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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
tiger.lelu
8/5/2020
did a very good job! thanks! Micah is very polite, detail driven and get the initial application done with high quality. Thank you!


leyla.jamal
8/5/2020
Technician did a very thorough treatment. He checked out every corner of the house both inside and outside. Very pleased with his service


G
Gail G
8/5/2020
We appreciate your job but need you to return to properly seat the attic access door and check the traps because we heard a trap go off last night.


kalaiprakash
8/5/2020
Adam Taylor is friendly and explained all treatments, highly satisfied with his work and service.


K
Katrinia
8/5/2020
My technician today was very pleasant and did an amazing job. I hope we can pull him by my address because I don’t have his name. He freely went in and out to make adjustments and placements of traps in and outside and included me In The service process. Politely answering my questions and explaining What he was doing as we talked. I appreciate his kindness And willingness to take his time with my interest .


Mikki H
8/5/2020
Philip did a great job & went out of his way to get the job done right. He does need you to provide him with a ladder to get into the high areas.


Mark S
8/5/2020
No fuss no muss. Did a great job and was on his way.


D
Donna M
8/5/2020
He was very friendly. He answered my questions. He explained what they would be doing. He treated all areas discussed. Pleasant experience!


Deb L
8/5/2020
Signed up over the weekend from someone who came directly to the house. I have used another service for the outside for about two years. Similar quarterly service, but since I was unhappy my current provider raised their rates yet again and these folks claimed they would/could do a much better job than my current vendor (IE: they pointed out cobwebs on my front porch and kindly indicated their service would prevent that), I decided to give them a try. Well, just one day later - the cobwebs were back in the exact same place on the front porch as the previous vendor. So for me, Aptive Pest Control's service seemed (for this first time around to simply be average and comparable to my ...Read More


K
Karen M
8/5/2020
This technician was the best one you’ve ever sent. The link to give him a $5 reward does not work so I hope you can use this. He was from, articulate, respectful and helpful.



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