LifeFone Medical Alert Review
19 Customer Comments & Reviews - see all comments
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LifeFone, founded in 1976, is a New York-based medical alert service provider. Depending on whether the user is mostly in-home or on the go, this company’s five alert packages can be tailored to their needs. This flexibility applies to cellular versus landline, as well as fall detection, GPS tracking, service radius, and app integration.
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19 Customer Comments & Reviews
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My experience with LifeFone has been very good. Every time I accidentally touched the button they responded so quickly. That gave me great peace of mind. I'm very thankful for them & to them. I know that if I ever need their services again, they will be there for me.
We had this system for my dad for a few months. Within that time the system would falsely go off several times a day - he was just sitting in a chair. It was inconvenient at best. However, twice my dad was woken up in the middle of the night with paramedics at his bedside because the system had gone off and my dad hadn't heard it. Pretty scary for an 87 year old. That leads me to another issue - we completed the contact list (a list letting them know who to call if my dad's system went off). They never did that but went right to calling the paramedics. We had them replace the system three times and the issue continued with each one. We eventually sent it back and are now continuing... Read More
My daughter got a Lifefone button for me about two years ago. Lifefone has taken the fear out of living alone as I know that help is always within reach. I would highly recommend their service.
We got my mom LifeFone about two years ago. She’s very happy with service - they always respond quickly to her calls and get her help when she needs it. They also call my sister and me and let us know what’s happening. We feel better knowing that she has the LifeFone button.
I've had Lifefone for several years and I am very happy with the service. The operators are always kind and very patient. I feel very safe in my home and have told many of my friends about this wonderful service.
My dad is 94, in good health, and only agreed to get a LifeFone neck pendant and monitor/call-box after falling a couple of times and getting dizzy other times. He lives alone and wears the pendant and sleeps with it. There have been two instances since installing the system two months ago, and LifeFone alerted me and alerted my dad to let him/us know that they were dispatching help. I'm in New York and my dad is in Miami, so it was comforting to hear how professional the LifeFone team was in their calls and in their process. Thank you!
We are very pleased with the Lifefone system and service. I would highly recommend this system to anyone who needs a medical alert monitoring system.
We've had Lifefone for my mother for the past few years. The response time was very quick, and though I'm not someone who reviews products often, I can say we are very pleased with this product which works as advertised, and also with the kind customer service there. I trust we are in good hands with this. This is the type of product you hope you won't need, but when you do its important to know how well it works.
We purchased this system for my Mom, and it went off 4 times in the first month when there was not a real emergency and we sent it back and got our money back, but now my Mom refuses to use anything.
- Prices starting at $24.95 per month
- 480 ft. range standard, extendable to 1,500ft
- A+ Rating with the BBB
- Lifetime price & equipment guarantee. Spouses Free
- Full product suite, including caregiver tools
- 30-day money back guarantee
- Waterproof pendants or wristbands
- No time commitment
- No activation and no equipment fees