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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,980 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19980 Customer Comments & Reviews

Loading Reviews ...
C
Chris C
10/3/2019
I’m still getting cockroaches in the front and back of my house. Biggest waste of money!

Lisa G
10/3/2019
Gerald was great. He was friendly and professional!! Thanks for doing a great job.

alfredasark
10/3/2019
There was a card stuck in my door saying that Dee serviced my property, but I was home no one came onto my property to do anything. Obviously, this company is a scam. I live near the corner of Rinaldi Street and Balboa where the DWP is working. You cannot park on the street in front of my home. I was in my back yard. No one attempted to contact me to gain access to my property. My email indicated that I had been billed for service that were never performed. Company is a SCAM!

R
Roger U
10/3/2019
Duran was great and very helpful, thoughtful, and knowledgeable about the issues we were facing

James P
10/3/2019
Abigael was wonderful and very thorough. He did a great job.

A
A V
10/3/2019
The technician was great. Very helpful with the problem here with scorpions.

J
Joe M
10/3/2019
You're technician was very polite and helpful, answered all our questions to our understanding. It would be nice to have him back on any future visit. J. Marts 14 Coleman Ave. W Chatham

S
Samantha A
10/3/2019
Super informative and so nice! Thank you for helping with our ant problem and making me feel safe about my baby and the dogs being around the stuff you sprayed.

rachelsaracoglu979
10/3/2019
Andy and Cody were both very professional accommodating friendly patient and understanding that I wasn't quite ready for their arrival and waited patiently

josephrutgens
10/3/2019
Tech did a great job. He was professional and thorough and respected the time I had to talk to him.

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  • Residential & Commercial Pest Control
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    Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.
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