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Identity Guard® Credit Reporting Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
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Identity Guard® is a product offered by Intersections, Inc. that provides a full suite of identity protection tools, including credit reporting services. The company uses IBM® Watson™ artificial intelligence to monitor customers' online behavior and help detect anomalies that might indicate identity theft.
 
VISIT SITE
Call: (866) 897-3050

How is Identity Guard rated?

Breakdown

3.5/5
Plans and Pricing
4.5/5
Report Details and Frequency
5.0/5
Credit Bureau & Credit Scores
5.0/5
Monitoring and Extra Features

Overall Rating: 4.5 / 5 (Excellent)

Identity Guard focuses on preventing and addressing identity theft. Though credit reporting is one component of their service, their unique perspective makes Identity Guard different from other credit reporting companies that look more closely at what people can do to improve their credit scores. The company takes a sophisticated, integrated approach to its work and has a good reputation because of it.

Credit Score & Reports

Report Details and Frequency - 4.5 / 5

Consumers receive a monthly credit score* with the Total and Premier plans. The premier plan also includes an annual 3-bureau credit report. The company has a useful mobile phone app that allows consumers to check their credit information on the go.

Credit Bureaus Covered

Equifax
Experian
TransUnion
Credit Report Frequency
Monthly
Access to Credit Reports
Yes

Monitoring & Tools

Credit Bureau & Credit Scores - 5 / 5

Like nearly all credit reporting firms, Identity Guard monitors credit reports for changes. However, it also monitors a number of other markers that can suggest fraudulent activity which could affect their customers' credit reports. These markers include new credit applications, the use of customers' Social Security numbers, “Dark Web” sales of identifying information, and certain public records.
Credit Tools
Credit Change Alerts
Social Media Insights
Security & Protection
Identity Theft Monitoring
Identity Theft Insurance
Identity Restoration Support
Lost Wallet Protection
Identity Theft Insurance Limit
$1,000,000

Identity Guard Plans & Pricing

Plans and Pricing - 3.5 / 5

The company's plans range from $15.99 per month to $19.99 per month, which at the low end is squarely in line with industry norms. These prices include identity theft coverage and other credit reporting and identity theft benefits, making them a very attractive package. However, the company does not offer a free trial or free report, which puts it at a competitive disadvantage. It does offer a $1 for 7-day trial.
30-day Trial Available?
No
Free Report Offered?
No
Monthly Price
Starting at $15.99

Identity Guard Reputation & Support

Monitoring and Extra Features - 5 / 5

Identity Guard is accredited by the BBB and enjoys an A+ rating. It is also well rated on TrustPilot. Unlike some of its competitors, its website identifies its corporate owner – Intersections Inc. dba Aura - which is an indicator of confidence and transparency.
Mobile App
Yes
Alert Methods
Text
Email
Mobile App

Customer Feedback

BBB Rating
A+
Trust Pilot Rating
4.1 out of 10

Contact & Additional Company Information

Year Founded
1995
Homepage URL
https://www.identityguard.com
Company Phone
(877) 505-7054
Headquarters Address
Network Drive, 3rd Floor, Burlington, MA, 01803
Mailing Address
15 Network Drive, 3rd Floor, Burlington, MA, 01803

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Top Rated
Our Partner
  • 3 Credit reports & $1M Identity Theft insurance**
  • Helped protect more than 47 million identities
  • Monthly Credit Score* updates
  • A+ BBB rating
  • What matters most is how a company helps you when your identity is stolen
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