Advanced Home Warranty Review


Rating: 8 / 10 (Very good)
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How is Advanced Home Warranty rated?
10/10
Coverage
7/10
Reputation
8/10
Contract & Price
7/10
Claims & Service
8/10
Contractor Network
8/10
Customer Base

Advanced Home Warranty Review

Advanced Home Warranty is an affiliate of New Jersey-based Choice Home Warranty. Founded in 2014, Advanced Home Warranty offers much the same coverage and price points as Choice. The company offers two home warranty plans that cover common appliances and systems in your home. Additionally, Advanced provides customers with the option of purchasing single item add-on coverage for things like pools, spas, and a second refrigerator. 

How is Advanced rated?

Advanced Home Warranty ranks well with us firstly because they provide a dedicated service representative for each account who is available 24/7.  Additionally, their terms and limits of liability are easily available, and clearly spelled out on their website.  We’ve had the experience of other companies being less than forthcoming in order to deny claims. However, since Advanced has only been in operation for a short time, there is little in the way of customer feedback and third party evaluation.

What does Advanced cover?

Advanced Home Warranty offers two service plans, basic and total. Both have a strong list of coverage options, but the total plan is above average in the home warranty marketplace.  Advanced bucks the home warranty trend as both of their plans are hybrids covering a mixture of systems and appliances. Usually home warranty providers offer separate systems and appliance plans, and also a higher priced plan that has elements of both. Basic is a good option for those unconcerned about AC units, refrigerators, and washers and dryers. Finally, a standout feature is Advanced’s green star plan, which replaces energy star products.

ITEM

Total Plan

Basic Plan

Air Conditioning System

 

Heating System

Electrical System

Plumbing System

Plumbing Stoppage

Water Heater

Whirlpool Bathtub

Refrigerator

 

Oven / Range / Stove

Cooktop

Dishwasher

Built-In Microwave

Garbage Disposal

Clothes Washer

 

Clothes Dryer

 

Ductwork

Garage Door Opener

Ceiling and Exhaust Fans

Contract & Price

Advanced’s two service plans are about averagely priced when compared to the home warranty industry as a whole. However, when you factor in the fact that the company will give you the first month free if you pay annually, the price is slightly lower than usual. The company provides an online quote and a sample contract that is easily available online, not to mention clear to understand. 

Claims & Service

Advanced Home Warranty offers 24/7 support and dedicated, unique service representatives for each account. The service fee is about average for home warranty companies as well as the waiting period. However, the company reserves the right to demand service records, which is always problematic. Furthermore, customers can only use in-network contractors. When viewed in comparison to other, more favorably viewed home warranty providers; Advanced’s claim service may not be the smoothest.

Advanced Home Warranty Reputation

As Advanced Home Warranty is a relatively new company, there is virtually nothing in terms of customer reviews or third-party evaluations. The company is also not rated by the BBB or Trustpilot. This makes it very difficult in terms of evaluating Advanced Home Warranty at this time. Customers should be aware, however, that most home warranty providers garner more negative reviews than positive as it is the nature of the industry.

As always, we recommend you scrutinize the contract exclusions and limitations thoroughly, compare them against the appliances and systems you currently have, and make a list to discuss concerns with the salesperson. If the salesperson is not attentive and rushes you to buy, it is a good indication of the kind of company you are dealing with. 

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