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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
K
Kristin H
8/12/2020
Duwan was awesome! Loved his personality! We’d love him to be our bug guy from now on! Thanks for everything!


T
Tenderrlee H
8/12/2020
I was led to believe that the yard was also to have been treated. It was not, only the outside of the house. Two weekends ago, my son was stung multiple times while mowing, by a type of digger bee that came swarming out of holes in the yard. We also struggle with moles. Do you treat for either of these pests?


Marian M
8/12/2020
My technician was very friendly and was more than happy to listen to my concerns and did an excellent job -over and above the call of duty!! He was sure to spray the vent where I seem to have many roaches coming in.


Jim M
8/12/2020
Jeff Brooks arrived on time. He was professional,efficient,polite and did a great job. He wore a mask and booties while inside our home. He left a business card for us if we have any questions or needs.


Tiffany H
8/12/2020
I am still blown away that we have not had any issues with ants since we started using aptive. The technicians today were very informative and thorough while addressing various issues with insects on the outside of our home. It is a relief to trust that it is being done right. I tell everyone about how glad I am we took the step to have these services done. Thank you!


C
Carolyn M
8/12/2020
Jemier completed our Aptive services today and he was friendly, informative and efficient. He should be recognized for his great customer service! Thank you Jemier!


pedromvargas
8/12/2020
Very careful with my pet bunny, thorough in finding the fire ants nests.


S
Sharon H
8/12/2020
Techs were professional and extremely personable. They each asked about any specific issues and/areas that required special attention. THANK YOU BOTH!


A
Anna K
8/12/2020
Michael was very very knowledgeable. He listened to what I was saying. I thought I had what my mom called “mud masons” and he knew right away they were the bald faced hornets. He took care of my bees instead of me calling Windstream because I explained that I have a lawn service and one of the two young men are terribly allergic to bees. I would love to continue with Michael S. Please have him be my “go to Bug guy “😊. ( and he was on time😊)


Sharon A
8/12/2020
He was very professional and explained everything before he got started. Very impressed!!



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