Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
C
Cohen R
8/29/2020
Watching the tech (Jerry) knock down an enormous hornet nest was about the most exciting thing I have watched this year. He did a great job and, as far as I could tell, didn't get stung once! He also treated two other ground nesting wasp hives that we have tried, and been unable to get rid of. Needless to say we are happy with the service and really appreciated his work. Jerry was friendly, courteous, and professional - great job!


M
Marie R
8/29/2020
Didn’t replace sticky bug pads in garage or on patio I was charged 107.00 I was under the understanding that the price was Lower


gcnc0621
8/29/2020
I was unfortunately disappointed in my last service. The two techs were nice, presentable and friendly.....however, I had the impression that they rushed the job and the two items I was most interested in, ants and large spider webs, were not addressed properly. They were only here for a few minutes and I asked one of them ( with a giant swab) to check for spider webs and spiders especially on the front porch and rear deck. He even commented that we had large spiders. After they left, I walked out onto the front porch and there were still three large spider webs remaining that I could see. I'm 72....If I could see them certainly those young men could have. I'm not sure whether or not they...Read More


chris.ak.86
8/29/2020
First visit. Quan was very friendly and nice and explained very well what he was going to do in and outside of the house and yard. Quan was kind and professional and did an excellent job. Thank you Quan!


lisa.synnestvedt
8/29/2020
Destiny was great, knowledgeable, smiley, polite, didn’t freak out about the five dogs. I’d request her every time if i could. Best tech we’ve ever had. I’d give her more than a $5 bonus 😜


P
Peter
8/29/2020
The technical showed up without prior and proper notice. Did not give me a call a head. He ringed the door bell. I saw him in the camera. I was at the gas ⛽ station, which a 3 minutes away from the house. He was left. I am not going to accept that as Services. Because really I needed Services inside and back yard more than front. I have a lot of mice in the house. He was less than trustful writing the Services notes.


Eva R
8/29/2020
His is excellent . Very good service , detail and he paid attention to spraying in the right place


Susan G
8/29/2020
He did a great job! Went around the house front and back yard and inside the house. ! Very nice and friendly.


L
Luzdaryfonseca
8/29/2020
Today Daniel did an excellent job, he moved and fumigated the entire affected area, he checked and fumigated trays and spread the area around.


R
Rosalyn D
8/29/2020
Very professional young man, did a great job. Followed Covid-19 protocol. Thank you so much



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control