Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
J
Jeanteet T
12/17/2019
Jeremy did a great job and I thank you all and did everything I thought I needed he was great


C
carol p
12/17/2019
Technician was fine but I cancelled our service. Don't want to pay almost $500 a year for bug control. But when I called to cancel, your phone rep (manager?) said I should never have paid $119 for a 2600 sq ft home and lowered the price to $69. Really? So I was taken advantage of since I signed a contract with you? As far as I'm concerned, you owe me the difference, which is either $200 a year for the past 2 -3 years or free services. Obviously, I won't be back. I also won't recommend you and tell everyone I know to beware of your unethical practices.


rolmyriam444
12/17/2019
Quit happy with the results and the technician's enter action with me.


izaiahmj
12/17/2019
As i mentioned when I called the company, this treatment was dont on a rainy day. Not only was it a little rainy, it was a lot of rain. I do not think that the treatment was worth doing when the weather is like this and cant believe that you all would expect me to pay for something like this. It is like washing your car on a snowy day right before you go drive on the highway behind a salt truck. You can't be serious about asking me how I feel about this service.


Lori M
12/17/2019
Demeko was very prompt on arriving, detail oriented, quick and courteous. thank you!


Rima F
12/17/2019
Tabensky Johnson did a terrific job! He was friendly, on time and polite. Thanks so much!


partyqueen55
12/17/2019
We loved his service but he was going to return when we called to remove the dead rat and waited too long but all said n done Ur taking care of it now. Great service not so good follow thru.


K
Kristine M
12/17/2019
He serviced the wrong house. He serviced the house across the street. we have house numbers on our homes. I live at 1602 and the house serviced was 1605. Our mail boxes are on the same post. I know from experience that house numbers that are even are always on the north and west side of the street. House numbers that are odd are always on the south and east side of the street.


deepforestsunset
12/17/2019
Thank you, for a great job. Have a very merry Christmas


Jennifer S
12/17/2019
He was very professional and considerate. I would highly recommend this service.



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control