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State Farm Car Insurance Review
24 Customer Comments & Reviews - see all comments
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Founded in 1922 and headquartered in Bloomington, Illinois, State Farm Mutual Automobile company is the largest commercial and private auto insurer by market share in the United States.
Since its inception, the company has expanded to provide more than 100 products over five different business branches, including banking and financial services in the U.S. and Canada.
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My experience with State Farm has been very negative. I would never recommend their insurance for the following reason: Over four months ago, one of their insured was involved in a hit and run that resulted in catastrophic damage to our vehicle. The vehicle was a total loss and we paid out of pocket for a rental for one week. During this time, the detective was able to identify the driver and State Farm accepted liability. While we were able to obtain payout for the vehicle through our insurance team's subrogation department, we are still waiting for State Farm to reimburse the rental. Their customer service first lost the receipt sent four months ago directly from our insurance... Read More
6 People found this helpful.
I don't understand how this company is rated so highly. It is complete BS. I was in a motorcycle accident and it was bear to get State Farm to process my paper work. I had to resubmit it multiple time. I am also trying to move my mutual fund in out of state fame because the front end fees they charge are ridiculous and it is a pain to say the least. I have had my paper work rejected 3 time with no notification and zero help to get the correct forms in. In fact every time I have been made to resubmit the forms, I ask if everything is in order and Stat Farm tells me yes. Come to find out an few days later it is not. Also, the people are rude at the call centers.
4 People found this helpful.
I have been with State Farm for 35 years. An elderly man totaled my car. It was totaled because the frame was bent. He had cut rate insurance so I switched to my insurance. State Farm has been horrible, even though they will not have to pay a penny. I am a retired life insurance actuary. I did not accept any money and filed with the insurance commissioner. I am fortunate because I was able to cash purchase another car and I wasn't injured. State Farm uses Autosource for vehicle valuation. My car was described as a heavily damaged smoker car. I called all the comps on the report. Some sold for $2,000 more, had 20,000 more miles, or were EXs instead of EX-Ls ($2,000 difference... Read More
2 People found this helpful.
We were customers for many years. Overall, our experience was excellent. Their agents were excellent and very responsive., especially with auto coverage, and with home owners on shingle replacement after two hail events. A year later I had a minor claim (they paid $850) on home owners and without warning the underwriters cancelled our homeowners. I think they should be more upfront about their cancellation policy.
1 People found this helpful.
Stay away from this agency and State Farm. They are useless in all matters. They are especially useless when it comes to problems and issues. If you have a "Payment plan", they will charge you a different amount each month with no explanations whatsoever. When asked for an explanation as to WHY each month's payment number is different, they don't provide an answer other than they will look into it. They never do and they never get back to you. This agency and State Farm has now caused me to lose 10 days of work, and has forced my son to miss 10 days of school because of their incompetence. They have no clue what they are doing, and they will cause you many hours of problems. I thought... Read More
1 People found this helpful.
State Farm is absolute Garbage! Make sure you check your motorcycle that you have Medical coverage, because they told me they don't even offer it after I got in a motorcycle accident, which is BS. The other coverages values for home is significantly less than other in the same market, BEWARE.
1 People found this helpful.
I have been with State Farm for 41 years. I had Calvin Unfred in Maryland and when my wife and I moved to Dallastown PA. we had Dee Forney and Dee retired and Rick Bair took over the office. After my first interaction and dealing with Rick Bair over a possible Homeowners claim an integrity issue occurred. My wife and I were going to leave State Farm, but decided to go with another State Farm agent.
1 People found this helpful.
Worst company ever if you have a claim for homeowners. I have no idea how this website gives them a high rating in that area. Consumers need to look at the many other sites that give them bad ratings.
1 People found this helpful.
State Farm Insurance is awesomeHank in Buda Texas has an awesome team They're always friendly with great customer service Greet you with a smile Allison a team member is one awesome Team member is always there to Assist me in whatever my questions may be or whatever I need for my policy she is friendly always with a great attitude with great customer service.
1 People found this helpful.
Yes ! They are horrible on paying claims . On a 2021 vehicle they want the body man to rig it up and put used parts on to save them money . Also they try to make you use a body shop in their network.
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Top Rated
- Best for Competitive Rates
- Discounts are available for over 850+ organizations & alumni associations
- Obtain your quote online today - It's fast, easy & free!
- 24/7/365 customer service