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TruGreen Lawn Care Services Review


ConsumersAdvocate.org Rating: 5 / 5 (Excellent)
61 Customer Comments & Reviews - see all comments
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TruGreen is the largest lawn and landscape care company in the world, with over 3.5 million residential and commercial customers. The company is based in Memphis, Tennessee, and has branches all over the United States. TruGreen's maintenance plans feature fertilization, weed and pest control, aeration, soil amendment, and more.
 
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Call: (844) 819-8839

How Do We Rate TruGreen?

Breakdown

5.0/5
Services and Features
5.0/5
Plans and Pricing
5.0/5
Reputation and Customer Support

Our Overall Rating: 5 / 5 (Excellent)

TruGreen currently stands as the definitive alternative for lawn care across the United States. What it does, it does well; its lawn care solutions and individual treatments are thorough and highly effective. Although the company does not provide any services outside of traditional lawn care, it can work with landscapers to provide customers with a lawn that is both healthy and beautiful. Largely positive consumer feedback and reputation online further ensures that TruGreen customers will be satisfied with the company's work.

TruGreen Services and Features

Services and Features - 5 / 5

TruGreen makes up for its lack of additional services by offering one of the most comprehensive lawn care service packages in the US. Its science-based solutions are numerous and can help maintain lawns healthy no matter the location or time of year. TruGreen provides every single customer with a free lawn analysis to see what kind of treatment their yard really needs. Additionally, the company's services are available for both residential and commercial spaces. A number of video tutorials and in-depth articles further support consumers in their own lawn care endeavors.
Lawn Care Services
Fertilization
Aeration
Over-seeding
Weed Control
Pest Control
Irrigation
Sprinkler Repair/Maintenance
Soil Amendment
Tree & Shrub
Mulching
Service Availability
Residential
Commercial
Free Lawn Analysis
Yes
Organic Lawn Care
No
Seasonal Services
Snow and Ice Management
Online Educational Resources
Blog
Articles
Tutorials
Videos

TruGreen Plans and Pricing

Plans and Pricing - 5 / 5

TruGreen customers can either select the specific lawn concerns they have from a list or select one out of three lawn care plans. All three plans pay the same introductory price of $29.95 for the first application and include eight lawn visits per year. They also include lime soil amendment, aeration, weed control, and fertilization. Tree and shrub care is included in one of the plans, but can be paid for separately. Mosquito control is available as a standalone service. Every one of TruGreen's services includes a healthy lawn guarantee, and customers can call at any time to have their yard checked by local specialists.
Introductory Price
$29.95
Satisfaction Guarantee
Yes
Additional Services Price
Mosquito Control & Defense Treatment - starts at $79.95 per application, introductory price of $39.95

TruGreen Reputation and Customer Support

Reputation and Customer Support - 5 / 5

TruGreen's customer experience and reputation are some of the best in the lawn care industry. The business is BBB accredited and has an A+ rating on its page. On Trustpilot, it has a great 7.1 score from over 1,700 reviews. TruGreen's lawn care solutions are developed by a team of agronomic experts and local specialists. Moreover, the company is certified by the National Association of Landscape Professionals (NALP). Customers can manage their lawn care services online and through its mobile app.
Year Founded
1990
BBB Rating
A+
Number of BBB Positive Reviews
1
Number of BBB Negative Reviews
98
Trustpilot Rating
7.1 out of 10
Date Collected
2018-07-12
24/7 Hotline
No
Customer Service Hours
Depends on branch
Contact Method
Phone
Email
Mobile App
Yes
Online Account Management
Yes

Company Profile

Full Name
TruGreen Lawn Care Services
Company Website
https://www.trugreen.com
Headquarters
1790 Kirby Pkwy #300, Memphis, TN, 38138

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61 Customer Comments & Reviews

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E
Earl S
2/4/2019
We have had your service for years the last couple were not so good,we are hoping you will work to improve this

Top Rated
Our Partner
  • Special Offer! Get 50% off your first application
  • Scientifically tailored plans to bring out your lawn’s potential
  • TruGreen mobile app makes lawn care easier than ever
  • Pre-emergent & targeted weed control
  • Backed by the Healthy Lawn Guarantee
  • TruExpert PhD-certified specialists
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(844) 819-8839
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