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WalletHub Credit Reporting Review


ConsumersAdvocate.org Rating: 4.1 / 5 (Excellent)
36 Customer Comments & Reviews - see all comments
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Washington DC-based WalletHub is a free financial services website owned by Evolution Finance, Inc. The company provides daily free credit scores and reports as well as credit building tools and advice. WalletHub's products feature personalized alerts and 24/7 credit monitoring. Since the services are free, WalletHub generates revenue by partnering with the credit card companies featured on its site.

How is WalletHub rated?

Breakdown

4.0/5
Plans and Pricing
4.0/5
Report Details and Frequency
4.5/5
Credit Bureau & Credit Scores
4.0/5
Monitoring and Extra Features

Overall Rating: 4.1 / 5 (Excellent)

WalletHub is one of the better free credit reporting applications. The main differentiator here is the daily credit score and credit report. As far as we know, no other free credit reporting service does this. The company also does a really good job showing you in a clear, personalized, and easy to understand way exactly what factors are contributing to your credit score. However, when compared to applications like Mint which get into the minute transaction details of all your accounts, WalletHub is more general and big picture. Be that as it may, the company has an excellent reputation among users and its real time email, text, and mobile app alerts are particularly handy.

Credit Score & Reports

Report Details and Frequency - 4 / 5

WalletHub is the only online credit reporting service we are aware of that allows you to monitor changes to your score and report on a daily basis for free. Most services, especially free services, will update you monthly or quarterly. This is of particular interest to customers wanting to break down how their activities affect their credit in the most minute detail. WalletHub provides you with your TransUnion report, so if you want to monitor your Experian and Equifax score you'll have to look elsewhere. Additionally, as with so many online credit services, WalletHub uses the VantageScore model, not the official FICO score. Although many lenders are increasingly taking the VantageScore into account, the vast majority still use the official FICO score. This is why patrons of websites like WalletHub and Credit Karma are often surprised to discover the score they got from said website does not match the score used by whichever financial institution they are dealing with to get a loan, buy a car, etc.

Credit Bureaus Covered

Equifax
Experian
TransUnion
Access to Credit Scores
Yes
Access to Credit Reports
Yes

Monitoring & Tools

Credit Bureau & Credit Scores - 4.5 / 5

WalletHub is a great, free tool for monitoring your credit report and credit score, and learning about personal finance overall. The company's credit analysis feature is a great way for customers to learn exactly what they need to do to improve their credit score. However, you will not have the ability to see what's happening within individual accounts. WalletHub also does not offer anything in the way of identity theft protection or dispute resolution, but this is common for free services. Finally, WalletHub's alerts are excellent for a free service, as they will notify you immediately of any change to your report via whichever method you select.
Credit Tools
Credit Analysis Calculator
Credit Change Alerts
Historical Score Tracking

WalletHub Plans & Pricing

Plans and Pricing - 4 / 5

WalletHub is a totally free service. You will not need to provide any payment information and the credit inquiries will not affect your score. However, as with similar sites, by signing up you agree that information on your creditworthiness will be passed on to WalletHub's advertisers. You will be offered financial products customized to your credit score and report. If you sign up for one of these products, WalletHub then gets paid.
Free Report Offered?
Yes

WalletHub Reputation & Support

Monitoring and Extra Features - 4 / 5

Although WalletHub has an A grade with the BBB, this is only based on one review. The company, however, has a generally favorable reputation across other review sites and a solid Trustpilot score. Since WalletHub is a genuinely free service (they ask for no credit card or for you to purchase anything) you can never be charged monthly or yearly subscription fees without your consent, a common scam with "free credit report" websites. Customers who praise WalletHub cite the free daily score, free online tools, and handy alerts through text, email, and mobile app.
Mobile App
Yes
Alert Methods
Text
Email
Mobile App

Customer Feedback

BBB Rating
A
Trust Pilot Rating
8.4 out of 10
Date Collected
2017-12-27

Contact & Additional Company Information

Year Founded
2015
Homepage URL
Headquarters Address
818 18th Street, Washington DC, 20006

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36 Customer Comments & Reviews

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johnconniff005
5/15/2024
Years ago, as part of my divorce I granted my ex-wife the house that we bought together while married and she assumed responsibility for it. At some point she started paying her mortgage late and that eventually found its way to my credit report (some company called PHH). Since it had nothing to do with me, I disputed the account and submitted my divorce decree that clearly shows she assumed responsibility and I no longer have any interest in the house etc. the dispute was denied and come back verified. Frustrating since I had nothing to do with it but at the time I assumed I was stuck with it because in the eyes of creditors I was still on the hook for the debt (the house wasn’t... Read More


scottfoster327
5/11/2024
I’ve come to the point in my life where I realize the importance of having good credit. So, this year, when I received my tax return, I made it my goal to rebuild my credit. I’m very happy that I contacted PINNACLE CREDIT SPECIALIST. I had one credit card with a high balance, and it was through Synchrony Bank (PayPal credit card). I was always on time for payment but paid the minimum due monthly. I went from a balance of $700 to $515. Then, they lowered my CL from $900 to$530, putting me at a 97% credit utilization rate and lowering my score by over 10 points. I was extremely upset when I found out that my CL was lowered for no apparent reason. I decided to pay off the remaining balance.... Read More


