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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
Berenice R
9/6/2020
He was very thorough and took his time cleaning all the spiderwebs, very polite


Ron C
9/6/2020
Very professional, explained exactly which services were going to be performed, completed the job quickly, and checked back with me after he was done to let me know how long to stay off the grass.


C
Chris K
9/6/2020
Charles and Nico were FANTASTIC and so friendly! They explained everything that they were going to do and gave me some helpful pointers. I truly appreciate them coming out and doing the service! Nico removed all the cobbwebs from the outside of our house and she did a perfect job. After they sprayed, we have had so many less spiders which is GREAT! Thank you!


L
Lela s
9/6/2020
Carlos was professional and friendly. He and his partner were great at explaining the process and very thorough.


J
Jane W
9/6/2020
Charles Monroe was very personable and efficient. I would be happy to have him in the future.


Elayne L
9/6/2020
Jason Cockerham provided quick and thorough service to my home. Appreciate him getting all the nasties from under the eves and his attention to detail in spraying around the house.


marliehonorat
9/6/2020
I asked my sister to be at my home the day of the service because I was working. The tech knocked on the door and asked her if we wanted service for both inside and outside. She told him to start with the outside and that would call me to ask if I wanted the inside of my home serviced. In less than 10 minutes, she looked outside to tell the tech to come inside but he left without even letting her know. The yard is big, so I don’t know how he already managed to spray the parameter of the home and the grass and leave in less than 10 min!


S
Sandy A
9/6/2020
yes, our guy that cam out to do the service on our yard was very nice and polite and very knowledgeable out his work thank you so much


vtamguy
9/6/2020
Mike was courteous and industrious! He also braved a yellow jacket nest that was 2-3 old (?). Bees are gone. THANKS MIKE!


B
bwerner737
9/6/2020
Nick did an awesome job at my house. He was professional yet personable too. He was very conscientious with regards to his job and also my issues. I would really appreciate being able to have Nick be my permanent technician.



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