Healthy Paws Pet Insurance Review
3,345 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3345 Customer Comments & Reviews
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When your pet goes for a sick visit to the vet the office visit is not covered,but medication is covered. I am not happy with this insurance. I have $240 for sick visits not covered.
Tim
Customer Care of Healthy Paws Pet Insurance
Official Response
Customer Care of Healthy Paws Pet Insurance
Debbie - We do our best to be transparent throughout our website, during the enrollment process and in the policy documents available to each client in their online Healthy Paws account regarding the limited exclusions of our policy. Those exclusions are pre-existing conditions, preventative/routine care and the office visit fee. Anyone visiting our website can see this information on our “Benefits, Coverage and Exclusions” page. By making the office visit fee (vet exam, emergency exam, recheck or consultation) part of the pet parent's financial responsibility, it allows us to offer a complete accident and illness plan at an affordable monthly premium. Our policyholders value comprehensive accident/illness coverage and unlimited benefits at reasonable rates, which is why they choose to assume the responsibility of paying for those costs. We're sorry your pet was sick and hope your baby is feeling better!
Lindsay, Jared here. Thank you for your follow up call and for checking in on Bailey. As you may or may not know, Bailey was diagnosed with cancer (Lymphoma) in June of 2016. Since then she's been going through chemotherapy (which she has completed) and has been given the lymphoma vaccine in an effort to help her body fight the cancer should it return. Currently, she is in remission. Her most recent visits to the vets were the result of blood being in her stool. The oncologist ran a series of tests on her to make sure it wasn't the cancer returning. Luckily, it was not lymphoma related. She is now feeling much better with no blood in her stools. On a side note, I wanted to thank you... Read More
Healthy Paws covered my puppy's unexpected knee surgery when she wasn't even one year old. Took photo of Vet's invoice and submitted the claim. Received my check about two weeks later. Good to know my unexpected Vet expenses will be covered by Healthy Paws.
Healthy Paws is the best pet insurance option in the market, hands down. I currently have two French Bulldogs and not only has insurance Proven to be well worth it, Healthy Paws in particular has been the best choice I've made. They have wonderful customer service, claims are processed and paid in a matter of days, and reimbursement is based on the invoice total and not on predetermined values for each veterinary service, as is the case with other companies. Those predetermined values were always far less than my vets were charging, so prior to having coverage with Healthy Paws, my reimbursement was always around 50%, sometimes even less, when I have had policies for 80% or higher. I am... Read More
I want to offer a testimonial to Healthy Paws (HP) pet insurance company. In February of 2016 I rescued Daphne, a 10-year-old toy poodle, from the local “kill shelter”. As a condition for enrollment I took Daphne to our local Veterinarian for a standard “nose-to-toes” physical evaluation. Fortunately, Daphne got a clean bill of health and I went ahead and enrolled her with HP. I had never purchased pet insurance since I am very skeptical of the industry. Statements of benefits that appear too good to be true usually are. But having had several uninsured pets I thought it might be the prudent thing to do so I did my due diligence and investigated several companies before ultimately... Read More
Sly is doing great! Thank you so much for checking up! Thank you so much for all the hard work you guys do! And thank you so much for funding the money directly to the hospital! You guys are so very good at what you do and we appreciate it so much! This is the best insurance any pet owner can have and should have! Thank you again!
Purchasing Healthy Paws Insurance for my Cavalier King Charles Spaniel has been an excellent decision and investment in my dog's health and my peace of mind. I highly recommend any pet owner to purchase insurance at their first opportunity. I did not purchase insurance when my dog was an infant. It was not until my dog was 2 1/2 that I had a problem and that problem cost me about $1,500 out of pocket. I searched for a provider and selected Healthy Paws purchasing the maximum coverage at 90%. It has MORE than paid for itself in the past 2+ years. My dog was diagnosed with anal sac disease to which on 2 different occasions he developed an abscess on his anal glands. One of the two... Read More
Healthy Paws is got to be one of the best pet insurances out here. My dog just had major knee surgery. The communication with heathy paws was more than extraordinary. From the first appointment I had with the vet to the final payment process with the animal hospital. Healthy Paws was there for me! Its highly worth you while to join healthy paws, especially with their easy to use app. I wouldn't want it any other way.
I purchased health insurance for my dog never thinking I would need it. As it turned out I did, and I am so glad I picked Healthy Paws. They are absolutely wonderful to work with. They even called to check on how my dog was doing after her surgery. It showed me that they really care about the well being of our animals and I will stick with them for life.
We have had Healthy Paws for 4 years and only had to use it once (great experience then too) before our Yorkie needed recent surgery. I called up before the surgery to check if I needed to do anything or for pre approval. They were amazing and reassuring during this stressful time and let me know all we needed to do was get our baby taken care of and provide them the invoices. They followed up to see how she was doing. I sent in the invoices and the claim was processed and paid within 2 weeks and then checked in to see how she was doing. Healthy Paws was there before, during and after. Thank You Healthy Paws for all you do!
Top Rated
Our Partner
Rated "Best Choice Overall" by Mashable
- No Maximum Annual or Lifetime Payouts
- No Enrollment or Administrative Fees
- Most Claims are Processed in 2 Days
- Trusted by More than 625,000 Parents
