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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
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bill b
12/7/2019
Thank you for a job well done. Hope to continue to see results

cyle.brossman
12/7/2019
Friendly and courteous. Explained his work to us clearly and gladly. I look forward to seeing Anthony again.

K
Karen F
12/7/2019
There aren't enough Wonderful stars to rate Heather's work and her professionalism on the job. She is extremely respectful, kind and hard-working. I hope she is with Aptive for a long time to come.

fbiery
12/7/2019
Jason M completed a very thorough visit today. He listened to our issue with recent mice odor & droppings and aggressively addressed it. Very impressed.

rebeccer21.bz
12/7/2019
I have been extremely satisfied with Aptive Environmental. Service is professional and the price is right. Great value. Prior to their service I had approximately 6 scorpions a year in my home. Since they have been treating the property I haven't seen any. After the storms last month I had one in my house. Technician Israel Soto promptly came and treated the interior for free. He was very kind and professional. I am completely confident with this company.

emgoodey
12/7/2019
Very friendly and professional. Asked what our needs were specifically and informed me of what would be done.

J
Jodie
12/7/2019
I feel Mike thoroughly explained what to expect, what would be done and answered all of my questions.

grangerevermore
12/7/2019
Jarell Mills is a cool dude. He was more than happy to chat with us and get an understanding of our situation and needs. Very personable and attentive. If we could have him back for all our services we would gladly take him.

W
WILLIAM F
12/6/2019
David was extremely courteous, professional, meticulous and friendly. I was very impressed with his attitude to the job, and I hope he will be back on future service calls.

W
WILLIAM F
12/6/2019
David was meticulous, courteous, professional and friendly. I was very pleased with his attitude towards his job. He is an asset to your company, and I would hope he will come back again in future service calls.

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$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control 
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