Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Terminix® Pest Control Review


ConsumersAdvocate.org Rating: 5 / 5 (Excellent)
1,018 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Terminix is a multinational pest control company that was founded in 1927 and based in Memphis, Tennessee. Terminix offers a range of pest control services in 47 states, which may differ based on your geographic area, as well as the severity of the infestation.

Background-Terminix

Terminix has been leading the fight against termites since 1927. It's America's #1 provider of termite control services. It offers customized plans to protect and rid your property of termites, bed bugs, rodents and other pests. The company provides free inspections as part of its routine service. Terminix provides whole-home solutions, such as insulation, crawl space encapsulation and moisture control services, too.

Company Profile

Terminix ranks high with consumers when compared to other pest control companies. The company's capabilities cross many pest control problems, but it stands out for  its expertise in ridding your home of termites. 

 

BBB Ratings

A-

Age of Company

96

States Served

47

Residential Pest Control

Yes

Commercial Pest Control

Yes

 

Services Offered

Terminix scores high yet again because they offer the full range of services customers expect from a good pest control company and then some. With Terminix you get a wide range of treatment and prevention solutions, including quarterly and annual pest control plans. The company also has the ability to customize the pest control program to best suit your residence's commercial property's needs.

 

Emergency Services

Yes

One-Time Treatment Available

Yes (30-day guarantee)

Annual Pest Plan

Yes

Preventive Services

Yes

Additional Services

Yes

 

Types of Pests

Terminix's score when it comes to types of pests is high as well as the company is able to tackle all manner of pests and other forms of pesky wildlife, as well as offer treatments and other prevention services. Having Terminix on your side means you’re protected against a long list of unwelcome guests.

Standard Pest Control Plans

 

Clothes Moths

Yes

Cockroaches

Yes

Common ‘House’ Ants

Yes

Mice

Yes

Rats

Yes

Scorpions

Yes

Silverfish

Yes

Spiders

Yes

 

Premium Pest Control Plans (Additional Cost)

 

Fleas

Yes

Ticks

Yes

Carpenter, Fire, Pharaoh and Tawny Crazy Ants

Yes

Black Widow Spiders

Yes

Brown Recluse Spiders

Yes

Bees (Yellow Jackets, Hornets, Wasps)

Yes

 

Other Services (Additional Cost)

 

Termite Treatment

Yes

Mosquito Control

Yes

Wildlife Control

Yes

Insulation Service

Yes

Encapsulation Service

Yes

Wood Treatment Service

Yes

Bed bugs

Yes

Bird control

Yes

 

Customer Support

Terminix offers customers great customer support and warranty protection. The company guarantees return service if pests are not eliminated or return to your home within 30 days of treatment. It affords customers the opportunity to manage their accounts online. The company's website includes a comprehensive FAQ section. Terminix customer support is available 24/7.

 

Guaranteed Return Service

Yes

FAQs

Yes

24 hour assistance

Yes

Online Account Management

Yes*

*This online management feature is not available in North and South Carolina, or if you are dealing with a Terminix franchise operation.

 

Eco-Friendliness

Terminix is both QualityPro and GreenPro certified by the National Pest Management Association. To maintain the GreenPro certification, Terminix must show that it combines treatment methods and innovative practices that reduce the use of pesticides that are harmful for the environment. One example is Terminix’s revolutionary mosquito solution that has a natural active ingredient that’s safer for the environment, people and pets. 

 

Flexible Pest Control Programs

Yes

Traditional Pest Control Companies

Yes

Green Pest Control Companies

Yes

 

Plan Details

Terminix offers both one-time and regular service plans for your pest control needs. Installation fees do apply for some services. The company offers free inspections and estimates. Terminix also stands behind their customized services. They will come back at no cost to you in between scheduled services if you are ever less than 100% satisfied.

 

Installation Fees

Yes

One-Time service cost

Yes

Contract Required

Yes

Cancelation Policy

Yes

Seasonal or Long Term Contracts

Yes

Privacy Policy

Yes

Warranty

Nix Pest and Nix and Fix guarantees

Instant Quote

Yes

 

Why Terminix Gets Our Nod of Approval

Terminix offers some of the most comprehensive pest control services around. The company serves residential and commercial property owners in 47 states — one of the most extensive in our reviews. And it provides one of the best guarantees in the business for qualified homes with their residential pest control services – the Nix Pests guarantee. Terminix also offer additional whole-home solutions, such as insulation, encapsulation, and moisture control. Above all else, the company is committed to making it easy for their customers to request free estimates and manage their services through their website and toll-free hotlines. Combine that with flexible payment options and you get all the reason they're our top pick.


