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Renaissance Dental Insurance Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
25 Customer Comments & Reviews - see all comments
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Renaissance Dental, part of the Renaissance Family of Companies, is a dental insurance provider with over 55 years of experience in the industry. The company, founded in 1957 and headquartered in Indianapolis, Indiana, has 300,000 access points across the nation and offers fully-insured dental plans with two levels of coverage for groups of all sizes.

Renaissance Dental Review

Renaissance Dental offers flexible and specialized dental insurance coverage for individuals, families, and groups. It is the flagship product of Renaissance Life & Health Insurance Company of America and Renaissance Health Insurance Company of New York.

What's included with Renaissance Dental Plans?

Renaissance Dental offers a choice of three plans. Renaissance Dental Plans I and III cover a wide range of preventive, palliative, and curative dental procedures, from cleanings to fillings to root canal surgery. Both Plans I and III feature very low deductibles—$0 and $50 respectively. Depending on whether you visit an in-network or out-of-network dentist, Plan I can reimburse you as much as 100% for preventive care (in-network.) Plan III reimburses 90% for in-network preventive care. With both Plans I and III, complex procedures like oral surgery and prosthodontics are reimbursed at 50%. However, both plans enforce a 12-month waiting period before you can draw on your benefits for more serious services. So as you consider your options, note that you will have to pay into your plan for a year before you can get coverage for these treatments. As with many dental policies, Renaissance isn't a get-fixed-quick strategy if you're already in need of major dental work.

Renaissance's Progressive plan has a low $50 deductible and covers preventive treatment at the 100% reimbursement level. Other treatments are covered at a lower reimbursement rate, which is also lower than the rate offered by Plans I and III. The Progressive plan is designed to be a low-cost alternative and may be a good choice for people who enjoy solid dental health. In addition, if you subscribe to the Progressive Plan, it reimburses at a progressively higher rate in years two and three of coverage—hence, its name. That's a novel approach that the company believes encourages customers to maintain their dental health with preventive treatment. The one caveat that may deter customers from choosing this plan is that it restricts you to seeing in-network providers. But you have some 300,000 in-network providers to choose from.

One thing to keep in mind concerning in-network and out-of-network providers under a Renaissance plan is this. If you visit a dentist that participates in the Renaissance PPO network, you will never have to pay charges that exceed the negotiated rates for covered services (also known as balance billing). However, if you go to an out-of-network dentist, you will be responsible for the difference between Renaissance Dental’s allowed amount and the amount charged by the non-participating dentist. That amount may exceed the allowable amount under Renaissance's schedule of fees.  

Benefits of choosing a Renaissance PPO in-network dentist:

  • Lower out-of-pocket expenses.
  • No paperwork. Your dentist will fill out all forms and file claims for you.
  • You’re responsible only for your deductible and/or co-insurance charges.
  • You will not have to pay charges that exceed the negotiated rates for covered services (balance billing).

How much does Renaissance Dental coverage cost?

You can request a policy quote for Plans I and III on the Renaissance website by entering your birthdate and zip code. Currently, the site is not providing quotes for the Progressive plan but we expect that's an oversight on the company's part that will be corrected soon. Our sample quote request for the company's mid-priced product Plan III for a 25-year old customer living in Orange County, CA returned a premium cost of $44.88 a month. As you weigh the value of purchasing a Renaissance plan, bear in mind that Renaissance plans come with low annual limits, ranging from $1,000 to $1,600 depending on which plan you select. The cost of treating many dental problems can easily exceed policy limits.

 

Premiums

Your dental insurance premiums will vary depending on your location, age, the plan you select and the number of family members you choose to cover with Renaissance.

 

Fine print

There is a one-time, non-refundable, $35 set up fee charged with the first month’s premium. Rates also include $1.00 per month for membership in the World Travelers of America, Inc. (WTA), and a $4.00 monthly billing fee. Membership in World Travelers of America, Inc. is required to enroll in this plan. Should you decide to enroll in this dental plan, you will be prompted during the enrollment process to confirm your acceptance of both the membership in WTA and the non-refundable setup charge.

Annual Maximum

Renaissance Plan I limits annual coverage to $1,600. Plan III limits annual coverage to $1,000. These limits are for the first year only and increase in years two and three for customers who continue to pay their premiums. If you don't anticipate needing a lot of dental work, these coverage limits may be perfectly adequate for your needs. If you need serious work in your first year on a plan, such as a root canal and crown, your coverage may quickly be exhausted, though.

