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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
T
thanhhoa d
8/4/2020
Maurice Allison came by 8/3/2020 and treated the wasps nest that was in ny back yard..I am so thankful that was done.He did an excellent job.

Lorraine B
8/4/2020
Gus Dimas got to my home about 7 pm. He entered my home with his mask and booties on. Was very professional. Did his job and was very courteous.

S
Sharon F
8/4/2020
William Jackson did a great job even though he was working in the rain. Very courteous and thorough.

G
Greg A
8/4/2020
Devan was courteous to my wife and performed services agreed to with selling Rep for Aptive. Service description did not include yard flea treatment as agreed with selling Rep. this was an incentive to start service agreement. Only one suggestion for Devan. My wife was asked what service are we performing today? We would rather been informed of the services to be performed in accordance with agreement. Looking forward to being insect free.

1132122
8/3/2020
There are still loads of spiders and ants left in the restroom.

G
Gina
8/3/2020
Our technician did a great job! He was very thorough. He cleaned all of our spider webs away.

mkwhang
8/3/2020
Dindial Mahabir performed excellent job at my house. He was very detail and care for any single matters. Thank you so much and I hope that he can come back to my property again. Thanks.

C
Craig S
8/3/2020
Well, I’m not sure our technician made any blunders treating our home in an effort to eradicate our home of insect 🐜 and other types of pests. So, we would award him a “blue ribbon” for his diligent efforts. Blessings always.

J
john n
8/3/2020
very professional in depth service and great care for all my needs and a genuine interest in serving my needs

psand6652
8/3/2020
The technician was thorough in performing the services expected, he did a great job. He was professional and detailed.

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