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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
beanut4
8/31/2020
I was very happy with his service. He was attentive, and addressed my concerns professionally. I hope he continues to service my house. Thanks.

K
Kim
8/31/2020
Very friendly, helpful, and informative technician. He was very thorough as well. I hope to have him again next visit.

E T
8/31/2020
He did a great job he was on time, fast and efficient. Think you

brauner76
8/31/2020
Thank you Darious, awesome job and super professional. You’re the best....stay safe

mrs.caballero1312
8/31/2020
Great person, very friendly and respectful. He sprayed the main areas of concern and left extra mice glue traps. Excellent employee.

H
helen t
8/31/2020
Chris serviced my property today. What a likeable young man you have hired. He called before he came over, was very informative as to the service he was providing, explained the details. He also asked what I wanted done, answered all my questions and proceeded to do an excellent job. I am very happy with service I received today, Thank You. My name is Helen Talamantes, I am a new customer

Sabina E
8/31/2020
He actually explained to me how the mice trap work !!’ That they are placed outside and are retreat every time they come back to do the service quarterly!! I did not know that we were supposed to keep them and not throwout

bethyover10
8/31/2020
David was great, very kind and respectful. He asked about our bug situation and made sure we were comfortable with his service before he left.

Devin H
8/31/2020
Cody Amundson is fantastic. He is knowledgeable, helpful, courteous and caring. He listens to my concerns and addresses them perfectly. With technicians coming to your house, you never know what you'll get but with Cody, he's prompt and respectful of your time and your property.

K
Kevin K
8/31/2020
The technician did a great job in addressing our issues. He was very thorough.n Thanks.

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