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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,974 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19974 Customer Comments & Reviews

Loading Reviews ...
J
Joe M
10/3/2019
You're technician was very polite and helpful, answered all our questions to our understanding. It would be nice to have him back on any future visit. J. Marts 14 Coleman Ave. W Chatham

S
Samantha A
10/3/2019
Super informative and so nice! Thank you for helping with our ant problem and making me feel safe about my baby and the dogs being around the stuff you sprayed.

rachelsaracoglu979
10/3/2019
Andy and Cody were both very professional accommodating friendly patient and understanding that I wasn't quite ready for their arrival and waited patiently

josephrutgens
10/3/2019
Tech did a great job. He was professional and thorough and respected the time I had to talk to him.

T
Tom M
10/3/2019
Jason was very helpful and knew his trade extremely well. Did a complete sweep of the exterior house, as well as indoor areas like the kitchen and the Mancave. Loved his "Bob the ant" depiction. Still chuckling over that one.

M
Mike b
10/3/2019
Kyle. The wrong bushes/trees were treated for the yellow jackets. Was hoping you would use something like delta dust as well. The yellow jackets were bubbling up around rhododendrons by the garage and 2 spruce trees by patio in back.

R
Rod P
10/3/2019
He is great guy, very polite, definitely accomplished what I told him to do. Would certainly recommend him to other clients. Good job!!

meneskiep
10/3/2019
Duran Hill was exceptional in his job today. He had to carry his tools of the trade a block away from my house. My street is closed today for repairs. He could have rescheduled the visit but he went the distance; literally. Give this man his bonus and a raise. Patricia Meneskie

M
Mike D
10/3/2019
Christopher was very thorough in completing his work at our house this morning. He performed a sweep of the facia and under areas around the house as well as the rain gutters, etc. I don’t recall this being done on previous visits by other Aptive technicians. He also took the time to explain what he was doing and why it mattered when it comes to controlling insects around a house. Very satisfied with his work!

R
Rita B
10/3/2019
Michael was very polite. He answered my questions knowledgeably. He review with me what he did.

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