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Veterans United Mortgage Rates Review

1,021 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

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1021 Customer Comments & Reviews

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Mario M
12/20/2020
Veterans United are they Professionals that help any Veteran obtain a home. They work hard in helping Veterans with their home needs. They did for me.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for the kind review, Mario! It's such a joy to read that your team worked so hard to assist with your home buying needs. Have a warm and wonderful holiday season!

A
Anthony
12/20/2020
Very personable and professional. They made the customer feel very valued, and made the home buying experience as clear and simple as can be.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I am so glad you felt valued throughout the home buying process (that's the way a customer SHOULD feel!). Congratulations on your new home, and best wishes for the holiday season.

V
Vladimir
12/19/2020
They went above and beyond. They made the home buying process easy. Fast and knowledgeable, with no bs.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Words I love to read. Thanks so much for the review, Vladmir, and congratulations on your new home!

Scott A
12/18/2020
Can't say much more than the best people I've had the pleasure of working with!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Great Scott! What a compliment. Thank you so much for the kind words, and have a lovely holiday season!

roadswear
12/18/2020
Graet company to work with. Everything thing went so smoothly. I will definitely recommend Veterans United Loans to other veterans I know.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you so much! It means so much to us to know your process went so smoothly. Happy holidays!

D
Donald
12/17/2020
10 out of 5 stars! Veterans United made my home buying process simple through it’s website and through their excellent, professional personnel. Our loan officer, Mr. Don Smith, never left us in the dark and took great care of us! Pay him more money. I would absolutely recommend Veterans United and Mr Smith specifically to friends and family.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I am so thrilled to hear your team gave 200% effort on your home buying process, Donald. A new home is an AWESOME way to celebrate the holiday season! Congratulations, and thanks for the kind words.

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Nathaniel P
12/16/2020
The application process was very fast and very simple with Josh team, received my loan very quickly. Very professional and stayed in contact with me throughout the process and made my refinance experience very easy with a peace of mind. I would recommend Veteran United to my family and friends. Thanks Veteran United!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for the kind words and recommendation, Nathaniel! It means so much to all of us here at Veterans United Home Loans to know you had a great refinance experience.

Thomas N
12/4/2020
The extremely professional staff and easy to use website made my homebuying process so much easier. Highly recommended!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm so thrilled to hear it, Thomas! Thank you for your review and recommendation--they mean the world to us, truly.

nick.debari1
12/4/2020
Veterans United I recommended to all Veterans. Easy all online process that was made pleasant with the help of our loan specialist Mike Lyman (the only one to use). Only downfall was appraisal took to long but that was out of control of Veterans United they are independent but did get top dollar on appraisal.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you very much for your feedback, Nick! It's great to know you had a good customer service experience with Mike, and that our online platform made the process a smoother one for you. Congratulations on your new home!

david.robbins.96094
12/2/2020
Easy, all online process that was made pleasant with the help of our loan specialist Gwen Creel. If you are a Veteran, this is the mortgage company to use. Ask for Gwen Creel!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Yes! I'm so glad to know that our online platform was so user-friendly and made your process a smooth one (and thanks for the praise for Gwen, too!). We appreciate your feedback, David!


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