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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
david.r.curtiss
10/20/2019
Clint was great! He came by on time and would have been totally under the radar had I not noticed him in the back yard. I went out to shake his hand and was very pleased with his manner.

L
loniazov
10/20/2019
The technician was great, went around the entire house and was very respectful.

popcornpeople76
10/20/2019
Patricia was very thorough, explained to me where the worst pest problems were, showed me what the spider egg sacs looked like, showed me the spiders she was spraying, sprayed the inside and outside wall where the pests were worst, put down glue traps so that we can track the pest problem in the basement, noticed the wasp issue I'd forgotten about, even cleaned up the webs in the boxes in the garage for me. She was really, really good. I'd like to have Patricia as my technician each time. Thank you for sending her to my house.

P
peter k
10/20/2019
My tech was so nice and did an great job. Thank you

kevin.hileman0629
10/20/2019
Michael was very kind and seemed Very interested in providing good service

msetiawaty
10/20/2019
It was very assuring with the details descriptions of what services has been provided. It was very fast and thorough. Thank you for your service.

ken.kacperowski
10/20/2019
Jeffery W was very polite. He rang the doorbell and explained what he was going to do. We had a question that he answered perfectly. He performed the work efficiently, then rang the doorbell again to inform us he was finished. Great job!

C
cookgood
10/19/2019
Hi, This has been the second treatment. After The first treatment many sugar ants were on our kitchen counter. I expected that to happen. Now after the second treatment there are hundreds of sugar ants on our counter again. Is this unusual? Thank you Linda

M
monika
10/19/2019
Thank you for the great and professional service. Stacey was very helpful, asked about our concerns and took care of our property.

joi_ramirez
10/19/2019
The technician who came earlier did a great job! He is courteous and knows what to do. Before he left, he told me everything that he did. That's awesome service!

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  • Residential & Commercial Pest Control
  • Free Online Estimates
     
     
     
    Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.
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