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Veterans United Mortgage Rates Review

1,067 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

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1067 Customer Comments & Reviews

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Soufyan N
9/20/2019
Veterans United home loans has one of the best systems out there it’s too easy to use and also has some of the best loan officers they will walk you through everything You just have to make sure you have a smart phone or computer and most important a nice printer and leave the rest to them

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
Hi Soufyan, We know how important ease of communication and access are to the community we serve and I am thrilled to know you experienced just that!! We want this process to be an exciting one for you and your family and ensuring that you have the capability to live your life while closing on a home is crucial!! We couldn't be happier for your new chapter and are wishing you all the best! CONGRATULATIONS! Claire S., Client Advocate

D
Danielle
9/19/2019
Amazing customer service, they went above and beyond. Thank you Cody and Corey

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
We love to hear that Danielle and couldn't be happier for you! We are always here if you need anything (from Cody to Corey and beyond)!! CONGRATS! Claire S., Client Advocate

B
Barbara B
8/30/2019
Great to work with. Very patient and supportive. I would definitely recommend him and KAYLA to friends and family.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thanks for your review and recommendation, Barbara! It means a lot to us to know you had a great experience :)

colonelhopper1
8/30/2019
I recommend ALL veterans interested in buying a home to contact someone from this team and start their process immediately. From the start of my application process to the end someone from veterans United has been in contact with me. I started with getting my credit score up and during that process it would be months before I made payments on items. During the wait someone was calling g me telling me how I’m doing and what steps to take next. I didn’t need to hire a credit repair company because my advice came right from Veterans United agents. The final process of actually getting approval was so great it became the best business experience I’ve ever had in my ...Read More

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you so, so much for your review and recommendation! Communication is integral to making this process a smooth and successful one, so it definitely makes my day to know you had a great customer service experience. Congratulations on getting that dream home!

ebiddle5
8/29/2019
But they get sued the most! But it could be true!


A
Andy R
8/27/2019
Dustin, Jackie, and the rest of the Veterans United team put me at ease and guided me through the process seamlessly and stress free and got me an outstanding rate.

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
Hey Andy, We are so happy that we were able to walk this home buying journey with you; that it was seamless and stress free is the cherry on top!! We are wishing you all the best, CONGRATS! Claire S., Client Advocate

dcroyal1986
8/24/2019
Suzanne and her team were such a joy and delight to work with. Suzanne was very enthusiastic and upbeat every time i spoke to her. She was extremely professional and knowledgeable. She made my housing buying experience so painless. I really appreciate all that she has done.

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
That is so great to hear!! We get pretty pump sharing what we know about the VA home loan and helping those who served get the home they earned. We are so honored to be given the chance to do just that! I am so excited for your new chapter to begin! CONGRATS! Claire S., Client Advocate

northxpo
8/24/2019
I was very happy with the way everyone treated me and walked me through the entire process.

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
That is exactly what we would expect from our teams! I am so glad our expectations and your realty were aligned! We are thrilled for you to start this journey as a home owner, and so happy we were able to help you turn the page!! Claire S., Client Advocate

watchie06
8/16/2019
Thanks! 1000% veterans United VA Loans, a Job very well done, the best team ever. A special thanks! to Rob Hayward Thumbs up!!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thanks for giving your loan team a shout out and for writing such nice comments about your experience. 1000% this review!

K
Kenya M
8/13/2019
My experience was outstanding My loan officer and his assistant was wonderful to work with.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm so happy to hear that, Kenya. Thanks very much for the review!


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