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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
B
Bosco P
12/17/2019
I had Tony as my last aptive technician and I couldn't have asked for better service. He was very professional and informative. Very clean work and also he educated me on how to prevent future pest problems. I would really appreciate it if he would be my technician again. Thanks again

C
Constance H
12/16/2019
Knowledgeable, helpful, friendly, efficient. Offered tips with regard to spiders and other pests.

C
Colleen
12/16/2019
He was so helpful and got to so much of the things that were missed last time - sweetest service provider yet.

F
Frank N
12/16/2019
Jason was so helpful and he did an excellent job. I was very pleased.

D
Dawn A
12/16/2019
Martonyo did a great job! He was very nice and answered all of my questions.

K
Kathy E
12/16/2019
Brady was very professional, thorough & pleasant. He answered all our questions.

Shannon R
12/16/2019
Yes as usual the customer service is top notch. Since the first application until now I have been happy with the service. The guys are super friendly and keep my home bug free as best as possible. I live in the woods so you can't get them all. I will recommend this company to who ever inquires.

Matthew G
12/16/2019
Keaton Morell was very pleasant and provided excellent service. Very thorough with the treatment.

K
Kevin M
12/16/2019
Amazing company hands down. Tom is total professional every time. He waited a few extra mins for me to get home to finish my service.

Dayna K
12/16/2019
I love this company! Anthony today was so polite and helpful! Thankful he took care of both my properties today!!

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  • Residential and commercial pest control 
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