Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,974 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19974 Customer Comments & Reviews

Loading Reviews ...
G
Gregory L
3/18/2021
Technician was very polite and friendly. He did a very thorough job examining our home and property for insects and damage before applying the treatment.


Betsey W
3/18/2021
The link to recommend Daysean Richard for a bonus would not open. He did a great job! Have always been very happy Aptive’s services and technicians. Thanks!


manoranjank
3/18/2021
bad attitude and work ethics. Don't want this technicial again at my property.


V
V. A
3/18/2021
Friendly and professional. Arrived at our home promptly on the scheduled day.


J
Jeff M
3/18/2021
Jerry did a great job informing us of the service we received and the items he encountered in inspecting and treating our home this morning!


heavenstoetsy
3/18/2021
Lisa was very helpful and pointed out a few things I had been unaware of and answered questions I've had about safety and sense in washing windows after treatment. She resituated bait traps as to be less obvious and suggested we call later in the season if our front porch becomes a problem because it is covered with dead insects in the summer months. Thank you!


A
Allison H
3/18/2021
Tim Cloud was courteous and did a great job today in my pest control service.


Betty G
3/18/2021
After reading the Technician Notes on the first page, I don't see HOW the tech could have performed all of those tasks in the short time that he was here. My tech's name is Aaron and I suspect that he did as well a job as possible considering it was raining on the day of my appointment. However, even on good weather days, it seems that the techs are never here for more than 10 minutes or so and then they are gone! If that is all the time that is needed then so be it. However, I would feel like I was getting my money's worth if they spent a little bit more time servicing my property. Also, I would appreciate it if the tech did not arrive before 9 am since I have dogs that I need to get... Read More


edubb4226
3/18/2021
very Helpful and polite notified me prior to start and advised me of my account status !


R
Robbin R
3/18/2021
Mulbah was professional and courteous during his visit on 3/17/2020. He knocked on the door to let us know he was there and to see if we had any other requests. I appreciated that because I forgot to call about my 4th floor deck. I recently saw a black spider in the 4th floor loft so I asked if he would come inside and spray the 4th floor deck. My husband also wanted the garage sprayed. Mulbah was cooperative and accommodating and completed our requests. His friendliness was exceptional. The employees represent the company and Aptive gets #1 in my book. Thank you!



Top Rated
Our Partner

Year-Round Protection

 

  Plans Uniquely Tailored to Your Needs

  30-Day Money Back Guarantee

  Residential & Commercial Pest Control

  Free Online Estimates

 

Treatments for: Moths, Cockroaches, Ants, Mice, Rats & More.