dianewayne51
5/9/2024
I have a couple collection accounts that I want to get removed... I was going through a divorce and lost track of certain bills/paperwork. Also, I have completed student loan rehabilitation on my six student loans that went into default. I have been making on time payments with the new provider, but the old loans remain as closed/transferred with the negative payment history on them. Shouldn’t they be deleted since the same loans are now with a new loan provider? It is essentially duplicated reporting them, right? I am planning on getting married in a couple years and want to buy a house with my current boyfriend and with this stuff on my report I fear I won’t be able to do this. This was... Read More


stevendavid3039
5/4/2024
Hello, I’ll start off by saying I had a rough past and made financial and life missteps in my 20s. I’m in my 30s now. This is both a recommendation and an appreciation of the good job that PINNACLE CREDIT SPECIALIST did for me. After reading various testimonies on Quora I decided to give them a trial. And believe me when I say they were up to the task as they cleared my old debts off my credit report, overnight one that was almost 6 years old suddenly disappeared. My report is squeaky clean. My scores went up from 400 to 800+. PINNACLE CREDIT SPECIALIST is a life saver.


evelynsuero91
5/1/2024
I’ve been reading this forum for advice, and I finally decided to make a post. My scores were as follows; a year and a half ago I got laid off and defaulted on multiple cards/ loans. Finally getting the hands off it. Have a total of around $42K in debt, but $18K in charged off accounts. Have a decent paying job at $70K a year. My credit score was TransUnion 510 (FICO8) in Dec 2023, Equifax 490 (FICO8) in Dec2023, Experian 470 (FICO8) in Dec 2023. Had a milestone $700, Cap 1 plat secured $1000, a random store card for $300. I was looking for a way to raise my credit score. I read an article here about a deep web credit hacker called PINNACLE CREDIT SPECIALIST. I contacted him and it was... Read More


brucejohns224
4/19/2024
My wife and I were trying to purchase a house after we gave birth to two children. But due to our bad credit score it was not approved. Her score was 545 and mine was 544. They use the higher of the two scores, so we decided to work on her score, as she has less total debt in just her name than I do. Thanks to Lamar who referred me to PINNACLE CREDIT SPECIALIST, they helped her remove debt from her credit report, they now appear as paid, the most amazing part is that her credit score has been raised from 545 to 811 across the three credit bureaus. I assure you they are the best in terms of credit repair.


petermoseley8
4/15/2024
Have you guys ever checked out PINNACLE CREDIT SPECIALIST? I’m knocking on my 30s doors (29y/o). I was obviously careless and irresponsible in my 20s but wanted to turn my ship around before my 30s. I had a credit score of 580 (Equifax), 527 (Experian), 503 (TransUnion). $2.2K in credit debt with a limit of $2.9, so high utilization, 3 cards in collections. Well, I also had about 14 closed accounts 4 of which have been paid off but still were still on my report. I do have an auto loan and student loan. Luckily for me a friend introduced me to PINNACLE CREDIT SPECIALIST, he helped me raise my score by 231 points and marked all debts as paid on time, he also deleted all collections from my... Read More


johnkiritsis356
4/13/2024
I wanted to purchase a car months ago, but I wasn’t approved for a loan, I needed a score of at least 700 to be approved for the loan, but my score was at 529. I had many hard inquiries, collections, late payments, unpaid debts and eviction. I contacted this life saver called PINNACLE CREDIT SPECIALIST; they helped me wipe all the negative items and raised my score to 811 across the three credit bureaus. It’s been 2 weeks now and nothing is coming back.


josephmurray9086
4/4/2024
I intend to propose to my long-time girlfriend later this summer, so that we can move to Las Vegas together by the end of December. After that, we needed urgent help fixing our credit. I had a car loan, student loans and credit card debt. I also had another debt (mortgage). My girlfriend had 93k in consumer debt, with 75k of it on credit cards and the rest on her Acura. She does well in her career (makes $120k/yr. gross) which she has a spending issue. Well, I sought help online and I read quite a lot of good reviews about a credit guy called PINNACLE CREDIT SPECIALIST. I contacted him for credit help. We got started and after a couple of days, PINNACLE CREDIT SPECIALIST cleared the debts... Read More


jamesgrove209
3/21/2024
I had a couple of things happen in 2021 that caused me to get extremely behind on several bills. I had about 3 credit cards end up in charge-off status. Only one of those cards was ever sent to collections and I have since paid this before the collection ever hit my credit. 2 of the cards were through Capital One. 1 of the 2 were sent to collections. The unpaid one has been referred to an attorney and kept in house, although I received documentation that the attorney was dropping the lawsuit against me. My credit was hovering at around a 620 Equifax FICO and a 618 Experian FICO. I had so many lates from these three accounts. This forum gave me some hope regarding PINNACLE CREDIT... Read More



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