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Humana Dental Insurance Review


ConsumersAdvocate.org Rating: 4.7 / 5 (Excellent)
98 Customer Comments & Reviews - see all comments
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Humana is a health insurance company founded in Louisville Kentucky in 1961. It offers individual health and life insurance plans, as well as military healthcare services and wellness programs to over 13 million customers nationwide. The company has received several awards and recognitions for their products and business practices of workplace inclusion, diversity, and equality.

Humana Dental Insurance Review

Humana is one of the country's largest providers of dental insurance. They provide dental insurance for individuals, groups and employers. There are no pre-certification requirements and a co-payment option is offered. 

What's included with Humana Dental?

HumanaOne Dental Preventive Plus

This dental PPO plan offers low deductibles, no copayments, and provides 100% coverage for many preventive procedures. This plan does not require a dentist selection.

HumanaOne Dental Value plan (C550 and HI215)

These dental prepaid plans have low copayments for many dental procedures and no waiting periods. Both plans require you to select a primary dentist.

HumanaOne Loyalty Plus Plan

This dental plan rewards members for loyalty by increasing benefits from years one to three, with increasing coverage on services like routine exams, root canals and crowns, a one-time deductible for as long as you are on the plan, and no copayments or waiting periods. You can go to the dentist you prefer with the comfort of knowing this plan pays the same percentage of the cost no matter which dentist you visit.

HumanaOne Simple Choice Plan

This dental plan is simple to understand with fixed costs for services and no deductibles. You are not required to select a dentist for enrollment, and you have the choice of the general dentist you prefer from over 170,000 providers in the HumanaOne Dental Simple Choice network.

Plan Reviewed

HumanaOne Dental Preventive Plus

How much does it save you?

preventive 100% in network, 70% out-of-network

basic 50% in network, 30% out-of-network

Premiums

One-Time Enrollment Fee (Non-Refundable) $35.00
Monthly Plan Fee (1 Person) $21.24
Admin. Fee (waived if you pay yearly) $1.00
Monthly Association Fee (PBA) $0.70

Annual Maximum

$1000 excludes discounts

Treatments Covered and Reimbursements

Preventive services 100% no deductible 
Basic services 50% after deductible
Discounts of major services only through network dentists.

 

Fine Print

Start date will be the first of the month following the month you enrolled.

Average costs the patient will pay per procedure with an in-network provider are based on averages across Atlanta, Chicago, Dallas, Phoenix, and Pittsburgh.

General anesthesia, implants, and/or cosmetic dentistry are not discounted services.

 

Summary

Human Dental offers great plans at very competitive prices. However, major savings are only available through their network. 

 

 

 

 

 

 

 

 

 

 


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98 Customer Comments & Reviews

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Heather C
9/21/2016
Is this real life? HOW does this make sense? Nothing but problems...Check to make sure my dentist accepts Humana, yes. They *had* such great reviews which I should have checked consumers advocate first, as Humana has either gone downhill or those reviews were paid for. Except NO. I have been now to 4 different dentists on Humana's list of approved dentists, checked in advance...with each one I'm not even covered for a cleaning. So...I pay $57 a month for absolutely nothing, stuck in a one year contract and just went back to my regular dentist and paid out of pocket. Humana's login doesn't work half the time and when you switch online to automatic payments, it doesn't work. Not that Humana... Read More


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lisha r
9/2/2016
I work in a dental office. It took us over a year to become a network provider with Humana. They gave us the run-a-round. We submitted our paper work 8 times and then after we finally got credentialed, we learn after 3 months they THEY got our tax ID number wrong which meant we STILL weren't getting paid what we were supposed to. After numerous phone calls, and arguing with numerous different ones that WE didn't give the wrong info, that it was on THEIR end, we STILL can't get anything resolved. and God forbid that you try to get thru to anyone, because that's a job in itself. I deal with insurance companies all day and I have to say that Humana is by far the absolute WORST insurance... Read More


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Craig S
8/26/2016
Borderline fraudulent insurance that hides their coverage and will stick you with the bill.


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Michael S
8/17/2016
Humana One Dental insurance is garbage. Customer service is garbage, and their coverage is garbage. They claim to cover a long list of certain dental procedures but they don't even cover a deep cleaning of your teeth. Basically, if you need any dental work aside from just a regular cleaning, steer clear from this Humana crap.


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B G
8/16/2016
Borderline fraud. The prices listed on the HI215 plan for the SPECIALTY procedures only apply if the procedure is completed by a GENERAL dentist. Most general dentists do not perform specialty procedures. If you go to a specialist, then you get up to a 25% discount on services. For example, I needed crown lengthening. The fee schedule said $35 for the consultation and $220 for the procedure. Called 3 periodontists. All said the fee schedule does not apply to them, although the Humana website lists them as in-network providers on the HI215 plan. Actual costs: $100 for consultation and >$900 for the procedure. Called Humana and Humana confirms that no specialists honor the prices... Read More


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Susan W
8/12/2016
So disappointed with Humana Dental - Comp Benefits. My mom purchased the loyalty plus. I have documentation of payment of 20% on crowns, etc. When it was submitted, they refused payment. I've called them numerous times without any return calls or resolution.


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Mary E
1/5/2016
I had a dental emergency over the holidays. Of the two service providers in my area, one was closed over the Christmas/New Years timeframe and the other provider had closed permanently. When they returned from holiday, they did see me first thing and were very polite but referred me to an oral surgeon who was not covered in the plan. In addition, when I tried to schedule routine cleanings, there was always a 6 to 8 week wait. I would not recommend Humana.


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Hala A
12/19/2015
Says that there is no waiting period. That is not true there is a waiting period of 6 months but they want you to go through the whole thing before they tell you that.



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