Leave a comment for Terminix® Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

1018 Customer Comments & Reviews

Loading Reviews ...
Kenneth M
12/4/2017
Very helpful and professional

C. C  
Official Response

Company Rep of Terminix® Pest Control
Thank you for sharing your Terminix experience!

W
Wilma G
12/4/2017
The inspector didn't show up when the phone call said he would, he talked like he didn't get their orders until later. But he did show and was knowledgeable and professional. The guys who sprayed under the house, I had to get them to go back underneath and spray the additions because they didn't the first time. I had an active infestation and showed them the outline of the of the house that was in the paperwork they gave me and it showed the additions were to be sprayed as well. They crawled back under and completed the job.

C
C. C  
Official Response

Company Rep of Terminix® Pest Control
Thank you for sharing your Terminix experience!

Jennifer L
12/3/2017
We bought a house that was full of termites and had years of damage. Terminix came out one time and we have yet to see any termites. They were quick, professional and you can’t tell our house was treated.

C. C  
Official Response

Company Rep of Terminix® Pest Control
Thank you for taking the time to share your positive experience.

Christy V
12/3/2017
Was very helpful with advice and good mannerisms

C. C  
Official Response

Company Rep of Terminix® Pest Control
Thank you for taking the time to share your positive experience.

C
Carol
12/2/2017
Reliable and timely service. Friendly service.

C
C. C  
Official Response

Company Rep of Terminix® Pest Control
Thank you for taking the time to share your positive experience.

D
Deborah K
12/2/2017
The always let you know when they are coming and the services that will be performed. The technician is helpful and able to answer all questions.

C
C. C  
Official Response

Company Rep of Terminix® Pest Control
We always appreciate customers who take the time to give us their feedback.

Malisha M
12/2/2017
I have a 3 story townhouse and found myself with a HUGE ghost ant infestation - primarily on the 3rd floor (bedroom area)... I tried everything from sprays, to baits, to natural remedies.. NOTHING worked... I thought it would be too expensive to call an exterminator so I continued to try to resolve the issue on my own for 8 months!!!! Finally I called Terminix and a technician came out the next day.. He put down the gel bait (b/c I have a newborn he said it's safer than the spray, but just as effective) on each floor... Within a few days I didn't see any ants on the 3rd floor!! I was sooooo happy... After exactly a month, I started to notice the ants on the 2nd floor (Kitchen area).. I... Read More

C. C  
Official Response

Company Rep of Terminix® Pest Control
We always appreciate customers who take the time to give us their feedback.

H
HILLARD H
12/2/2017
THE STAFF WHO DO THE INSPECTIONS ARE ALWAYS PLEASANT AND RESPONSIVE AND APPEAR TO BE HELPFUL. WE HAVE NEVER HAD ANY PROBLEMS WITH ANY ISSUE

C
C. C  
Official Response

Company Rep of Terminix® Pest Control
We always appreciate customers who take the time to give us their feedback.

Anita P
12/1/2017
We have been very pleased with our Terminix service. We have been associated with Terminix for about 10 years now. Everyone who has come to our home has been wonderful! The few times we have had an issue in between regular service dates, the responses have been prompt and addressed this issue successfully. I would recommend Terminix to anyone looking for pest control service.

C. C  
Official Response

Company Rep of Terminix® Pest Control
We always appreciate customers who take the time to give us their feedback.

Richard M
11/29/2017
The best. I have not had a pet problem since I started using Terminex. I can not say the same for other companies I used in the past.

C. C  
Official Response

Company Rep of Terminix® Pest Control
Thanks for sharing this great experience.


Top Rated
Our Partner

Save $50 in Exterminator Services

Code: SAVE50

 

  24-Hour Customer Service Support

 

  Residential & Commercial Pest Control

 

  Free Online Estimates

 

  Plans & Offers Uniquely Tailored To Your Needs

 

Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.

 

Protecting What Matters Most