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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
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Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
- No enrollment or administrative fees
- Accidents, illnesses & emergency care
- Most claims are processed within 2 days
- Flexible premium & deductible options
Latest Healthy Paws Reviews
We've had a wonderful experience with Heathy Paws. Our pup had to undergo three eye surgeries before he was 6. Heathy Paws made it an easy decision to give our dog the best care. Submitting a claim could not be easier.
I would recommend Heathy Paws to any dog or cat owner!
My cat recently needed a surgery to remove a tumor. I filed a claim and Healthy Paws followed up promptly (within 24 hours) with a clear description of the documentation needed to verify coverage. The filing process was very straightforward, and I was provided clear explanations for which items in my invoice were and were not covered based on my policy. The vast majority of the surgery fee was covered and I received reimbursement checks in the mail within about 2 weeks. The team also sent a very caring individualized follow-up note checking in on how my cat was doing.
I have been a Healthy Paws customer for more than 10 years. One of my dogs recently went through cancer treatment, and Healthy Paws' quick reimbursements made the "journey" easier and saved me so much money. If you sign up for direct deposit (instead of having checks mailed to you), the wait from filing a claim to reimbursement is less than a week. Whenever I have experienced a delay, it's been due to one the following: 1) My invoice was incorrect -- for instance, the bill for a medication purchased on Chewy.com should be the one entitled "Final Details," not just "Details," because "Final Details" includes any discounts. (Once when I submitted "Details," Healthy Paws sent me an... Read More
I would have never thought that dealing with an insurance company would be easy, yet Healthy Paws has completely proven that wrong. When we adopted our dog at 6 months old, the first thing I did was research all the Pet Insurance companies out there. After a lot of research, I landed on Healthy Paws and I'm so glad I did. My pup has had some random issues pop up here and there that without Insurance would cost me and arm and a leg. With Healthy Paws, I submit the claim, and typically within 2 days, 80% of what's covered is back in my bank account. They have been such a lifesaver and on top of it, they are all so nice. When my dog got ACL surgery, I got an email just checking in on him to... Read More
So grateful! I am so happy we chose Healthy Paws Pet Insurance. I am so grateful for the care that our dog has been able to have because we have Healthy Paws. Our dog had an emergency and was in ICU for five days and required expensive tests and treatment. Our claims were processed and reimbursements sent very quickly. Healthy Paws even reached out to see how she was doing. Their concern was very comforting. I am so grateful that when our dog has needed care, we could concentrate on taking care of her and not have to worry about the cost. Healthy Paws is definitely deserving of a 5 Star rating.
Healthy Paws is the best pet insurance company out there! I have had them help many of my past pets and once again they helped our newly adopted boy! Healthy Paws is caring, affordable, responsive, and fair. I highly recommend them for every pet owner!
Healthy paws has been amazing . We have a 7 month old puppy that has had three unrelated surgeries. They have always paid in a timely manner and customer service is amazing. We have never had insurance on any of our pets until this one. We are so thankful we got healthy paws and have referred numerous family and friends.
I had to rush my 4 yr old dog to an emergency vet late on a Sunday evening. Three hours after her evening meal she vomited all of it and had diarrhea. She just collapsed and I thought she was going to die. They immediately started working on her and determined she had an anaphylactic reaction to something. I had to keep her there overnight and I am so grateful that I had insurance from Healthy Paws. They covered almost the whole cost. They helped me get Juliet the care she needed. I am so grateful. I recommend them to all my friends.
If you need pet insurance and aren’t using Healthy Paws you need to immediately. We’ve been with them for 5 years and won’t ever change. Even when we get a new pup we’ll still use Healthy Paws. Affordable. Great customer service. Quickest claim and reimbursement I’ve ever had. We love Healthy Paws! They even checked in on our dog after surgery. Just the best!
I can't tell you how impressed I have been with all of my experiences with Healthy Paws. Our cat and dog have been insured by Healthy Paws for over 5 years. We recently experienced an emergency with our dog which required her to be admitted to the emergency vets for 3 days and 2 nights. The process of submitting a claim was seamless. It literally took only a few minutes to complete. Even more impressively, we received a reimbursement check within days of the submission. If that wasn't enough, Healthy Paws followed up to see how our dog was doing. This business gets high marks in every regard. Ease of use, consumer friendly, delivering exactly what is advertised and finally... Read More
I've had my Cavalier insured with Healthy Paws since puppyhood. He has had several accidents and illnesses and all charges were paid promptly. Easy claims process. Highly recommend.
