Sprague Pest Control Review


Rating: 8 / 10 (Very good)
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Sprague is a pest control company based in Washington state that provides top quality pest control services to 11 cities in six different states. Founded in 1926, Sprague is a partner of Copesan Pest Solutions, and works with both residential and commercial properties. Offering both traditional and green options, Sprague features online account management, 24 hour service, and a return-service guarantee.

How is Sprague rated?

Breakdown

8/10
Services
8/10
Pest Treatment
9/10
Customer Service
7/10
Reputation

Overall Rating: 8 / 10 (Very good)

Sprague Pest Control has been a family-owned and operated business since 1926. We've ranked them as we have due to their 90 years of delivering innovative pest management and prevention solutions, as well as industry-wide recognition of their service. They're committed to their improvement, and they tackle the toughest 10% of pest control issues. They have an A+ rating with the BBB.

Sprague Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control

Services by Type

Residential
4%
Commercial
96%
Other
6%

Services - 8 / 10

Sprague provides consistent pest control and prevention solutions to all manner of businesses, as well as residential customers. They are a service company, and guarantee to only work with the best products in the industry. Sprague is committed to innovation, and to that end, their in-house entomologists constantly engage in research and testing. One drawback to Sprague, however, is that they only offer service in Washington, Oregon, Idaho, California, and Colorado.

Pest Treatment

Pests Covered

  • Termites
  • Bed Bugs
  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Bats
  • Birds
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
  • Mosquitoes
  • Other wildlife
Display Less
13 More
Canine Bed Bug Detection
No

Pest Control by Type

General Pest Control
94%
Termite Control
0%
Other Services
6%

Pest Treatment - 8 / 10

Sprague is dedicated to solving the most difficult pest problems which might affect your home or business. Besides termites, bedbugs, ants, insects, rodents, spiders, and stored product pests, they also control wildlife and bird infestations. Their commercial services offer solutions for not just the food industry, but education, hotels, commercial properties, and healthcare, as well. Sprague is committed to being environmentally responsible.

Customer Service

Specifics

  • 24 Hour Assistance
  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service
Commercial Response Time
24 hours

Customer Service - 9 / 10

Sprague's has a reputation for first-rate customer service in the pest control marketplace. The company features 24-hour assistance, an easy-to-use online account management platform, and guaranteed return service. To ensure the quality of their service, they also enlist a survey company to harness customer feedback. They consistently perform up to the toughest standards in food safety, third party audits, customer requirements, federal agency and local government. Sprague is noteworthy for being one of the only companies to have a dedicated team of Quality Assurance inspectors.

Reputation

Accreditations & Ratings

Accreditations
NPMA Quality Pro
NPMA Green Pro
BBB Rating
A+
Date Collected
2017-08-17

Company Size

2015 Revenues
$26,650,000
Number of Employees
258
Number of Offices
14
Year Founded
1931

Reputation - 7 / 10

Sprague prides itself on its commitment to innovation in pest control and to remaining true to their core values. Their approach to providing pest solutions is to remain ahead of the curve through meticulous and thorough research and testing, as well as provide exceptional customer service. They hold themselves to the toughest standards, so their customers don't have to. Sprague is accredited as an NPMA Quality Pro, and NPMA Green Pro. In the states they serve, Sprague has one of the best reputations.

Contact & Additional Information

Homepage URL
Company Phone
(855) 805-0755
Headquarters Address
2725 Pacific Ave, Tacoma, WA, 98402
Mailing Address
PO Box 2222, Tacoma, WA, 98401

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Our Partner
10 / 10
  • Our #1 Choice over 90 years experience
  • America's #1 provider of termite & pest control services
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