Humana Dental Insurance Review

Rating: 9.5 / 10 (Excellent)
33 Customer Comments & Reviews - see all comments
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Humana is a health insurance company founded in Louisville Kentucky in 1961. It offers individual health and life insurance plans, as well as military healthcare services and wellness programs to over 13 million customers nationwide. The company has received several awards and recognitions for their products and business practices of workplace inclusion, diversity, and equality.

Humana Dental Insurance Review

Humana is one of the country's largest providers of dental insurance. They provide dental insurance for individuals, groups and employers. There are no pre-certification requirements and a co-payment option is offered. 

What's included with Humana Dental?

HumanaOne Dental Preventive Plus

This dental PPO plan offers low deductibles, no copayments, and provides 100% coverage for many preventive procedures. This plan does not require a dentist selection.

HumanaOne Dental Value plan (C550 and HI215)

These dental prepaid plans have low copayments for many dental procedures and no waiting periods. Both plans require you to select a primary dentist.

HumanaOne Loyalty Plus Plan

This dental plan rewards members for loyalty by increasing benefits from years one to three, with increasing coverage on services like routine exams, root canals and crowns, a one-time deductible for as long as you are on the plan, and no copayments or waiting periods. You can go to the dentist you prefer with the comfort of knowing this plan pays the same percentage of the cost no matter which dentist you visit.

HumanaOne Simple Choice Plan

This dental plan is simple to understand with fixed costs for services and no deductibles. You are not required to select a dentist for enrollment, and you have the choice of the general dentist you prefer from over 170,000 providers in the HumanaOne Dental Simple Choice network.

Plan Reviewed

HumanaOne Dental Preventive Plus

How much does it save you?

preventive 100% in network, 70% out-of-network

basic 50% in network, 30% out-of-network


One-Time Enrollment Fee (Non-Refundable) $35.00
Monthly Plan Fee (1 Person) $21.24
Admin. Fee (waived if you pay yearly) $1.00
Monthly Association Fee (PBA) $0.70

Annual Maximum

$1000 excludes discounts

Treatments Covered and Reimbursements

Preventive services 100% no deductible 
Basic services 50% after deductible
Discounts of major services only through network dentists.


Fine Print

Start date will be the first of the month following the month you enrolled.

Average costs the patient will pay per procedure with an in-network provider are based on averages across Atlanta, Chicago, Dallas, Phoenix, and Pittsburgh.

General anesthesia, implants, and/or cosmetic dentistry are not discounted services.



Human Dental offers great plans at very competitive prices. However, major savings are only available through their network. 











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33 Customer Comments & Reviews

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Alex J
Atlanta, Georgia
I have dental insurance with humana. I got it through via benefits. I still have not received my insurance card. I have called you 2 times about it. You promised to send it to me both times. Both times you only sent me info about my insurance, but no insurance card. I have received my card with everyone else but you. I am about to cancel my insurance with you and go with someone else. I am tired of this unnessary run around that you are putting me through. Why do you promise to send me my card 2 times, but for some reason, you fail to do somethin so simple? Very mad and upset, ALEX BEATTY

Miami, Florida
************************HUMANA SCAM SAVING DENTAL PLAN********************************************* If you check the list of doctors on the web, you will see a list that is not up to date, call the place and they say the doctor does not work anymore. If you call the customer service to get the updated list , they will tell you that there is no list¡¡¡. How it works ... You must venture to go to a site to see if they give or not the discount You pay for a lottery ticket not for a service, if you are lucky you get the discount....good.... if not..... you will pay 100% of the dental service. Aks for your money......sorry the enroll is not refundable¡¡¡

Donna K
Miami, Florida
If I could go below zero for a review I would. I've had a claim since November 2017 for a bridge they still are not paying. I got a bridge over 20 years ago, it came out. My new dentist, in a new state did extra work to prepare the teeth and get a replacement bridge. 1st I'm told of a missing tooth clause, then I'm told I'm to old for the procedure (55 yrs) then I'm told more exasperating ridiculous excuses over several months. I pay in full out of pocket because the temporary could no longer stay in my mouth after 4 months. Finally after my agent got invoiced with many calls I get the approval for the bridge. Now I am waiting for the check to be sent to my dentist. Yesterday I'm told the... Read More

Ashburn, Virginia
I am so sorry to say my husband and I have had trouble since day one with this company. I paid for insurance for over a year with no way to go to the dentist without paying out of my pocket. They had placed me with a dentist in Largo Florida which is about nine hours away. Just a short commute. Finally got my insurance corrected and now my husband has been going through the same thing since September of last year. I have spoke to five different people over a seven month time frame. Even the dentist office is unclear of what Humana is doing. The dentist office spoke to a representative from Humana and they didn't know what she needed. Needless to say after well over two thousand... Read More

Dallas, Texas
after requesting a pre treatment estimate of benefits on 3 separate occasions from Humana Dental, we still do NOT HAVE A RESPONSE. THEIR CUSTOMER SERVICE IS THE WORST I HAVE EVER DEALT WITH AND DO NOT RECOMMEND THIS COVERAGE TO ANYONE!

Boynton Beach, Florida
I have the Humana dental loyalty plan. It is terrible! I am in my second year and the plan does not automatically switch over to the second year coverage. It is still paying everything under the first year coverage. I was told that this rarely happens so they don’t know how to fix it, but on one of my many calls to their call center a representative admitted to me there is a glitch in their system. This might be happening to a lot of people and they just don’t realize it. Every time I call I go through the same thing. The first time I called about this the representative tried to tell me that I was still in my first year even though I had had the insurance for 14 months. It took awhile for... Read More

Germantown, Wisconsin
My dentist has been fighting payment from Humana on two crowns my husband needed. We keep going in circles! I can't talk to anyone in charge, only people I have a hard time hearing and understanding. I am so angry, why have Humana dental insurance if they aren't going to pay for something very common?! I hope I get to the bottom of this, but with two phone calls for an hour each and no one is going to call me back, I doubt it! Terrible experience!

Fort Lauderdale, Florida
The worst experience ever with Humana Dental insurance. Usually I am not picky, but they selling products that do not exist. On their website to get insurance you have to select primary care doctor PCD. When you select the one you want, that does mean nothing. They will send you ID card without PCD. And when you go to the dentist, the one you selected, when you call insurance they will tell you that you have to go to other doctor PCD to get referral. That is not right , they violate consumer rights giving the fault information. When you call them to find out to refund money, they hang up or transfer to nobody. They did not even refund all... Read More

Ruth B
I have tried several times to find out about my dental coverage. No luck all I get is this is the wrong information, I need to know what I am paying payments monthly for. I need a certificate of types of coverage that I am paying for , Because I really need dental work done. Thank you Ruth Bailes at

Fort Lauderdale, Florida
The worst experience ever with Humana Dental Insurance. Usually I am not picky, but they selling products that do not exist. On their website to get insurance you have to select primary care doctor PCD. When you select the one you want, that does mean nothing. They will send you ID card without PCD. And when you go to see dentist, the one you selected, when you call insurance they tell you that you have to go to see other doctor to get referral. That is not right, they violate customers rights giving the fault information. Please do not buy this insurance if you do not want to have problems with them. I see only bad comments here, but they... Read More

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