Veterans United Mortgage Rates Review
1,021 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.
Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.
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1021 Customer Comments & Reviews
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We enjoyed working with Verterans United VA Loans. They made our home buying easy and enjoyable.
While buying a home is stressful and you feel yourself being pulled in a thousand directions and vulnerable. Veterans United is the anchor and your battle buddy fighting your battles. If you want loan company that will watch your six pick Veterans United.
I had finally decided to try and purchase my first home and I contacted a VU rep. He took all my information and told me he was going to do a preaproval on me and it will take 3-5 days and I'll receive it. Well;4 weeks passed and I hadn't heard from the rep; therefore I called him and he told me that he had forgotten about me, said he had gotten busy and I feel through the cracks! I don't know if I want to do this anymore!
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
Alonzo, I am so sorry to hear that this was your experience. This is not a typical Veterans United Home Loans experience, and I want to stress that each client is important to us! I shared your feedback with your loan officer, and if you would like to speak with a manager here at Veterans United to share more information about what happened, please call 1-800-212-5200 or email ClientAdvocate@veteransunited.com.
I would highly recommend Veterans United for your next home buying experience. They are truly VA home loan experts and made the home buying process a breeze. I received excellent customer service from every single person I talked to. Thank you Mike Mange, Mike Cecero, Adam Carr and libby Enriquez, for being such professionals and having an awesome work ethic which led to us closing in under 30 days and stress free. You guys are great. Thank you for everything.
I was told home buying was one of the most stressful things people go through, but I can't say the same. As a first time home buyer i'm actually really surprise in how easy everything was. Veterans United breaks everything down making it so easy to understand what needs to be done. They also have a lot of helpful videos that will guide you through the whole process. It only took me 38 days from when I made an offer to close on the house. This was by far one of my best experiences of my life. Thank You for everything.
Weather you are a first time buyer or a multi home owner, the Veterans United Home Loans is the best place to come. Theyre honest, willing to work with you at your current status and pace: but what was most importantl to me was they kept me feeling like I had no issues that they couldn't help me solve. I must admit that I was a bit nervous at times but they always was there upfront to reassure and calm my fears as I progressed towards my home purchase. Then, after 3 months of work, it happened and I am the proud owner of a brand new home and it is all because I chose Veteran United Home Loans. Thank you guys a million.
Hi veterans if you have any questions about get another home when you think things are impossible call a loan agent with veteran United they will help you every step of the way to get you a new home
I recommend Veterans United over any other lender. Thank you for an outstanding job.
Veterans United was great and our loan officer Billy Abney and his team were very helpful throughout the entire process and quick to respond with any questions we had along the way.
Veterans United, and especially my loan officer, made my first-time homebuying process an awesome experience. I was sure going into this it was going to be a stress-filled, painstaking, and lengthy time. But with my loan officer's quick responses to all my questions, keeping me in the loop every step of the way, their online portal system for easy and secure document uploading and sharing, and her super friendly demeanor and customer service, it was a quick, relatively stress-free time that I'm surprised went as smoothly as it did. I really cannot say enough good things about my loan officer form that first nervous phonecall I made right until move in day. She was there with us all the wa...Read More
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