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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,980 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19980 Customer Comments & Reviews

Loading Reviews ...
M
Michael S
10/1/2019
Adam Rafail was very friendly, knowledgeable and was of great assistant! Looking forward to the results! Thanks a lot! Michael

plaventure2
10/1/2019
Keith introduced himself made me aware of the task at hand and proceeded to get it done... Professional..

M
Mary M
10/1/2019
My technician Tony was very thorough and really took the time to brush all entrances and accumulation of spider webs lingering about. I feel very satisfied with the treatment inside and in the garage. Very knowledgeable about were these little pests come from. Active Rocks! Tony too.

tonyfrontczak
10/1/2019
James was very professional and asked me to walk my property with him to point out problem areas. The service provided was well done and he had a great attitude. It was obvious he takes pride in his job and did a great job. I would like James as my regular provider.

M
Mike F
10/1/2019
This was by far the best service we have received. He really did a thorough job. He took the time to explain what he did and why. Aleks was my favorite so far. It would be great if we could have him back next time. Great job!!

H
Hesh A
10/1/2019
Company has been very effective. First scorpion problem in over a year. Tech did a thorough job. Very knowledgeable. Pleasant to work with.

C
Carol
10/1/2019
Michael arrived and identified himself and asked if I needed any additional services. He proceeded to get to work and did so very diligently. I told him I have been very pleased with the previous applications and was glad he was here today. He appeared to do a thorough job and that’s about all I can say.

live2well
10/1/2019
Your technician did an awesome job today!! Very pleased with his service.

D
David
10/1/2019
I thought he was very courteous. Explained everything very well and gave helpful tips.

rharron
10/1/2019
Ross came out to service our house and was very knowledgeable and curtious. He listened to what we had to say and made sure to explain to us how he was going to treat the property. He was one of the best technicians we have had out and I would be very happy to have him come out again.

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  • 24-Hour Customer Service Support
  • Residential & Commercial Pest Control
  • Free Online Estimates
     
     
     
    Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.
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