31/2019
We knew we had made the right choice in hiring Moving Nation for our move to North Carolina as soon as they arrived ahead of time on the day. The neat and clean uniforms, the polite way of speaking and also the good condition of the vehicle and the moving equipment just confirmed that we were dealing with professionals. The guys worked hard and did their best to stick to the schedule we had been given so a few minutes lost here and there was no big deal. Overall, we are very satisfied with how well they moved a 3-bedroom apartment.


walkerle1108
10/16/2019
When the Moving Company arrived LATE and started packing, they did NOT pack everything even though I jokingly asked, if I should go through the house to make sure everything had been packed. The response was "NO you don't have to check, we got everything"!! I also asked if the furniture would arrive that day or the next day. He explained that they ONLY packed and didn't deliver the furniture. Approximately 5 min after they left the house, I walked through the house and to my amazement, I saw a number of items that were still in the house. I immediately called the driver and left him voicemail messages for a couple of days and he still would NOT return my phone calls! In the meantime, my... Read More


H
Hannah A
10/15/2019
The most honest company and movers ever!! I have no words to describe how happy I was when the wallet I lost was returned to me by the moving team when they arrived in Texas. I had assumed that I had lost it somewhere else or maybe left it in my old house but no luck. Finally, it appeared when they were unloading and all the cash and cards were there, nothing even out of place. 100% recommended for the fantastic honesty and integrity but also the excellent service and great pricing. What a team! So impressed!


chief6pvfd
10/8/2019
STAY AWAY!!! Do not even look under the ad for Moving Nation. They are horrible!!!! The 5 star rating is a joke! Eric nice on the phone, said everything you wanted to hear! Several broken items, 16 days to receive belongings after was told 2-3 days. NEVER returned phone calls. Our original quote was around $5000 with transport of a motorcycle, ended up over $7000 and no bike!!!! I give this company a zero rating; had to mark the one star because wouldn't let me submit without marking one. I have never dealt with such an incompetent, uncaring company! HORRIBLE!!! Bonnie Ryan


Suzanne S
9/27/2019
Worst moving experience of my life. Immediately upon showing up my "binding quote" was upped by $3,000. Movers didn't follow instructions regarding packing of original art work and that resulted in damages to an original painting. Boxes were crushed and split open (light boxes stacked under heavy boxes). Furniture was damaged. There was not care in loading my possessions and no professionalism. Every time I talked with a representative I got a different answer. At times they were just down right rude. Save yourself the anxiety and frustration and run from these people. They are not what they pretend to be. They are in no way even close to being "professional" and they do not care... Read More


M
Myrto E
9/14/2019
This is an honest review from a person who has used more than 5 moving companies over the past several years. Moving Nation is by far the worst moving company I dealt with and has a horrible customer service experience. Lisa - the so called supervisor - couldn't be more rude for her role. Our move was scheduled on a Sunday, driver did not show up on agreed arrival time and we had NO way to contact the company as the office is closed on Sundays! No rep, no nothing. The only contact info we had was Lisa's cell number but she also never answered our repeated calls. Such a professionalism!


E
Eamon H
8/20/2019
A very nice experience with a good, reliable moving company. We are very pleased with the conduct of the workers, the accuracy of the quote and with the speed with which they worked. It was a more positive experience than we had assumed and very orderly.


babyjett80
8/14/2019
This company (moving nation) is not true to their word. I was promised all sorts of all star service for my move and things seemed ok until moving day. I packed my own belongings and so the responsibility of the movers was just to load what I had packed and wrap and load furniture. To begin with, I was given an arrival window for the movers from 11-2 pm on July 8th with a call an hour before the movers were on the way. At 1 pm I had received no calls or notifications as to when the movers would arrive so I called customer service. They placed me on hold and then told me the movers would be calling me shortly. I did receive a call a few minutes later stating that the movers would be there... Read More


A
Alanson
7/31/2019
What a pleasant surprise that moving companies can deliver as promised and not charge hundreds in hidden fees after they have completed the move. We had a very good experience with Moving Nation and will definitely say that they are a very honest and reliable company.



Top Rated
Our Partner
  • $400 discount for interstate moves
  • Specialized in long-distance moving services in the continental US*
  • 30 days of free storage with free re-delivery
  • 10% early reservation discounts (30 days advance notice)
  • Discounts available for AARP, AAA, military and students
*excluding Alaska and Hawaii