Critter Control Review

Critter Control is a residential animal control service currently operating in 40 states. Founded in 1983, they can assist with all manner of animal-related issues, which may range from alligator removal to bed bug control. Critter Control’s eco-wise services emphasize environmentally-friendly options, as well as humane extermination techniques. The company’s service guarantees includes return service, 24 hour management, and emergency treatment.

Rating: 8.5 / 10 (Excellent)
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How is Critter Control rated?

Breakdown

8/10
Services
9/10
Pest Treatment
10/10
Customer Service
7/10
Reputation

Overall Rating: 8.5 / 10 (Excellent)

Although Critter Control is primarily known for removal of vertebrate wildlife species such as squirrels, bats, and rodents, the company's Eco-Wise program offers a ecologically responsible pest management program that limits the impact to your family and environment. Although the company uses natural pesticides whenever possible, they must also resort to pesticides when necessary. Focus on eco-friendly methods aside, Eco-Wise by Critter Control offers more or less standard service when compared to the pest control landscape.

Critter Control Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control

Services - 8 / 10

Eco-Wise features a solid set of service offerings in addition to pest control, including air purification, attic restoration and insulation, habitat modification, wildlife removal, and customer education. The company particularly excels at helping the customer understand what they must do on their own to minimize the likelihood of infestations. This may include better food storage, moving wood piles or other yard debris, and correct drainage procedures.

Pest Treatment

Pests Covered

Termites
Bed Bugs
Ants
Spiders
Cockroaches
Beetles
Rodents
Bats
Birds
Wasps/Bees
Other Crawling Insects
Other Flying Insects
Scorpions
Millipedes/Centipedes
Ticks
Fleas
Mosquitoes
Other wildlife
Display Less
13 More
Canine Bed Bug Detection
No

Pest Treatment - 9 / 10

Although Critter Control primarily focuses on wildlife removal, their Eco-Wise program targets the usual household pests such as ants, bees, wasps, hornets, termites, scorpions, mice, rats, beetles, bed bugs, fleas, etc. This is standard service in line with the majority of pest control providers.

Customer Service

Specifics

  • 24 Hour Assistance
  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service - 10 / 10

Eco-Wise by Critter Control offers better than average customer service for the industry, featuring 24 hour support, online account management, and guaranteed return service.

Reputation

Accreditations & Ratings

BBB Rating
A+

Company Size

2015 Revenues
$10,360,934
Number of Employees
80
Number of Offices
6
Year Founded
1988

Reputation - 7 / 10

Founded in 1983, Critter Control operates as a franchise service with 130 locations nationally. As a part of the larger Critter Control family, Eco-Wise enjoys an excellent reputation for service and customer satisfaction within the pest control world. In addition, the company is associated with the International Franchise Association, the National Pest Management Association, and the National Wildlife Control Operators Association.

Contact & Additional Information

Homepage URL
Company Phone
(800) 274-8837
Headquarters Address
5632 Nieman Rd Shawnee, Kansas City, MO, 66203
Mailing Address
PO Box 2393, Antioch, CA, 94509
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