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Nationwide Pet Insurance Review

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Nationwide is a Fortune 100 company with unparalleled financial stability and claims-paying ability that has recently ventured into the pet insurance marketplace.

The company stands out because they offer expanded coverage beyond just cats and dogs, as well as wellness plans that cover things like checkups and vaccinations.

How is Nationwide rated?

Breakdown

5.0/5
Coverage
3.0/5
Cost
4.0/5
Extras

Overall Rating: 4.3 / 5 (Excellent)

Nationwide's Whole Pet with Wellness Plan is one of the most comprehensive on the market, and it will, as a result, cost you more than most standard pet insurance plans.

Nationwide is one of the few pet insurance providers that will extend coverage beyond dogs and cats, covering birds and all manner of other pets.

Truly unlimited coverage, however, is only offered if you choose the top tier plan.

Be aware that all plans besides Whole Pet with Wellness operate on a benefit schedule.

Nationwide Coverage

Coverage - 5 / 5

Nationwide's Whole Pet with Wellness plan is a great option for a complete pet insurance plan.

In addition to the normal accident and illness coverage, it also provides for yearly physical exams, vaccinations, and flea/heartworm prevention. It is, however, on the pricey side as a result. Its Major Medical plan is more in line cost and coverage-wise with the standard accident and illness plans offered by most companies.

You can also purchase the wellness plan on it's own, and it is relatively inexpensive. Finally, Nationwide recently released a more inexpensive Whole Pet plan without the wellness component.

This plan has many of the same characteristics of Whole Pet with Wellness, operates on a percentage reimbursement basis, but is subject to different annual caps.

It is interesting to note that Nationwide is the only company we are aware of that extends pet insurance beyond cats and dogs.

The company will cover most birds and a wide range of exotic pets.
Pets Covered
Dogs
Cats
Birds
Exotic Animals
Coverage Types
Medical
Wellness
Vet Selection
Unrestricted
Out-of-State Coverage
Yes
Commercial Pets Covered

Medical Conditions Covered

  • Accidental
  • Illness
  • Hereditary
  • Congenital
  • Cancer
  • Chronic
  • Accidental Dental
  • Dental Illness

Medical Treatments Covered

  • Diagnostic Testing
  • Surgery
  • Hospitalization
  • Prescription Medications
  • Emergency Care
  • Specialty Care
  • Alternative Care
  • Behavioral Therapy

Benefit Limits

Benefit Limits - 5 / 5

Both Nationwide models -- Whole Pet with 90% reimbursement, and all other plans with a benefit schedule -- offer unlimited annual maximums. The new Whole Pet plan without wellness, though, is subject to a $10,000 annual cap.

Additionally, you must remember that any plan but the Whole Pets are going to limit you by condition or procedure.

So even though technically there is no limit to the dollar amount they will spend on your pet in a year in total, there are limits on a condition and service basis with the lower two plans.
Benefit Limit Types
Unlimited

Reimbursement & Deductibles

Reimbursement - 5 / 5

Nationwide's top tier Whole Pet with Wellness, as well as the new Whole Pet (alone) plan, both reimburse 90% of the total vet bill.

However, Major Medical and Pet Wellness reimburse according to a benefits schedule.

These schedules cap payouts by condition or service. If you are going with one of these plans we suggest you scrutinize your policy carefully before purchase, as your pet's breed may be susceptible to certain conditions with low coverage limits in the plan.

Benefits schedules, and no choice in customizing the reimbursement percentage in the top tier plan, limit the flexibility of Nationwide's offerings.
Reimbursement Model
Actual Cost
Benefit Schedule
Minimum Percent Reimbursement
90%
Maximum Percent Reimbursement
90%

Deductibles - 5 / 5

Nationwide Whole Pet with Wellness offers one annual deductible of $100.

This is in some ways good because it is so low. But you will not have the flexibility of choosing higher deductibles should you want a lower monthly premium or should it somehow fit your needs in other ways.

Most of our top companies offer customizable deductibles.

The new Whole Pet without the wellness component, as well as the Major Medical plan, both have annual deductibles set at $250.
Deductible Type
Annual
Minimum Deductible Offered
$100
Maximum Deductible Offered
$250

Pricing: How much does Nationwide cost?

Cost - 3 / 5

Nationwide's plans are comprehensive, but you are going to pay the price. Their monthly premiums are a little on the high end as opposed to our other companies.

