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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
venkatreddydec30
8/26/2020
Took care of all our concerns, communicated well, patiently redid many of my concerns, professional.


mcbridej65
8/26/2020
He was fantastic, courteous and so willing to go above and beyond his job to make up for mistakes made initially. Couldn’t have asked for a better representative for your company!!


Carina K
8/26/2020
Professional, cooperatives, hard working/committed. Superb work ethic!! I hope he services us again


C
Chastity C
8/26/2020
Julio was very professional and informative. Thanks again Julio and we look forward to next treatment.


M
Mark v
8/26/2020
She is very professional and friendly . She explained things well, she asked if we have questions . Very interactive.


D
doug b
8/26/2020
The Tech didn't do as much as previous techs have done. Now it had rained earlier in the morning, we have either flower beds, bushes, or berry bushes around most of the house. He sprayed the garage door and man door area, the next area he sprayed the foundation from the side walk, over the flower bed. The rest of the front and north side and part of west have big bushes, shrubs, ect., he stayed in the grass outside the bushes, no way could the spray reach the foundation in my opinion. Now you can walk between the bushes and the house, which the other tech have done. He sprayed under the elevated porch on the west side. The south side is all berry bushes, and there are pathways wh...Read More


J
Jane
8/26/2020
Great communication! Very polite and informative as to what was being done.


astrk191
8/26/2020
Randy was great and did everything needed while he was at our home. Thank you


V
Vanessa R
8/26/2020
Montana Smith was very professional and knowledgeable. He performed his job in a timely manner and did everything that he said he was going to do. He listened to our concerns and gave us solutions.


Edgar S
8/26/2020
This time was completely worth it, this person really went through every spot, compare to the first time, hopefully works better for us this time.



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