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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
A
Ana C
10/12/2019
Good service my only concern is that when we signed up for the service we were told you would treat our trees also and we were told that is not true is upsetting that the sales people lie to consumers and set higher expectations I did not appreciate this but The person that came to service the is great and explained what he can do and not do to us. Hopefully nothing happens to my fruit trees more than likely will go back to terminex when my contract expires next year.


kclaw777
10/12/2019
I’m pretty sure our technician was named Roy? He was great. Found a hornet nest and took care of it for us. Also got rid of wasp nests under the waves of the house. He was very personable and friendly. Thank you!


Sha' Y
10/12/2019
Tech was very nice and courteous and finished the service within minutes. I love how efficient he was.


Efrain A
10/11/2019
Good Job . Since I told him that I was living to take My Wife for Dr. Appt. He Put his Card at the front door . Date of Service 10-9 Hart time to reed his Name , But was he was courteous and did a Good Job.


K
Kathie B
10/11/2019
They always come at a descent time they do the job even if I’m not there. This time I was home and Benjamin was very polite and friendly and did the inside of the house. It never takes long he cleaned my gutters and then was on his way


Valery N
10/11/2019
The agent left the gate unlatched. We made sure to tell him to latch the gate as we have 3 large St Bernards. Two of them got out!!!! This is not acceptable. It does not matter to me what kind of job he did if my dogs are gone.


A
abcd_1234_
10/11/2019
We had our initial pest control visit. Patrick, our service pro was very courteous and professional. He took care of treatment of concerned areas even before we got to speak with him. Impressed with the bait treatment and his environmental responsibility. Thank you.


youssefkallal
10/11/2019
Jason knows what he is doing. I am happy with the service. Thanks Jason


Dawneta W
10/11/2019
Thank you! This is the first time someone took some time and listened and helped! Finally dealing with this mild mouse problem, and waited for me to lock the dogs in. Thank you for your patience, and your knowledge.


divasaun
10/11/2019
The person performing the service, John Henry, was efficient and professional. Thank you for the fine service.



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    Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.