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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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T
Tracie
6/20/2019
I am still in the middle of my journey, but Byte has been very responsive! It is nice to call a company and talk to a human being! If I need to leave a message, the call or email is returned promptly! Each of my questions and concerns has been dealt with thoughtfully. In a sea of options for straighter teeth, I am so glad I chose Byte!

R
Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Thank you for choosing us!
J
Jazmin
6/19/2019
People have always told me I had a great smile for never having braces before. However as time went on and wisdom teeth broke through, my teeth shifted. I was always interested in getting aligners or braces but I know that would hurt my wallet and when my friend Leah started talking about Byte on her Instagram, I took that as a sign that I should try. I’m so glad I did! The team and customer service at Byte has been nothing short of exceptional. I was receiving follow up emails to ensure I received my impression kit and if I had any questions along the way. So far I’ve already told 5 people I know about Byte and they too are interested in trying. I tell them it’s worth it especially... Read More

R
Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
We are so excited for you!
Crosbi J
6/14/2019
This company is absolutely fantastic!! Their customer service is GREAT! They will help you no matter what.

Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Thank you for being a part of the byte family!
acappadora
6/13/2019
So far my experience with Byte has been nothing but a pleasure! From the start their response time has been immediate and customer service is extremely helpful! I received the impression kit in 2 days sent it back the next day and had my aligners at my door step two weeks later. I was hesitant at first because the treatment plan looked off to me and they had my case reviewed and I was certainly reassured that everything was looking good on their end and was reminded about the Smile Guarantee so this isn’t over just when you last tray is finished... there is a follow up towards the end of the treatment to make sure everything is still going as planned. I am only on my first set of trays... Read More

Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Thank you so much for the amazing feedback! We strive to continue doing better for our patients.
G
Grace T
6/12/2019
So helpful, kind and thorough in every step of the process! All my questions were answered and I could even video chat with helpful folks at Byte when I needed assistance.

R
Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
This makes us so happy to hear,Grace!
B
Brittnie D
6/11/2019
I'm just starting on my 4th week of my Byte treatment and I can already see some results! The program does seem pricey, but it's an investment into yourself. Don't like something? Fix it! Byte is helping with that and the fact that there is a LIFETIME guarantee is icing on the cake! I wish the company was a bit more personable, but with large scale, it's understandable.

R
Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Thanks for the great feedback, Brittnie! We can't wait to see your new smile.
N
Niahri T
6/10/2019
Byte is by far the best. No pain and my gap is now gone... In 5 months I have gained confidence to smile and I have Byte to thank for it. I smile so much more now.

R
Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
This is so exciting to hear! Thank you for being a part of the byte family.
M
Missy F
6/7/2019
I had concerns with purchasing aligners online. I decided to take a chance with byte and I'm so happy I did. The kit they send you to make your molds is easy to do. Everything is easily explained. The turn around is quick once they receive your molds. The customer service is great...Joe was my advisor and he was quick to respond through email to any questions I had and helped me get through the purchasing process. Ruby has also followed up to make sure things were going well and if I had any questions or concerns. Once I received my treatment plan via email I did have a few questions about my treatment and instead of an email response I received a personalized video back from the dentist... Read More

R
Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Thank you for giving us a chance Missy! We are so excited for your final results, and happy you are seeing a difference already. Thank you for being a part of the byte family!
M
Mallory
6/6/2019
I’ve been using them for a few months now. The process was painless and easy! I got the retainers in no time. Within a few weeks I could see a big difference. The customer service with this company is great! I couldn’t ask for a better company to have gone with

R
Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Thank you for the 5 stars! We are so happy you chose byte for your smile.
Daniel W
6/5/2019
I'm using Byte for over a month, and already I'm still see and feel the difference. I had braces before when I was 12, but since then, my teeth have shifted. Byte's helping me straighten them again in a way that's way less invasive than braces.

Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
We are so excited for your new smile, Daniel!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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