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White Knight Pest Control Review


ConsumersAdvocate.org Rating: 4.1 / 5 (Excellent)
11 Customer Comments & Reviews - see all comments
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White Knight Pest Control is a Texas-based company established in 2006. The company services both residential and commercial customers in Texas, Oklahoma, Utah, Colorado, and Arizona. In addition to all general pest control needs, the company treats for flea, bed bug, roach, mosquito, and rodent infestations. Every annual service includes a service guarantee that allows for unlimited pest control treatments throughout the year. White Knight is headquartered in Buda, Texas.

How is White Knight rated?

Breakdown

4.1/5
Geographic Availability
4.2/5
Pest Treatment
3.9/5
Customer Service & Guarantees
4.3/5
Pest control pricing and Plans

Overall Rating: 4.1 / 5 (Excellent)

White Knight Pest Control offers excellent services for ridding homes of infestations from bed bugs, roaches, mosquitos, ants, spiders, and scorpions, among other pests.

Various service plans are available to fit customers' pest control needs. A technician will inspect the home and apply the appropriate treatment.

A service guarantee is included with every treatment, meaning the company will return if pest issues arise in between regular maintenance services.

Termite treatments are also available for pre-construction and post-construction situations. The company holds an excellent A+ rating with the BBB.

White Knight Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Traditional Pest Control
Full-Service Pest Control

Services - 4.3 / 5

White Knight Pest Control offers a range of residential and commercial pest control services aimed at ridding homes of insects and rodents. The company also offers termite treatment.

The company services residential and commercial clients in the Texas Triangle (Houston, Dallas, Fort Worth, and Austin), Salt Lake City area, and Denver area.

There are three service plans available to meet customer's needs: quarterly, bi-monthly, and monthly. These subscription plans include a year-long service guarantee, free termite monitors, and free unlimited pest and termite inspections.

The plans don't include the initial "Flush Out" service, which typically costs $200. White Knight occasionally offers promotions and you may be able to pay less for initial service.

Homeowners with serious pest problems may elect for a monthly plan, while other customers could be satisfied with the bi-monthly plan.

White Knight Pest Control uses traditional pest control methods along with integrated pest management, but organic products may be used for customers with allergies or children/pets.

Pest Treatment

Pests Covered

  • Termites
  • Bed Bugs
  • Ants
  • Spiders
  • Cockroaches
  • Wasps/Bees
  • Ticks
  • Fleas
  • Mosquitoes
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4 More

Pest Treatment - 4.2 / 5

Among the pests covered by White Knight Pest Control are bed bugs, ants, cockroaches, spiders, scorpions, fleas, ticks, wasps, mosquitoes, and other insects. The company also treats rodent infestations.

For customers in hot weather areas, especially those with small children, mosquito services are important because of the infectious risk they represent. When dealing with any infestation, a technician will first inspect the home to determine which pests are present or want to be prevented and establish a treatment strategy.

Approximately thirty days after the Initial treatment (“Flush Out” service), the regular maintenance inspection and treatment will take place to ensure the pest population is reduced and their unhatched eggs are taken care of quickly.

Additionally, the services provided by White Knight have a service guarantee: if there is need for additional services, the company will return at no additional charge.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Free Inspection & Quote
  • Guaranteed Return Service

Customer Service & Guarantees - 3.9 / 5

White Knight has over a hundred employees across 7 locations in Texas, Utah, and Colorado.

The company offers several valuable customer service benefits. Customers may request a free quote by filling out a form on the website or by contacting the company by phone or email. Clients who sign up for recurring service will be able to manage their account online.

Additionally, as mentioned previously, the company guarantees they will return free of charge and within 48 hours of contacting them if additional services are needed between regularly scheduled maintenance treatments.

Reputation

Accreditations & Ratings

BBB Rating
A+
Number of BBB Positive Reviews
8
Number of BBB Neutral Reviews
17
Number of BBB Negative Reviews
3
Date Collected
2021-01-17

Company Size

Number of Employees
170
Number of Offices
7
Year Founded
2006

Reputation - 4 / 5

White Knight Pest Control is rated A+ by the Better Business Bureau. Consumer reviews on the BBB's website are mixed. Some cite the company's excellent customer service, but others criticize the company's sales tactics. It should be noted that effectiveness of treatments provided by White Knight was rarely the subject of complaints.

The company isn't rated on Trustpilot, but that's not unusual for smaller, regional service providers.

Unlike other companies, White Knight Pest Control does not appear to be accredited by the National Pest Management Association (NPMA), though this may also be due to the company's relatively small size.

Contact & Additional Information

Homepage URL
Company Phone
(844) 512-7378
Headquarters Address
1900 FM 967 Suite A, Buda, TX, 78610

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11 Customer Comments & Reviews

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thewatersedgellc
2/6/2020
These guys did a great job and even when up into my attic. Home is black widow free. Will definately recommend.



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 Get rid of: Bed bugs, roaches, ants, spiders, bed bugs, mosquitoes, and other insect problems.