Treatments Covered and Reimbursement

All Renaissance plans cover preventive, minor, and major services. These include oral surgery, periodontic, endodonic, and prosthodontic treatment. TMJ treatment is also a covered service. Coverage for preventive services is 100% for all plans, including the low-cost Progressive plan. Renaissance has a somewhat confusing reimbursement structure, with co-pay percentages that vary by type of treatment—and by plan—so spend a little time studying those details to fully understand what you're getting for your policy premiums. 

Summary

Renaissance Dental offers an extensive network of dental providers and modest premiums. The company's Progressive plan is innovative and is extremely affordable. Renaissance is a great choice for people who can bank on their teeth being pretty healthy.  


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25 Customer Comments & Reviews

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Kamal N
8/4/2020
Buyer beware Buyer beware. This company has never honored a claim. I selected them from the Exchange. They were the most expensive but I chose them because I thought it provided the best coverage. I used to have Blue Cross. I made a terrible mistake going with Renaissance. They did not even pay for teeth cleaning and everytime I called them, I would have to waite 1.5 hurs before someone picks up. If I did not know any better I would think this company is a scam. BlueCross is the best for dental.


leannanelson18
3/5/2020
Make sure you get an email verification for cancellation. They will bill you and keep billing you even after you call and then want to collect. It is really not worth it getting these guys. The coverage is so limited if you need real dental work also.


M
Mildred K
11/19/2019
Can 't get help with increasing coverage, been on the phone today for over 2 hours, transferred many times. Apparently Renaissance doesn't value their customers


Tony C
5/22/2019
I was just told that i no longer have ANY dental insurance by Renaissance because I reached my maximum of $1,000. So now ANYTHING I get done, INCLUDING cleaning is not covered for the remainder of benefit period. HORRIBLE!!! I strongly recommend that you DO NOT use Renaissance dental insurance company. I was MIS-INFORMED when I enrolled and will definitely not re-enroll with them.


C
Carly
5/5/2019
ONLY dentist I could go to under this plan is Aspen Dental........a company run and operated by the most unethical crooks in the business. Would have been less money out of my pocket had I just gone to my own dentist and paid cash for the only thing I really needed which was a basic cleaning. I'm talking THOUSANDS less. Renessaince if you are an ethical company you need to offer more choices.......or are you somehow a part of Aspen?


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Paul P
4/22/2019
I found that this company will not always live up to agreed to items that will cost them any extra money so male sure you have anything you have talked about recorded and well documented. Paul Pike


G
G.B
12/14/2018
By accident I had 2 insurances. Nobody informed me. You don't get any information from these people. As long as they get their payments they don't seem to care. When I discovered and wanted to cancel one of them it took me several tries to have that done. Then, after several months they cancelled my one insurance and quickly reinstated it without my knowledge. Got a bill from the dentist - that's how I found out. Called and was told that I was covered during the actual procedure. The dentist got the information that I was not. Filed claim again - no result. The dentist sent me a new bill. I no longer have this insurance and never again will. Changed bank and they can no longer... Read More


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James F
5/22/2018
Absolutely awful. Told my dentist they would cover preventive care x-ray at 100% but they only covered 20% and I found out a year later. Worse company ever.


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Shelly M
4/17/2018
My bridge broke at the gum line within their 5 year rule. I had to get the roots extracted and dental implants. Although necessary, I was missing my canine tooth and back, Renaissance would not pay for any of the procedure. My rates go up every year. Customer Service Manager is awful. Nobody will work with me. My dentist office sent in the appeal as requested, but still no coverage.


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Casey
3/20/2018
Renaissance Dental Insurance review VERY POOR CUSTOMER SERVICE. I REQUESTED A LETTER STATING MY PAYMENT AMOUNT AND LENGTH OF POLICY ( WHICH THEY HAVE GIVEN ME IN PAST YEARS). MONIQUE, A TEAM LEADER AT EXT. 73501 SAID THEY COULDN'T DO THAT BUT WOULD INVESTIGATE IT MORE AND GET BACK TO ME IN 24 HOURS, SHE DIDN'T GET BACK TO ME. I NEED THIS LETTER IN ORDER TO GET REEMBURSED FROM MY EMPLOYEER. I HAVE NEVER HAD A PROBLEM IN THE PAST OBTAINING THIS LETTER FROM ANY OTHER MEDICAL PROFESSIONAL!!! THIS IS VERY POOR CUSTOMER SERVICE, IF I COULD GIVE THEM A ZERO I WOULD!!! Other Top Rated Dental Insurance Companies Renaissance Dental Insurance review VERY POOR CUSTOMER SERVICE. I... Read More



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