Starting Monthly Premiums

Dog: Sample Monthly Premium, 1 year old male Golden Retriever in zip code 92683
$34.25
Cat: Sample Monthly Premium, 1 year old male American Shorthair in zip code 92683
$18.84
Rate Details: Annual Deductible: $250, Benefits Cap: Annual & Unlimited, Reimbursement Model: Benefits Schedule
Available Discounts: 5% discount on current Nationwide member

Enrollment & Waiting Periods

Enrollment - 3 / 5

Like our other companies, Nationwide will enroll pets starting at 6 weeks. Unlike our other companies, Nationwide has a relatively lower age restriction with older pets at 10 years.

However, if the pet is enrolled before age 10, and the policy never lapses, they will be covered for the duration of their lives.

Waiting periods are industry standard at 14 days, although Wellness starts 24 hours after approval.
Min Enrollment Age
6 weeks
Max Enrollment Age
10 years
Accident Waiting Period
14 days
Illnesses Waiting Period
14 days
Free Look Period
10 days

Claims & Service

Extras - 4 / 5

Nationwide's claims procedure is standard for the pet insurance industry.

Like other companies, you must first pay the vet directly, download Nationwide's claim form, and submit the form with all paid invoices. You can submit via mail, fax or email.
Advertised Response Time
14 days
Claim Form
Mail
Email
Fax

Contact & Additional Information

Homepage URL
Headquarters Address
One Nationwide Plaza, Columbus, OH, 43215
Mailing Address
P.O. Box 2344, Brea, CA, 92822
Year Founded
1981

What We’re Hearing From Our Readers
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Customer Comments

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A
Adrianne

5/11/2017
I'm very pleased with the service. Submitting claims is easy and their response is so quick! Anytime I had to call, the agents were very friendly, patient and helpful. I would recommend this insurance to anyone!
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Emily B

5/11/2017
I love having pet insurance through Nationwide! I have always been pleased with the quickness in nationwide'S ability to process a claim, and that I don't have to jump through hoops to send the claim and get it paid. I highly recommend getting insurance through nationwide for your peace of mind and money back in your wallet!
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T
Teeta76

5/11/2017
I had to take my 4 month old puppy to the vet because he had become sick. He received treatment and fully recovered, however the bill for the vet services was expensive. VPI coverd 90% of the entire bill!!! It feels so good to know that our puppy can be so well taken care of and it will be covered.
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Jeremy P

5/11/2017
Ihad a wonderful experience with Nationwide Pet Insurance thus far. I emailed them my invoice from my Vet since the Vet doesn't direct bill and I had a check in about 10 days! Since I have a young puppy still, we are going to the vet every four to six weeks for the next couple of months so it is really great to have that speedy turn around time to pay for the next visit. I'm very pleased with Nationwide and highly recommend them.
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K
Kylie

5/11/2017
We have been members since August 2016 with our new rescue bulldog. We've had many vet trips over the last few months due to some illnesses, eating a toy, and check ups. Nationwide has covered everything for us. We couldn't be more happy with a company! No questions asked with our records and statements. We recommend them to everyone we talk to about it.
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C
Carol

5/11/2017
Aspen had a bubble in his right eye. My local vet did not know what it was, so he referred us to an eye specialist. Further diagnosis after a biopsy of the bubble determined it was a cancerous cyst. It was recommended that tests be performed on his lymph nodes & ultrasound/x-Rays of his body. He also had to have his 3rd eyelid removed. Great news from tests & biopsy of his eyelid revealed the cancer did not spread! 😊 Without VPI, I would have incurred the full $3700 Bill, but half was paid by my Major Medical plan. I am relieved I have VPI for help. THANK YOU!
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F
Fritz B

5/10/2017
Extremely quick and efficient claims service. Doing it over VitusVet is great. Wish my own were this efficient.
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J
June W

5/10/2017
I couldn't be more satisfied with your caring attitude. It is always a positive experience to communicate with you. Thank you for your invaluable advice. Thank you.
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Lisa L

5/10/2017
Outstanding Service!
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K
Kristi C

5/10/2017
I can't believe how great Nationwide has been about covering so many vet bills. unfortunately our puppy has had several unforseen health problems but Nationwide has been wonderful and easy to work with. I recommend them to EVERYONE!
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  • No enrollment or administrative fees
  • Accidents, illnesses & emergency care
  • Most claims are processed within 2 days
  • Flexible premium & deductible options