Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,974 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19974 Customer Comments & Reviews

Loading Reviews ...
David U
10/1/2019
did a great job, was very helpful and seemed to take specific interest in our issue with ants. By far one of the best technicians we've had.


J
JOYCE M
10/1/2019
Michael Watson serviced our home yesterday. We had not been notified by Aptive of this appointment, but fortunately were home to secure our animals and take the lock off our gate. He did a great job taking down cobwebs and sprayed the inside of our patio enclosure as well as the outside area due to my complaining about excessive spiders after the summer heat. He completed the service in a professional manner. I would recommend Michael as one of the best technicians servicing our property.


T
Tom r
10/1/2019
Gregory Fedalizo was fine. The results of the initial treatment were very unimpressive. I doubt this treatment will be any better, but we’ll see. if not, I will ask you not to come out anymore. Since I signed a one-year contract I guess I will have to honor it it so far have been very disappointed and would not recommend active.


T
Terrell
10/1/2019
Gene was on time this morning he made me & my family feel safe. He broke down the process step by step and insured that things will get better within time THANK YOU GENE & APTIVE


R
Randi S
10/1/2019
I loved Tammy!. She was very thorough and got all webs from around the house. She was very personable and if I could I would love to have her every time!!


M
Maria c
9/30/2019
Roberto was very attentive of what I was concerned, put traps around the house and explained that the fruit trees atract all kinds of animals, very knowledgeable...I would like to have Roberto come again to my house, if he can I would appreciate it...thank you. Maria


T
The L
9/30/2019
Louis did a great job. Very thorough. He was very polite and obliging. We also appreciate that he wore covers over his shoes.


Kelly Y
9/30/2019
I cannot remember my techs name But she did an outstanding job!!!! I would love for her to do our house evey time. She was thorough and very friendly and knowledgeable! Please send her back!!!!! And make sure she gets her bonus cuz you can look this up. Kelly & Jerry Young


stephsp8
9/30/2019
it’s all good ! we are happy with the communication and the execution ! The ants are no where to be seen , Thank you


basileangela713
9/30/2019
Steve went above and beyond. He really made us feel comfortable. He is truly and asset to your company. He is extremely proud to work for Aprive and does excellent work. He deserves more than a 5$ bonus!!



Top Rated
Our Partner

Year-Round Protection

 

  Plans Uniquely Tailored to Your Needs

  30-Day Money Back Guarantee

  Residential & Commercial Pest Control

  Free Online Estimates

 

Treatments for: Moths, Cockroaches, Ants, Mice, Rats & More.