Healthy Paws Pet Insurance Review
3,221 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
Our Comments Policy | How to Write an Effective Comment
Leave a comment for Healthy Paws Pet Insurance
3221 Customer Comments & Reviews
Loading Reviews ...
Healthy paws is the absolute best!! Recently my precious cat had a $3,000 vet bill due to an emergency. Healthy paws was a lifesaver, they covered everything except the special diet, and doctors fee, and I got my claim completed in less than a week! I had to make decisions for my cats health, and was able to quickly get someone on the phone to help me understand what was covered, I didn’t have to skimp on anything! If there had been a private celebrity cat wing at the animal hospital Healthy Paws probably would have covered it, because they treat my beloved cat like a prince!!! I also really love the personalized follow up emails!
When my 12 year old dog passed on I got another husky, a rescue. He's an absolute joy and only 3 years old. I had insurance for my former dog and was not impressed, but I did a lot of research and signed up for Healthy Paws the day after I got Bernie. Suddenly 3 weeks ago he collapsed. I rushed him to the ER. After life saving surgery and a blood transfusion, he was diagnosed with Hemangiasarcoma, an awful disease, rarely seen in Huskies, and even more rare in young dogs. He is doing remarkably well, and we are doing all we can to give him a happy healthy life.
Healthy Paws covered 90% of the costs, just like they said they would. The paperwork was processed rapidly. I am very impressed.
My dog was recently diagnosed with osteosarcoma. She is only 5 years old and we have been healthy paws customers for the past 4 years. Our dog has been healthy up until now and never required more than routine care. I did not imagine how important pet insurance would be until we had this very serious diagnosis. Healthy Paws has covered all of our dog's treatments and diagnostics (x-rays, biopsy, and amputation surgery) at 90%. It has been the easiest process ever they have been so helpful, even offering to arrange for an upfront payment if we couldn't afford the initial surgery payment. Without their support, our dog literally would not be with us. We are so grateful for their help and... Read More
Incredible Insurance Company. My dog suffered a traumatic fall and herniated 3 discs and bruised her spinal cord. She required a neurologist and MRI. I submitted my claim and received a total check from Healthy Paws, no arguments or delaying tactics from them. The check arrived BEFORE the credit card bills so at no time was I out of pocket for large amounts of money. I only wish that my health insurance company was as honorable. They are by far the best insurance company out there.
I recently had my kitty develop a Urinary obstruction. I learnt from the vets that this was life threatening and a very common thing among young-adult male cats! We love our cat and there was no question that we want to provide him with the best medical care for something this serious. He ended up having to stay in the ER for 24hrs with doctors doing everything to help him get through this. In all this chaos, HealthyPaws was there when I needed them - right from making it as simple as being able to upload my cat's medical records from my phone using an app to reaching out to the vet to get some missing medical record themselves, they took away our tension of worrying about the financial... Read More
i have been with this company for two years now, but i don't understand why it has to be a 32% increase payment per month in my policy this year, last year they increased it 15% and with this previous experiences, they will be increasing my policy until i wont afford it anymore.
they says that is because the cost of veterinary in my area changed, but a can assure you that it didn't increase 32%, it would be crazy for a vet to increase their price 32%.
this company only care about the money for sure
Tim
Customer Care of Healthy Paws Pet Insurance
Official Response
Customer Care of Healthy Paws Pet Insurance
Cesar - We understand that premium increases can be a stress financially and realize that this increase was larger than normal. Our management team works hard to keep our premiums as low as possible while still providing comprehensive coverage. We do our best to be transparent regarding annual premium increases by including this information on the "Frequently Asked Questions" page of our website.
New technology, advancements in veterinary treatments, and overall claim costs are taken into consideration when assessing our rates. We have recently seen a rise in high value claims due to an increase in the availability and cost of veterinary services. During the past year there was an overall increase in the frequency of high-value treatments such as anterior cruciate ligament surgeries, cancer treatments including chemotherapy, and foreign body exploratory surgeries performed by veterinarians. These are some examples of procedures performed during the last 12 months that ranged anywhere from $3,000-$14,000. Rest assured, we will never penalize you with higher rates for making claims. All pet insurance companies, no matter how they market their benefits, will raise rates to keep up with the rapidly rising cost of veterinary care.
Recently we had to take our cat to the vet because she was peeing blood; upon examination and a few x-rays it was determined that she had bladder stones. After discussing all the possible options, we realized the only choice we had was for her to have surgery due to the size of the stones. The total bill for all services was over 3k, but healthy paws made the claim process so seamless that we did not worry about financials one bit... they even worked with our vet office to pay them for the surgery directly, so I did not have to worry about paying a few thousand dollars up front. Do yourself a favor and get healthy paws pet insurance for your furry kids.
I cannot express how thankful I am to have healthypaws pet insurance for my poor 5 month old newfoundland puppy. I have always wanted a newfoundland and this past June I purchased the perfect puppy, Odin, from the greenfield puppies sight. After an 8 hour drive and a great deal of money I arrived home with this handsome ball of silver fluff only to find that it appeared that he had a UTI after a week or so of having him. With further investigation, and over $3,000 in vet bills thus far we found out that my poor Odin has a terribly Kidney problem that could possibly terminal. On top of all of this two weeks ago Odin developed a problem with his paw that landed him in my local Emergency... Read More
Great company! They make the claim process a breeze and really give you the impression they care for the wellbeing of your pet. This was my second major claim in 3 years, and both times they made the process worry free. Anyone looking to get pet insurance, look no further!
Healthy paws is the absolute best insurance. They have helped both of our dogs receive the care that we otherwise would not have been able to afford. They check in on the welfare of our dogs after care as well. It's easy to manage claims online and they have people who can quickly and personally help answer questions and problem solve any issues. If only people insurance were so incredibly useful!
Top Rated
Our Partner
- No enrollment or administrative fees
- Accidents, illnesses & emergency care
- Most claims are processed within 2 days
- Flexible premium & deductible options
