Healthy Paws Pet Insurance Review
3,357 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3357 Customer Comments & Reviews
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I recently had to file my first claim for my cat who had a freak accident and fractured her leg from a fall the week before Thanksgiving and required orthopedic surgery. After submitting my claim, HealthyPaws was prompt in letting me know what medical records they needed and were very helpful when I followed up that they received everything to begin processing my claim. Once I was assured that they had all the information they needed (all documents received by Tuesday of Thanksgiving week), my claim was processed and completed by the end of Friday the same week (remember this is during the holidays??). There was no dancing around or trying to delay the process. My reimbursement check... Read More
My lovely rescue puppy Gunner is a frequent flyer at the vet (food allergies, ear infections, and foreign objects are his favorite LOL). Our recent "episode" required Gunner to undergo emergency surgery to remove "stuff" from his tummy. Healthy Paws reviewed our claim, approved it AND sent a follow up email to check on the lil guy. The processing is fast and if they have a question...no worries cause you will be notified ASAP. I find the coverage to be awesome (we've used it A LOT during this 1st year). The app to submit claims.....FABULOUS. I look forward to our continued relationship with Healthy Paws!!!!
My dog Blaze needed abdominal surgery just before Thanksgiving this year. IT was expensive but thanks to Healthy Paws Insurance I was able to get 90% of the bill paid. HE would not be alive today without Healthy Paws. I highly recommend it for piece of mind. Blaze is doing great now. He is strong and recovering fast. I sincerely am grateful for Healthy Paws generous insurance. We would not be able to afford to keep him without your help!
My husband and I got Healthy Paws Pet Insurance for our dog, Billie, when she was young and healthy. We wondered if it would just be a waste of money, and fretted a bit about another monthly payment, but decided that we never wanted to be in a position where money had to factor into a decision regarding Billie's health care. We are so grateful we made this decision. Just last month Billie had to have surgery to correct a congenital issue. The surgery was recommended to ease her comfort and ensure that the recurring infection she was having didn't become antibiotic resistant (we had already gone through 3 rounds of high powered antibiotics to clear it). It was estimated to cost between... Read More
I can't tell you enough how much I appreciate having Healthy Paws insurance. I've had other insurances on other pets in past years and Healthy Paws is by far the best. They work on a claim in a timely manor and ALWAYS check in on my dog's recovery. I have recommended them to several friends that are thinking of getting a dog and I have recommended them to my vet's office as they are always asking how efficient Healthy Paws processes claims. The ability to choose my own deductible and monthly payment is good for me. They always process my claims quickly. I would not be without this insurance! My dog has had several serious surgeries and I couldn't have taken care of it if it wasn't... Read More
I Love Healthy Paws! My my little Emma came up lame, from a ruptured CCL ligament, Healthy Paws was there. They paid for her $3,000 surgery quickly, and even sent an e-mail to check up on her. Will never go back to not having insurance for my pets.
Healthy paws is the first and now the only insurance company I will ever use for my animals. I have turned many people and friends on to this absolutely essential part of responsible pet ownership. I started with them three years ago with my first frenchie Ollie. After only one month Ollie took a tumble down a few steps in the house and he broke his elbow. Surgery with a specialist was over 4K. I processed the claim and had my check within 10 days. This company is amazing! Sure you have to have your ducks in a row. Have your dog checked by a vet and have the medical records sent but after that it's a breeze to submit claims. I use the app on my iPhone it's as easy as pressing the... Read More
I'm a first time pet-owner and recently adopted two healthy kittens. At 5 months of age one of them began to lose his balance, sometimes crashing to the ground and banging his head in a potentially dangerous way, and the vet discovered a polyp in his inner ear that would require surgery in a distant town. I was shocked, largely because my kitten had seemed healthy, and could hardly have been more worried about my furry baby. Then came the even bigger shock of the $4,000 bill for the surgery, to be paid upfront. Not only was I feeling sick with worry, I was also losing 3 days of work and couldn't help feeling upset and overwhelmed by the expense. I had purchased Healthy Paws pet... Read More
I chose Healthy Paws for my two dogs, a French Bulldog and a Pug, because of their high ratings. When I first chose to have them insured, I did not know much about health insurance. I wan't entirely certain that my dogs would require insurance, however when my baby, the Frenchie began having symptoms of losing weight, regurgitating, and vomiting, I did not second guess whether or not I could afford it. She required a lot of diagnostic testing and medication for her condition and I was able to afford to see a specialist. In the coming weeks, she also began to present symptoms of IVDD. I was devastated however I was able to afford an MRI which ranges in cost from $2,000 - $2,900 and once... Read More
My insurance has been a life saver. Literally. They've paid out over $5,000 between luxating patella surgery and a toxicity ER adventure. Claims have been paid exactly as promised and within days of filing. They have followed up to check on my girl immediately after receiving major claims. Hard to believe such a company exists but grateful they do.
Top Rated
Our Partner
✅ Trusted by More than 620,000 Pet Parents
- Reimburses Up to 90% of Covered Claims
- No Max Annual or Lifetime Payouts
- Backed by Chubb - a Trusted Name in Insurance
- Covers Accidents, Illness, Hereditary Conditions & More
