Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,974 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19974 Customer Comments & Reviews

Loading Reviews ...
peas531
10/4/2019
Chris did an excellent job. We was able to treat all the areas of concern. Thanks again Chris.


G
Gregory U
10/4/2019
Hi, my name is Gregory Underwood. I’m a new Aptive customer. Brittany is the Service Pro who was at my home on Oct 2, 2019 to do extermination. When Brittany was at my home, she was very polite, friendly, and courteous. I felt at ease with her. She seemed knowledgeable and I liked the suggestions she gave me when I asked Brittany what she suggested. I particularly liked that Brittany told me that the spray she was using is environmentally friendly, and I’m glad Brittany gave me a choice of using snap traps vs. sticky traps (I decided on snap traps because I believe they are more effective), and I was also interested in what other customers are doing, although I based my decisions more on... Read More


T
Tasha
10/4/2019
He was friendly and speedy. I appreciated his thoroughness and swiftness.


K
kerry l
10/4/2019
Steve is extremely knowledgeable, courteous, professional, and all around a pleasure to have as a servicing technician. I hope to see him on the next service.


mburke07716
10/4/2019
Thank you FRANK TRAVERS! Polite, patient and thorough! So far all of the technicians who have visited my property have been great.


J
jason p
10/3/2019
Lisa is Awesome - it was pleasant to see her again and that she was conducting our revisit. If I could ask for a consistent technician to visit our home, it'd be her! Jason


day.barbara
10/3/2019
He was great. He went above and beyond with good service. Thank you.


George K
10/3/2019
Very professional and polite technician. I had recently mud-jacked our patio and asked him to re-plug the pest holes with wire plugs (mud-jack contractor had removed old plugs) Your technician replaced the plugs, very detailed and good work. Thanks.


danny.v1405
10/3/2019
Bad service. I did not get a call or an email to coordinate when the employees would come spray my house. I came home from work and the employee was sitting in his car. I was unsure if he was working on mine or the neighbor’s house since there were no date scheduled. I went to my door and saw he left a note saying he finished the work. I went inside the house and exited through the garage in attempts to speak with him. He sped off and never greeted me or told me he sprayed my house. I paid to get front yard, backyard, and inside areas sprayed. I feel like I got robbed for my money because the inside of my house and backyard were not sprayed. I’ve been having a lot of bugs lately and was... Read More


Fonda G
10/3/2019
I walked around the house today at about 4 o-clock. I noticed a number of spider webs in one of the bushes on the right side. I also spotted some on the left side and by the garage window. There was on in the back yard as well. Donald Gicker



Top Rated
Our Partner

Year-Round Protection

 

  Plans Uniquely Tailored to Your Needs

  30-Day Money Back Guarantee

  Residential & Commercial Pest Control

  Free Online Estimates

 

Treatments for: Moths, Cockroaches, Ants, Mice, Rats & More.