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Moving Nation Company Review

58 Customer Comments & Reviews - see all comments
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A relative newcomer to the moving industry, Moving Nation is a domestic transport company that specializes in long-distance moving and corporate relocation. It also offers packing services, short- and long-term storage options. Consumers can request free, no-hassle, customizable quotes either online or via Moving Nation's customer hotline.

How is Moving Nation rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.4 / 5 (Excellent)

Established in 2012, Moving Nation is a transport, packing, and storage company that services the continental U.S. for household moves or corporate relocations. The company offers an array of moving options that span from simple short-term storage solutions to complex, long-distance moves. Through their website, Moving Nation proclaims that its professional staff, including coordinators and movers, provide the required assistance for each customer's specific needs through their array of customizable features. The company does not have a large online presence, it has a no-frills website with little information regarding their operations, but the few reviews that are available are universally positive. In addition, it advertises predictable pricing, meaning that customers are not saddled with surprise costs after they provide their services. The company is licensed for interstate commerce by the Department of Transportation, providing the necessary authorizations to conduct business anywhere in the U.S.

Services

Service Offerings
Residential
Corporate
Distance Offerings
Local
Interstate
Additional Services
Storage
Packing & Unpacking
Online Tracking

Services Offered - 4.5 / 5

Moving Nation provides local and long-distance moving services for residential or corporate customers. It also provides two types of storage solutions: a short-term option of up to 30 days while you complete your move and settle in, or a long-term plan to store your valuables in a secure and customizable vault. Additionally, Moving Nation offers several packing alternatives depending on your particular needs: full-service packing, fragile-only packing, or self-packing assistance. This guarantees that a customer's preferred method is used to handle their valuables before the move. Although prices are not advertised on Moving Nation's website, it gives customer's the option to request an online quote or to call one of their customer service representatives to receive assistance.

Reputation

2017 Complaints
0
2016 Complaints
0
BBB Rating
A+
Number of BBB Positive Reviews
5
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
0
Trust Pilot Rating
8.6 out of 10
Year Founded
2012
Date Collected
2019-03-07

Reputation - 4.5 / 5

Although Moving Nation was established rather recently, it currently enjoys a favorable reputation in terms of customer satisfaction. Online reviews are not numerous but are overwhelmingly positive in both the Better Business Bureau (BBB) and Trust Pilot websites, and the company also received sparkling grades from each institution. Coupled with the glowing reviews emphasizing the company's professionalism and efficiency, they have no outstanding or filed complaints, either. Their website does not offer much in the way of online resources or tools, but they do offer basic tips to prepare for a move and packing valuables. Moving Nation does provide customers with a dedicated customer service hotline during regular business hours, and free online quotes.

Fleet Details

Number of Drivers
18
Fleet Size
12
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
2303682
MC License Number
888114

Fleet - 4.5 / 5

There is little information online regarding Moving Nation's drivers and fleet. However, they are licensed by the U.S. Department of Transportation (DOT) and are certified with a Motor Carrier (MC) number, with some company details available through the DOT's website.

Contact & Additional Info

Homepage URL
Company Phone
(470) 280-6500
Headquarters Address
320 W Lanier Avenue #200, Fayetteville, GA, 30214

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58 Customer Comments & Reviews

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Shaun S
9/7/2020
I have moved 14 times in 33 years. I have not used every moving company but this is the worst moving company I have ever used. Below is a summary of why this is the worst moving company I have used. (1) Schedule for Pick-up August 1st back up day August 2nd. Was notified at 5:30pm August 2nd movers would not arrive till August 3rd at which time I no longer owned the property and my belongings were in someone else's home. (2) Movers arrived late on August 3rd forcing me to leave before completion as my family was already a day ahead of me on a cross country trip as movers missed their pick up schedule. (3) Movers damaged the flooring of the house upstairs and when confronted by the... Read More


A
Art
9/2/2020
moving nation has been a nightmare , first i had a call from their sales department almost every day until I agreed to use them for my move from California to Texas and paid down payment of $1500.00 then they said they will be at my house on 7/30 and 7/31 two days to pack and load my furniture , they showed up on 7/31 letting me know they would be back the next day to finish up , i explained to them they needed to get done that day because the house needed to be empty by the next day , my biggest mistake was not being there until they finished , I signed more paper work presented to me said it would be to list all my property picked up , cleaning crew went back to clean house and took... Read More


kaidenardig
8/27/2020
This was probably my first move that was completed without a single broken, damaged or lost item. It was obvious from the way the team worked that they care about their job and your belongings. I will be hiring them again.


