Embrace Pet Insurance Review
172 Customer Reviews - see all comments
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Embrace Pet Insurance Agency LLC is a pet insurance provider based in Cleveland Ohio that sells policies for dogs and cats. They were founded in 2003 and are underwritten by American Modern Home Insurance Company. Embrace has an A+ rating with the BBB, consistently positive online reviews, and is known for broad coverage and fast payouts.
Latest Embrace Reviews
disgusted was a client forb3years and i missed one payment and they cacelled my coverage when i called tonreinstate they cancelled my wellness they are thieves dont trust them
It was only 4 months ago that we had purchased the policy and our dog was diagnosed with a toe bone rupture which had to be treated immediately by doing a surgery. Embrace reimbursed complete 80% of the amount which included surgery and all bandage change visits. Thank you Embrace !!
I became a dog owner last May and bought insurance from Embrace immediately. Much to my surprise, just two weeks ago, my small dog was viciously attacked by two large dogs. She underwent emergency surgery for three puncture wounds: one to her leg and two in her abdomen. Luckily, no internal organs were damaged. After two nights in the hospital, she came home. I sent the claim forms into Embrace within the first two days of her being home and the claim was immediately reviewed and accepted. Within a week and a half, I received a check from Embrace. The company’s service could not have been better or more efficient. I am grateful I had Embrace insurance to cover the majority of the... Read More
I have had Embrace pet insurance for over 10 years on my 3 pets. I’ve been fortunate I haven’t had to use it till last year. Our sweet Lilly had a sarcoma that would respond very well with radiation treatment. Because I had insurance there wasn’t a question of if but when can we start treatment. Lilly underwent radiation teatment 5 days a week for 3?weeks. She did very very well. A year later she is happy abd healthy. I tell clients all the time ... get pet insurance (Embrace) even if your pet doesn’t need it right away there will come a time when you and your pet will be thankful you have Embrace. The service is excellent! Caring, professional and quick to respond to questions... Read More
When it came time to file a claim for my dogs, Embrace was great! The claims process kept us informed, was seamless and quick.
Puppy had spay surgery had a hernia after. Check was in the mail within 8 dayd
My promise to my two adopted pugs was to get pet insurance for them. I didn't have it for my previous pug and I regret it to this day. Once my Piper and Phoebe became mine I signed up for Embrace Pet Insurance and have not regretted it once. Having pet insurance gives you the peace of mind to have your pet treated even in emergencies. Embrace Pet Insurance will always be in my budget. I know Piper will be well taken care of over the years to come. Get a quote today. It may seem high, but you can be assured it is worth the money...especially after its first use.
I was very nervous when I called. ( I had never before filed an insurance claim of any kind). By the end of that call I was laughing and joking with Dan. I went from defeated and fearful of what lay ahead for my dog to joyful that Embrace had proved such a good choice for us.
Embrace has always been courteous and professional. When I am ready for a new pet, I will certainly use them again.
I really appreciate Embrace. They are friendly and not at all bureaucratic; when I've had a problem or needed help they were efficient and usually effective. Their communications are clear and the website is easy to use. One of my dogs had significant health issues throughout her life and Embrace helped me be able to treat her and give her the best quality of life she could have.
My adorable 2yr old cockapoo had two accidents which required emergency care. Of course, at the time, we’d do anything to help our special, beloved furry friend, even when you choke at the bill charged. Embrace couldn’t be better or easier. Submitting claims on line makes it quick and easy. Thankfully, my claims were reimbursed 80%, and checks arrived in less than two weeks! Far better and easier than the coverage I had with my other doggie! Yea, Embrace!
Embrace is awesome. I am getting towards the end of my insurance year, so I asked my veterinarian staff to submit several claims for 2017. I wasn't sure I was going to exceed my deductible, so I waited until my renewal would be coming up. These claims were faxed on a Saturday, and my first check arrived within that following week. I just received three more checks and it has been only a week and a half. All I can say is fantastic. I have had Embrace for almost five years, and they never cease to amaze me. Well worth the investment, if nothing more than peace of mind. Love Embrace.
Our dog Stanley needed knee surgery, which would have been very expensive! I was pleasantly surprised how easy the claims process was with Embrace. They made it very easy for the claim to be pre-authorized and then paid. Customer service representatives were knowledgeable and very nice. I would recommend Embrace to my friends and family for pet insurance!
Embrace has been so easy and a pleasure with which to do business! Their customer service department are very friendly, helpful, and professional. They processed my claims super fast and made it very easy to submit all the pertinent information! 5 stars no question!!
Excellent customer service. We are pleased with the way our claims were evaluated, in a very professional and timely manner.
I can't say enough good things about the service I received from Embrace. for my cat. It was my first claim and I didn't know what to expect. My claims were processed quickly and without any complications. Their portal is very easy to use - my own doctor's portal should be that easy to access! Embrace is excellent!
A former coworker had told me about pet insurance years ago. Her words stuck with me when I got my first puppy this summer and after researching many companies, I settled on Embrace. My little guy recently had a medical emergency and our vet was explaining our options. Her recommendation included admitting him to the emergency clinic. She warned that this could be very expensive. Having Embrace made the decision so simple. Additionally, our claim was processed within a week. The peace of mind Embrace provides in those frightening moments is invaluable.
I am thrilled with Embrace Pet Insurance. They reimburse vet expenses quickly, which takes some of the stress out of paying for my pet's medical bills.
Thank you so much Embrace. Embrace helped us throughout the process of contacting Vet for our claim. Brian was very helpful. We felt valued as customer.
The best insurance that you can get for your pet. works great for me
Kobe,our cockapoo, had a tumor that had to be removed. EMBRACE paid 80% of the bill for diagnosis and surgery after deductible - exactly what policy called for. Claims were processed quickly! We highly recommend rpetowners Embrace.
I am so glad that I got Embrace Pet Insurance for my dog. I was able to easily file a claim online making it an easy process. I recommend that you get Embrace for your pets.
After being very reluctant in obtaining pet insurance, based on hearsay, we finally opted in! Embrace actually responded to all claims within 24 hours. Our Rottweiler recently had TPLO surgery and after our 300.00 deductible Embrace direct deposited the claim to my account. The turn around was amazing.
Embrace has always honored the bills we have presented for Rosie’s vet expenses. She had a mast cell tumor removed a year plus ago and Embrace covered her post surgical treatments as well. I am so glad that my daughter recommended them!
If I could give a zero star I sure would. I have had problems with this pet insurance on the efficiency of processing my claims. When I have had emergencies with my pet I’ve had problems with them faxing or emailing the claim forms to the vet clinics. They only cover 80% with a 500 dollar deductible. I will not be using this pet insurance again.