IGS Home Warranty Review

Rating: 8.8 / 10 (Excellent)
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How is IGS Home Warranty rated?


Contract & Price
Claims & Service

Overall Rating: 8.8 / 10 (Excellent)

IGS Home Warranty is a subsidiary of IGS Energy that focuses on providing insurance for utility lines and some HVAC systems. Singularly within the home warranty industry, IGS doesn't believe in charging a deductible for service, preferring to provide worthwhile coverage for a simple monthly fee. Their caps on utility lines and HVAC systems are exceptionally high. They are BBB-accredited, with am A+ score.


Key Facts

Plan Types
Combo Plan
Benefit Limit Type
Per Item
Typical Systems Benefit Limit

Coverage - 9 / 10

IGS Home Warranty is an interesting option in the industry, as they don't cover any appliances at all, preferring to concentrate on utility lines, (specifically electric, gas, water, and sewer). Their Complete Home Protection plan also includes several HVAC systems, including your furnace, heat pump, boiler, air-conditioning unit, and water heater.

What does IGS Home Warranty cover?

Covered Systems

  • Air Conditioning
  • Heating
  • Electrical
  • Plumbing
  • Water Heaters
  • Instant Hot/Cold Water Dispensers


For a full list of IGS Home Warranty exclusions, check out this page.

Contract & Price

Contract Details

Annual Premium
Starting at $90
Minimum Contract Length
12 month(s)

Contract & Price - 9 / 10

IGS Home Warranty offers different plans with varying levels of coverage of utility lines and HVAC home systems. Their prices are quite reasonable, especially considering that they don't charge deductibles for services rendered, and how high their limits are ($8,000-$18,500).

Sample Contract

IGS Home Warranty provides a sample contract for potential customers on its website: IGS Home Warranty Sample Contract

Cancellation Policy

After your “Free Look” period, you may cancel this Agreement by mailing a request for cancellation to IGS Energy Home Services, P.O. Box 9052, Dublin, Ohio 43017, and your cancellation will be effective at the end of the monthly period during which you cancelled (or in Illinois only, on the date we receive your cancellation). Also, we may cancel this Agreement for any reason if we provide written notice to you at least 30 days before the cancellation becomes effective. We will refund any pre-paid protection that remains when your cancellation becomes effective, less the amount of any claims paid.

Claims & Service


Maintenance Records Required for Service?
24/7 Claims Department?
Waiting Period
15 days

Contractors & Service

Contractor Selection
In-Network Only
Service Recall Period
90 days

Claims & Service - 8.5 / 10

IGS Home Warranty usually doesn't require customers to pay service fees, though they do mention that a $75 fee may apply for emergency service, defined as one in which you have no service on the Protected Line or Protected System, and is outside of regular business hours (M-F, 8am-6pm, excluding holidays). If their in-network contractor denies your claim for any reason, but repair work is still deemed necessary, you can still request one of their contractors or choose your own.

IGS Home Warranty Reputation

Company Details

Year Founded
TrustPilot Rating
7.4 out of 10
BBB Rating
BBB Rating
BBB Neutral Reviews
BBB Negative Reviews
Date Collected

Reputation - 8.5 / 10

IGS Home Warranty is a branch of IGS Energy, a leading competitor within the industry. They are BBB-accredited, with an A+ score, and a good 7.4/10, 4-star rating with TrustPilot. IGS Home Warranty is not a member of the NHCSA.

Contact & Additional Information

Year Founded

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Customer Comments & Reviews

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Ashburn, Virginia
HORRIBLE EXPERIENCE !!! had a leak & called IGS; response was all about what they do not cover; they insisted that I had to use their Plumber..1st one never showed up, when I called IGS, was advised that , "they refused to work in my area', yet I was not contacted. " Was then told that Best's Plumbing would contact me"; they did 5 days later. of course with no notification from IGS. I paid for everything myself so why I do need this "CRAPPY" coverage & absolute rudeness & inefficiency from IGS????? A REAL SHAM !!! Shame on YOU !!!

Top Rated
Our Partner
9.7 / 10
  • Far and away the trusted industry leader
  • They have paid out over $1.8 billion in claims in the past 5 years
  • Nationwide network of more than 13,000 contractors
  • More than 1.7 million customers
  • Best reputation in home warranty industry