R
Rob M
8/26/2020
Moving Nation is a complete scam. Sweet talking and charming up the front, but completely dysfunctional when it comes to operations. Sending two aggressive, surly, tired guys at 7pm to pick up the contents of a 4BRM house was never going to work. No response from the company since; they took the money and ran.


D
Dowley
8/26/2020
I highly recommend Moving Nation for your next move because they did a very good job on mine and I don’t think such good work can be a fluke. The movers were able to handle all my heavy and oversized furniture and move them over a huge distance without getting a scratch on them. They used carrying and lifting equipment that I’m not familiar with but it basically allowed them to wheel the biggest items right out of the house to their truck without scuffing the floors or banging those things against the walls. I also liked the thorough way they packed everything, first using packing boxes and securing the boxes with tape, then wrapping all the boxes and open items in cling wrap which would... Read More


hsovine
8/21/2020
This company was rude, unprofessional and is refusing to refund my deposit of $1032 even though I cancelled well before the deadline. I have filed with the BBB, disputed the charge on my credit card and am writing honest reviews anywhere I can. The ONLY places these guys get good reviews or are recommended are on these sites that they pay for! Look at yelp and elsewhere and you will find horrible reviews of them.


J
Jasmine
8/19/2020
I’m not a good writer, reviews or anything else, but I thought I would add my little bit of input after using Moving Nation for my move. Most of it was inspired by the movers we were given (forgotten the names, sorry) who were exceptionally helpful and attentive. They worked fast and were polite to the whole family. I watched them handle and carry our things with the right level of care and effort to make sure that nothing was damaged or broken. The delivery was done right within the time frame we were provided. I am very satisfied.


ramsymustaa
7/30/2020
I really like that Moving Nation is one of the most experienced moving businesses that deliver to Texas. It gives you the confidence to be able to give all the things that you own into their custody without stressing out over whether everything will arrive safe and sound at the destination. While that experience is I think the biggest reason that I chose them, a lot of their appeal also comes down to reasonable costs and a good admin team. Putting all these factors together, I think they are way ahead of the competition.


Kelli J
7/29/2020
I am a single mom with very little money who had to move from California to Georgia. When I called for a quote, I was routed from one salesperson (who basically was screening calls) to another salesperson, who kept me on the phone for two hours and seemed very empathetic to my situation. He took a list from me over the phone of the items I needed to have moved. RED FLAG - I never sent in any photos, and nobody ever came to my home to view my belongings, to give me as accurate an estimate as possible. It was all based on the information I provided over the phone. RED FLAG - During that initial call, I was given a really good (low) quote, and then placed on hold. The salesman came... Read More


jmruiz1969
7/23/2020
DO NOT USE THIS COMPANY!!!! They arrived 2 hours late and took 9 hours to load a 1 bedroom apartment and when I asked what is taking so long they said" we get paid by the hour". Then they tried to up charge me for blankets and tape and I had to call customer service to correct them. Then they told me I had more than the 600 cubic feet in the contract, so again I called customer service and said to load everything in the contract first then see what is left over. They did not do this and the salesperson Eric Meyer under quoted us by 300 cubic feet which added another 3,400.00 to our bill. to this day our salesperson has not returned emails or phone calls. Then at the end of the move I was... Read More



Top Rated
Our Partner
  • $400 discount for interstate moves
  • Specialized in long-distance moving services in the continental US*
  • 30 days of free storage with free re-delivery
  • 10% early reservation discounts (30 days advance notice)
  • Discounts available for AARP, AAA, military and students
*excluding Alaska and Hawaii