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ARW Home Warranty Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
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American Residential Warranty (ARW) is a home warranty company that helps homeowners cover the repair or replacement of appliances and systems in their homes. ARW was founded in 2009 and is based out of Boca Raton, Florida.
 
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How is ARW rated?

Breakdown

4.0/5
Transparency
4.3/5
Claims Processing
5.0/5
Coverage Options
5.0/5
Additional Benefits
4.3/5
Customer Experience

Overall Rating: 4.5 / 5 (Excellent)

American Residential Warranty, or ARW, offers a plethora of coverage for appliances and systems, and its flexibility to add on coverage means you can get all the home warranty coverage you need from one source.

The company's comprehensive plans safeguard major home appliances and systems, and in the event that ARW is unable to repair them, replacement may be an option, regardless of age. Backed by the support of leading insurance companies, ARW Home boasts a network of qualified technicians ensuring reliable service.

Coverage

Key Facts

Plan Types
Systems
Appliances
TotalMax Plan
Home Electronics Plan

Coverage Options - 5 / 5

ARW offers three distinctive plans: TotalMax, SystemMax, and ApplianceMax.

Appliance Max covers kitchen related appliances such as built-in microwaves, dishwashers as well as the interior electrical system. System Max covers the major systems in the home such as the heating and air conditioner, plumbing, and electrical systems. The Total Max is the most comprehensive including all the items covered in the Appliance Max and System Max, along with a plethora of other covered items such as garage door openers, ceiling fans, and washer/dryer.

In addition to their standard plans, ARW Home offers various add-on services, extending protection to areas like pools, electronics, and sewer lines to ensure comprehensive coverage.

ARW Home stands out as a warranty provider because you can purchase your warranty and customize it online in real-time. The quote generator allows you to choose the plan you want and then place your add-ons to the cart for easy checkout. This means you could mix and match to include virtually anything you need covered, even water and sewer line coverage. Every plan has a 30-day waiting period.

What does ARW cover?

Covered Built-In Systems

  • Air Conditioning
  • Heating
  • Electrical
  • Plumbing
  • Water Heater
  • Ceiling Fans
  • Ductwork
  • Toilets

Covered Appliances

  • Refrigerators
  • Dishwashers
  • Clothes Dryers
  • Clothes Washers
  • Ranges/Ovens/Cooktops
  • Built-in Microwaves
  • Freestanding Ice Makers
  • Garage Door Openers
  • Garbage Disposal
  • Ceiling Fans

Specialty Items

  • Pool/Spa
  • Water/Sewer Line

Contract & Price

Contract Details

Online Quote/Application

Contract & Price - 4 / 5

The TotalMax comprehensive plan is priced at $67.99 per month, the SystemMax plan costs $57.99 monthly and the ApplianceMax plan is available at $45.99.

ARW Home offers a wide variety of add-on services for all your home needs including:
- Pool/spa combo $23.99/month
- Water/sewer line combo $17.98/month
- Ultimate Electronics Protection $24.99/month

Claims & Service

Claims

24/7 Claims Department?
Waiting Period
30 days

Contractors & Service

Contractor Selection
Any Contractor

Claims Processing - 4.3 / 5

Initiating a home service request is effortless by logging into your dedicated customer portal or simply by reaching out to ARW's customer service via phone. Their team will promptly dispatch a certified service technician to assess and resolve your issue. If you prefer to select your own contractor, please obtain pre-authorization. Please note that a trade service fee, averaging around $100 per request, is applicable.

ARW Reputation

Company Details

Year Founded
2009
BBB Rating
A
Date Collected
2023-11-08

Reputation - 4.3 / 5

American Residential Warranty holds an A rating on the Better Business Bureau website, although it is not accredited by the institution.

Contact & Additional Information

Homepage URL
https://arwhome.com/
Company Phone
(800) 910-8538
Headquarters Address
Boca Raton, FL
Year Founded
2009

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Our Partner

🔥 LIMITED TIME OFFER: $400 OFF! 

$150 OFF + 2 Months Free + Free Roof Coverage

  • Appliance-only, systems-only, or combination plans available
  • Covers single-family, multi-unit, and rental properties
  • Multi-year discount available
  • No home inspection required
  • File claims online or by phone
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