Healthy Paws has been worth every penny! I currently have 2 dogs and 2 cats enrolled with them, and my previous dog was too. Fortunately, I have only needed to make claims on two pets, but the claim submission process was so easy. My most recent claim was submitted on a Thursday, they received my dog’s medical records on Saturday, and I had emails about my claim approval and a reimbursement in my bank account the following Tuesday. My current dog just had a TPLO (cruciate ligament surgery), and it is such a relief knowing that Healthy Paws is covering her surgery and physical therapy. My previous dog had a horrible congenital illness that was preexisting at the start of my policy, so... Read More
Healthy Paws Pet Insurance has been a great investment from my dog. Filing claims for all of my dog's surgeries has been very easy. The process is seamless and efficient. The claims department is very communicative from beginning to end and processed everything quickly. Everyone should sign up for this if they have pets.
When it comes to pet insurance, people often focus on the cost and not the benefit. I picked Healthy Paws for their incredible reputation. Years later I was not let down when an emergency led to thousands of dollars in veterinary bills. Filing a claim was easy and Healthy Paws reimbursed me quickly. Such a relief! I highly recommend them.
Always helpful and responsive to my claims. I recommend Healthy Paws to all my animal lover friends.
BUYER BEWARE! READ THE FINE PRINT! Healthy Paws will hide behind its policies to deny claims, no matter how unreasonable and despite letters from veterinarians to the contrary. But they are very happy to take your premium payments for many years. A short email from them asking for an initial medical exam would have saved me thousands of dollars. Shameful.
Easy to submit claims and quickly resolve them. I was very impressed when they asked to follow up on my cat after a recent medical crisis. My cat's recent health crisis made the premium seem very reasonable.
There is nothing worse than hearing your pet needs surgery due to a recent bad "jump" out of the car for a walk. Watching my sweet 6 year old limp broke my heart. Knowing that I have had her insured since she was 6 months old, and that I could afford the best care for her, because of my Healthy Paws Insurance was amazing. I tell all my friends to ensure their puppies and kittens. You never know when something bad is going to happen and you never want to be in a place where you can't afford to get your best friend the care they need! Healthy Paws even sent me an email to see how my doggy was doing after the surgery!
Healthy Paws is the reason that my dog is alive, period. I adopted a Lab/Pit mutt named Bagel when he was four months old. Sadly, when bagel was 4y.o. he became paralyzed from the waist down due to degenerative disc disease. The cost of surgery was $12,000.00 and it worked... until six months later it happened again. The vet told me his odds of survival were low and I decided to do the surgery anyway, another $12,000.00. This time... it worked. I'm so glad I made that choice. Bagel was doing fantastic for two years and now my poor sweet dog at the young age of 7y.o. has a brain tumor. He obviously has the worst luck. Ending your dog's life is something you know you will have to do... Read More
I have subscribed to Healthy Paws for nearly 8 years. I had no idea how often I would need to use it, but my dog is alive today because I could afford the treatment he needed to save his life from an abdominal blockage and later to give him better quality of life after he tore a cruciate ligament. best customer service, concerned and caring, prompt reimbursements. I love Healthy Paws!
Our 4.5 year old lab Lily had a surgical operation for a torn ACL. We submitted a claim with Healthy Paws same evening. In the morning we got a response that the claim was approved and 80% (per our coverage) reimbursement check is on the way. Can’t ask for a better service when you go through a difficult time. Best experience ever!
This is the first time I have used pet insurance and it has been a very positive experience. The response to my claim submission and the reimbursement was very fast. Being able to enter claims online and getting direct deposit reimbursement was so efficient. The follow up email inquiring about my dog's recovery was much appreciated.
Picked up Healthy Paws right after we got our dog. The website is easy, information is very clear, the coverage is accurate, and reimbursements are quick. Never used a different service, but it's much better than my human health insurance. Price has gone up only a very small amount once in 2 years, and still well worth the price and the service.
I signed up in 2011 with Healthy Paws for a new pup I got from a rescue. My beloved schnauzer fell seriously ill in Dec 2023, and was hospitalized for over 3 weeks in the vet ICU. The bill was a staggering $22k, and Healthy Paws covered most of it. They are compassionate and fast, and while I lost my dog on Christmas Day, I was able to give him the best care because I had Healthy Paws working with me. Five stars all around!
Healthy paws made it possible for me to afford IVDD surgery for my 2 year old dachshund. They have been so helpful and caring! Thank you so much.